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Reviews of Quail Ridge Senior Living are sharply divided: many families praise the caring, family-like staff, spacious apartments, and strong dining and activity program, while a significant number of reviewers describe serious lapses in day-to-day care, staffing shortages, and poor communication from administration. The community is privately/family-owned rather than corporate, which several reviewers say makes staff more responsive, but others report inconsistent follow-through on care plans and safety concerns.
AI-generated from reviews and community data.
Quail Ridge Senior Living is a senior living community in Oklahoma City, Oklahoma offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 40 reviews.
Quail Ridge Senior Living is an assisted living community in Oklahoma City, Oklahoma. The facility serves residents with varying care needs and maintains an on-site dining program, activities schedule, and nursing staff.
Family experiences here diverge sharply. Multiple families describe staff members who greet residents by name, go out of their way to help, and create a welcoming atmosphere. Parents and spouses report meaningful improvements after transitioning from other facilities. Residents themselves speak positively about the dining experience, monthly events, and variety of activities. However, other families cite serious concerns: inconsistent assistance with basic care (one parent receiving showers only once weekly despite being scheduled three times), staffing shortages affecting follow-through on care plans, and security lapses including an unlocked room after a resident's passing. One family noted that direct communication with senior nursing staff made the greatest difference in their loved one's care.
Quail Ridge holds a 3.4 out of 5 stars based on 41 Google reviews. The ratings cluster at extremes, many five-star reviews emphasize staff attentiveness and community feel, while one-star reviews raise concerns about care consistency and security. Prospective families should plan frequent visits and establish clear communication channels with management to monitor their loved one's care plan.
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Help Me Choose3.4overall · 40 ratings combined
3.4★ on Google (40)
Sheila Wilcox
Sep 2025
I have had nothing but good experiences with Quail Ridge. I moved my father in April of 2025 and the staff is very helpful anytime I call or when I am there visiting. 1/2 the building is dated but clean. Pricing was really good for the services that are provided. They have lots of actives for the residences that live there.
Stacey Sander
Sep 2025
My husband was recently in skilled nursing and was being released and still needed a higher level of care than we could provide at home. After meeting Krista who is the director and her caring staff, we knew Quail Ridge Senior Living was the place for him. They provided transportation to all of his appointments. They had physical therapy in house, nursing care and nursing aides 24 hours a day, passed medication as needed and a doctor on call. The food was very good, and they had daily special plus a menu you could always order from and the dining room was open from 7:00 to 7:00. They had scheduled activities every day and themed parties and an exercise room with a full-time instructor and even an indoor swimming pool for residents. In the basement they had a game room and storm shelter. Having my husband at Quail Ridge gave me peace of mind knowing he was so well taken care of. I would highly recommend Quail Ridge Senior Living to care for you or your loved one. It has been a great experience!!<br>Linda Dunn
Deborah Bahena
Sep 2025
I love living at Quail Ridge Senior Living, it’s more than just a place to live it’s more like a family. There are activities that can be for anyone. Also special events once a month for residents, family and friends. Our dining room is like a restaurant, opened 7:00 am to 7:00 pm. Service is wonderful, I’m always amazed at all they do. Each day we have specials for the day but if it’s not what you may like we have a menu to choose from, foods great as well as desserts. The staff is patient, kind and respectful. They work hard to care for each one of us with compassion and respect, they know each by name. Quail Ridge Senior Living is a great place to be, I’m very grateful to be here.
Wes Lyons
Sep 2025
My mother has been here for almost 6 months now, and the experience so far has been absolutely amazing. The staff is very nice and responsive. Mom tells me all time how good everyone is to her. The community is great, and everyone is welcoming and supportive. My mom has a group of ladies she eats with every meal and really enjoys it…and the food is very good too! The onsite therapy has been awesome, and Angie goes above and beyond working with the members at the gym and pool! This was an unexpected situation that we didn’t “plan”, but the experience has been the best I could imagine. Very thankful we found Quail Ridge!
Diane Jones
Sep 2025
We moved my 98 year old mother into Quail ridge 11 months ago. As we were touring the facility, numerous residents came up to us to see if she was moving in. Every One of them said “oh my goodness you are going to love it here.” And they were right, she does love it there. The staff and owners are amazing and caring about the residents. The food is wonderful. The activities are fun and engaging (mom participates in most of them). I tell her she’s living on The Love Boat. I was able to move back to Arizona knowing that my sweet mom was being very well cared for. Thank you so much Quail ridge employees. You are priceless.
Quail Ridge Senior Living offers Assisted Living.
Quail Ridge Senior Living is located at 12401 Trail Oaks Dr in Oklahoma City, Oklahoma.
Reviews of Quail Ridge Senior Living are sharply divided: many families praise the caring, family-like staff, spacious apartments, and strong dining and activity program, while a significant number of reviewers describe serious lapses in day-to-day care, staffing shortages, and poor communication from administration. The community is privately/family-owned rather than corporate, which several reviewers say makes staff more responsive, but others report inconsistent follow-through on care plans and safety concerns.
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