4001 Capitol Mall Dr Southwest
4.1(94 ratings)· Olympia average: 4.2
1 / 5CMS Care Compare
Puget Sound Care is a skilled nursing and rehabilitation facility in Olympia that has operated since 1989, accepting Medicare and Medicaid patients. Many reviewers praise the caring, friendly staff, clean facility, and effective physical/occupational therapy for short-term rehab. However, a cluster of serious reviews describe neglect, slow response times, and tragic outcomes, alongside complaints about follow-through on medical requests.
AI-generated from reviews and community data.
Puget Sound Care is a skilled nursing and rehabilitation facility in Olympia, Washington that has served local families since 1989. The 24-hour facility offers both long-term skilled nursing care and short-term rehabilitation, and accepts Medicare and Medicaid payments.
The community provides private and semi-private rooms designed to give residents a comfortable, safe environment for healing and rest. Long-term care residents receive continual, comprehensive support with 24/7 nursing care that is centered on each individual's needs.
The short-term rehabilitation program is designed to help residents return to their everyday lives as quickly as possible. Licensed physical and occupational therapists create individualized treatment plans to help residents restore mobility, strength, and independence, including support for recovery from strokes, surgery, or other significant health events.
Care is delivered by a team that includes nurses, therapists, and physicians who work closely with residents throughout their recovery. The facility emphasizes getting to know each resident's preferences in order to provide personalized care.
Puget Sound Care contracts with a range of insurance providers and describes itself as a leading provider of long-term skilled nursing care and short-term rehabilitation in Olympia, WA.
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Help Me Choose4.1overall · 94 ratings combined
4.1★ on Google (94)
Terry Westerkamp
May 2026
Stacy was an amazing physical therapist. She went the extra mile to even pick out the best walker for me to have at home. I was reluctant to think I was ready to live on my own but she convinced me I could do it and she was right!. She is the best!
Anine C
Oct 2025
We had one relative die there and a dear friend end up in intensive care. Lack of privacy as the rooms are small and doubled up. Our friend was left sitting on a bed sore for several hours in a wheelchair, and the air mattress to relieve his bed sore had a leak. From our perspective, this facility appears to be overbooked, understaffed and lacking suitable equipment. Would not recommend. Attorney representing this facility sent me a threatening letter to remove this review. Everything I wrote is demonstrably true. I will not remove.
George Burtten
Oct 2025
I come in with a tour with my daughter and got the ability to listen in on two other tours. I do believe was with some professionals of some sort. Which was pretty cool. I however go out of my to put people on the spot just to see a reaction. It really does bother my kids. My first stop was the front desk, i asked about mail and delivery Kayleigh ( I had to read the name tag) she answer all questions amazing Next person I seen was hr I asked for a paycheck she giggled and said of course but first let's apply, sweetest gal we chatted a good 7 min her name Josie she truly knows Puget. My next person i seen was Sharon on our tour hands down one of a kind the best. Not one question was left un answered. The building is beautiful it smelled amazing the people are nice and im looking forward to many visit coming to see my life as I know this will be her final home. Thank you Kristina, Sharon, Kayleigh, Josie for easing this old man heart and making a hard choice and easy one.
Karie Omdahl
May 2025
This facility does not deliver on prescribed health care plan. Post surgery patients do not get adequate mobilization to avoid blood clots.
Tami Tonder
May 2025
Residents seem happy and well taken care of.
Puget Sound Care offers Skilled Nursing / Long Term Care.
Puget Sound Care is located at 4001 Capitol Mall Dr Southwest in Olympia, Washington.
Puget Sound Care is a skilled nursing and rehabilitation facility in Olympia that has operated since 1989, accepting Medicare and Medicaid patients. Many reviewers praise the caring, friendly staff, clean facility, and effective physical/occupational therapy for short-term rehab. However, a cluster of serious reviews describe neglect, slow response times, and tragic outcomes, alongside complaints about follow-through on medical requests.
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