MyLivingChoice

Home Instead

1217 Cooper Point Rd SW Ste 8

4.8(48 ratings)· Olympia average: 4.4

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Quick Facts

Veteran care support
VA program helped cover home health costs
Caregiver continuity
Backup caregiver assigned if regular one is unavailable
Complex care experience
Cared for a client with dementia and cancer

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Home Instead in Olympia as a dependable in-home care and hospice support agency, with caregivers ('Care Pros') praised for punctuality, compassion, and flexibility. Reviewers highlight strong continuity of care and support through difficult health situations, including post-surgery recovery, dementia, and cancer care.

What reviewers praise

  • Caregivers described as reliable and punctual
  • Compassionate, attentive care during recovery or hospice
  • Backup caregiver provided if regular one is unavailable
  • Flexible scheduling, even on short notice
  • Helped connect a veteran with VA-funded home care

What reviewers flag

  • No published pricing; must contact agency directly for costs

AI-generated from reviews and community data.

Home Instead is a home care agency serving Olympia, Washington offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Dietary Accommodations, 24-Hour Staff and Medication Management. Families rate it 4.8 out of 5 across 48 reviews.

About Home Instead

Home Instead is an in-home health care and hospice provider serving Olympia, Washington. The service brings professional care into clients' homes, handling personal care, hygiene, meal preparation, medication management, and end-of-life support for older adults and those with serious illness.

Families consistently praise the Care Professionals for their attentiveness, patience, and genuine kindness, particularly during vulnerable moments like post-surgery recovery and advanced dementia or cancer care. One family wrote that their caregiver was "an absolute lifeline during one of the most vulnerable times of my life." Reviewers highlight the team's reliability with on-time arrivals, flexibility with scheduling changes, and willingness to take initiative. The office staff are noted as responsive and supportive, including coordination with veteran benefits programs like VA home healthcare aid.

The Olympia location holds a 4.8 out of 5 rating across 48 Google reviews, with families expressing confidence in leaving their loved ones in the agency's care.

Types of Care at Home Instead

At-Home Care

Amenities

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Home Instead

4.8overall · 48 ratings combined

4.8★ on Google (48)

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Erika Montgomery

May 2026

via Google ↗ · Report

After major surgery, I wasn't sure what to expect from in-home care — but Home Instead exceeded every expectation. For nearly two weeks, my Care Professional was an absolute lifeline during one of the most vulnerable times of my life. From personal care and hygiene to meal preparation and medication reminders, every need was met with genuine attentiveness and zero judgment. What stood out most was the kindness and compassion that came through in everything they did. It never felt clinical or transactional — it felt like being cared for by someone who truly wanted me to heal and feel comfortable. The companionship and emotional support meant more than I can express. Recovery after major surgery is hard, and having a warm, caring presence made the difficult days so much more manageable. If you or someone you love needs in-home care, I cannot recommend Home Instead highly enough. They sent exactly the right person at exactly the right time and I am so grateful. ⭐⭐⭐⭐⭐

Pat West

Feb 2026

via Google ↗ · Report

I cannot speak highly enough about The Smith Family Home Instead agency. Every caregiver they have sent to care for my 83 year old husband with both dementia and cancer have been top notch. They are so patient, kind and willing to do anything to help make this stage of his life a positive one, while releasing a lot of stress for me. I highly recommend them!

Janet Anthony

Jun 2025

via Google ↗ · Report

Shout out to acknowledge the great caregiving by my father’s Home Instead “Care Pro” and the awesome support of the rest of the team of the Olympia Home Instead Office. My father, a 92-year-old veteran, has been on hospice since April, and I needed additional help with his care. A VA program that he was eligible for provides professional home healthcare aid, and that’s how Home Instead came into our lives. THANK GOODNESS! Home Instead has made a difficult time in our lives more bearable. We love our "Care Pro". When our regular “Care Pro” is unavailable, another is assigned to fill in, so we have continued care. If you are looking for professional, compassionate in-home care for your loved one, we have no hesitation in recommending Home Instead.

Esther Carson

May 2025

via Google ↗ · Report

Home instead helps us out with the care for my dad. They are good at showing up on time. They are very helpful and friendly. They know they are there to help out and take over. We nice to be feel comfortable leaving my dad. And knowing he is in great hands.

Kay Baker

Apr 2025

via Google ↗ · Report

Excellent home care service. Very dependable. Each care pro is very kind, helpful and always considerate. I can always rely on them taking care of my personal needs and home environment. When calling into the office, they always assist me in rescheduling, even on short notice. I really appreciate their flexibility and understanding.

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Frequently Asked Questions

What types of care does Home Instead offer?

Home Instead offers At-Home Care.

Where is Home Instead located?

Home Instead is located at 1217 Cooper Point Rd SW Ste 8 in Olympia, Washington.

What do families say about Home Instead?

Home Instead carries a 4.8 out of 5 rating from 48 Google reviews. Families describe Home Instead in Olympia as a dependable in-home care and hospice support agency, with caregivers ('Care Pros') praised for punctuality, compassion, and flexibility. Reviewers highlight strong continuity of care and support through difficult health situations, including post-surgery recovery, dementia, and cancer care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Home Instead?

Submit the Request Information form on this page, or contact Home Instead directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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