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Quality Life Services - Apollo

151 Goodview Drive

2.9(48 ratings)

Quality Life Services - Apollo — photo 11 / 6

Quick Facts

Total units
177
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
177
Admission flexibility
Direct admit options for qualifying candidates
Respite care
Temporary respite stays offered for families
End-of-life support
Partners with hospice services for end-of-life care
Outdoor access
Private secure courtyard for skilled nursing residents

What Families Think

Reviews for Quality Life Services - Apollo are sharply divided: some families describe deeply compassionate, attentive care especially during rehab and end-of-life stays, while others report serious neglect, understaffing, and unprofessional staff conduct. The facility offers skilled nursing, personal care, short-term rehab, and hospice collaboration in a Westmoreland County setting near Pittsburgh.

The Good

  • Staff described as kind and compassionate
  • Residents kept clean in several reports
  • Active daily activities including pet rabbit, plant program
  • Hospice collaboration for end-of-life care
  • Private comfort room offered for dying residents
  • Robust activity and social events schedule

The Bad

  • One report of a soiled resident and unanswered call light
  • Nurse acknowledged aide neglect as a daily ongoing issue
  • One reviewer described the facility as severely understaffed
  • One account of rude, unprofessional office staff behavior
  • Google rating averages just 2.9 from 48 reviews

AI-generated from reviews and community data.

About Quality Life Services - Apollo

Quality Life Services – Apollo is a skilled nursing facility and personal care home located in Apollo, Pennsylvania, in Westmoreland County northeast of Pittsburgh. The community offers skilled nursing care, personal care, short-term rehabilitation, and long-term care services, with direct admit options available for appropriate candidates.

The campus features a private, secure courtyard for skilled nursing residents and a fenced-in grassy outdoor area with a shaded patio for personal care residents. Residents participate in a robust daily activities schedule that includes games, social gatherings, and seasonal events such as Carnival Day and Oktoberfest, along with Steelers watch parties, happy hour socials, and interactive entertainment through the It's Never Too Late (iN2L) computerized system displayed on two 55-inch monitors. Residents also enjoy caring for an in-house pet rabbit.

Quality Life Services – Apollo provides customized short-term rehabilitation programs for individuals recovering from surgery, illness, or injury, with therapy plans designed to support recovery and safe return home. Long-term care services focus on comfort, dignity, and quality of life, while personal care residents receive assistance with daily activities in a supportive environment. The community also offers respite care for families needing temporary support and collaborates with hospice services for end-of-life care.

Dining is emphasized as an important part of life at the community, with resident-focused menu options and meals designed to support nutrition, comfort, and enjoyment. The community supports advanced care planning in collaboration with residents and families to ensure care preferences and goals are clearly understood and respected.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

2.9overall · 48 ratings combined

2.9★ on Google (48)

clinton davis

May 2026

via Google

I can't believe the awful treatment my dad has gotten here. They're severely understaffed and the patients suffer because of it. The food is horrible. The staff denied my father his right to legal counsel, one of the office staff, Holly, has been unprofessional and rude. She's accused me of making a fuss about seeing my dad when I wasn't on the visitors list and she actually hung up on me when I attempted to reason with her about these issues. They have a ton of bad reviews, here goes one more.

Karen Bostaph

Apr 2026

via Google

The staff is kind and compassionate. The residents are well cared for and always appear clean. The facility itself is as clean as a long term care facility can be. Our family has been very pleased with everything at Quality of Life in Apollo.

Trista Lucas

Oct 2025

via Google

This nursing home is so much more than just a place to live — it’s a true home. The atmosphere is welcoming, warm, and filled with life. Residents can even take part in the Adopt-a-Plant program, which brings nature and nurturing into every room. The Activity Department is outstanding! They plan community events, creative projects, and fun outings — from local bus trips to gatherings that bring joy and connection. There’s even a friendly pet bunny who makes everyone smile. The company also offers a beautiful program called “Don’t Stop Dreaming,” which helps residents fulfill lifelong wishes — it’s incredibly heartwarming to see those dreams come true. What really sets this home apart is the compassion that shines from every department. The nursing team is attentive and kind, but so are the people in dietary, maintenance, housekeeping, laundry, and chaplaincy — each person truly cares. Together, they create a peaceful, supportive environment where residents feel loved, valued, and at home.

Dave K

Aug 2025

via Google

My mother spent the last few weeks of her life at QLS Apollo and we couldn't be more pleased with the kind and wonderful care she received while there. When she was admitted, we knew she was in decline and likely wouldn't return home. Everyone (and I mean literally everyone!) at QLS Apollo was very supportive and helpful right from the beginning. They even moved her to a private comfort room where she could be at peace alone and we could be at peace while visiting her. Staff would always check in on her to see if she needed anything, and check in with us to see if we needed anything. You could tell they truly cared for my mom and for us. My wife and I are forever grateful to QLS Apollo and we will never forget what they did for us in one of the most difficult times of our life.

Jason Cruz

Aug 2025

via Google

I visited my mother in the nursing home for the first time yesterday , and the experience was extremely disappointing. I stayed with her for six hours, and during that entire time, I only saw her aide, Andrew, once. When I did see him, he had headphones in and smelled strongly of marijuana which is completely unprofessional and concerning in a care setting.My mother’s room was filthy when I arrived, and she was soiled. I ended up changing her myself not once, but twice because her call light was never answered. It was clear she had been neglected.When I brought this up to my mother’s nurse, she acknowledged that this is an ongoing issue with her aide that it’s a problem every single day. That kind of response made it even more upsetting, because it shows that the staff is aware but nothing is being done to correct it. Thankfully, my mother is only here temporarily. But I am seriously concerned about the quality of care she and likely other residents are receiving. Families deserve peace of mind, and this experience gave me the opposite.

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Frequently Asked Questions

What types of care does Quality Life Services - Apollo offer?

Quality Life Services - Apollo offers Skilled Nursing / Long Term Care.

Where is Quality Life Services - Apollo located?

Quality Life Services - Apollo is located at 151 Goodview Drive in Apollo, Pennsylvania.

What do families say about Quality Life Services - Apollo?

Reviews for Quality Life Services - Apollo are sharply divided: some families describe deeply compassionate, attentive care especially during rehab and end-of-life stays, while others report serious neglect, understaffing, and unprofessional staff conduct. The facility offers skilled nursing, personal care, short-term rehab, and hospice collaboration in a Westmoreland County setting near Pittsburgh.

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