Linda Thornton
Jul 2026
I love that they have added other things for the residents to do like going shopping that is a great thing that way they won't have to stay cooped up all the time but nothing to do I just wish that my mother
3.9(98 ratings)· Toccoa average: 4.1
Part of PruittHealth · 121 communities · 3.8★ average
1 / 5CMS Care Compare
Families describe PruittHealth - Toccoa as a place where staff go out of their way to provide personal, attentive care, even in small acts like coordinating transportation or celebrating holidays with residents. Several reviewers highlight the warmth and dedication of nurses and CNAs, though one detailed review noted the building itself feels dated compared to modern facilities.
AI-generated from reviews and community data.
Pruitthealth - Toccoa is a senior living community in Toccoa, Georgia offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Transportation Services. Families rate it 3.9 out of 5 across 98 reviews.
PruittHealth - Toccoa is a skilled nursing and rehabilitation center in Toccoa, Georgia, offering short- and long-term care services within the larger PruittHealth network of providers throughout the Southeast.
The facility provides comprehensive rehabilitation services including occupational therapy, speech therapy, and physical therapy. The center emphasizes a home-like environment designed to support residents through transitions from independent living, with staff dedicated to providing comfort and companionship alongside clinical care.
PruittHealth - Toccoa has received the prestigious American Health Care Quality Award and maintains a caring, competent staff focused on outstanding customer service. The facility is committed to meeting individual health care needs through customized solutions and staying current with rehabilitation and aging care practices.
The center admits and treats all patients without regard to race, color, creed, age, handicap, national origin, or payment classification, and strives to meet special cultural or psychosocial requirements. Residents are encouraged to bring personal items such as toiletries, glasses, dentures, and important documents like living wills and powers of attorney, though valuables are best left at home as the facility is not responsible for cash or valuables kept in rooms.
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Help Me Choose3.9overall · 98 ratings combined
3.9★ on Google (98)
Linda Thornton
Jul 2026
I love that they have added other things for the residents to do like going shopping that is a great thing that way they won't have to stay cooped up all the time but nothing to do I just wish that my mother
Betty Mace
Feb 2026
I've always had a negative view of nursing homes. Let's be honest, you never hear good being said about people's experiences with a nursing home. I would like to say, Pruitt Nursing Center in Toccoa has been so good to us. They've all gone above and beyond in my opinion. We promised ourselves as a family that we'd never use a nursing home. Life had other plans and we had no choice. We were devastated. From the bottom of my heart I'm gonna say, we couldn't have asked for any better from this team. As we face my Daddy's passing in the next couple days, I'm so thankful they're in our corner. I pray God blessed each and every one of them.
Meg Hodges
Feb 2026
My husband spent a couple of weeks here recovering for a long hospital stay to regain strength and function. This facility is one of the first, if not THE first, in the Pruitt system. And it looks it. Small cinderblock rooms with wall unit a/c like you find in old motels from the 60s and 70s. Shared bathroom with the room next to you. After leaving a very new, modern hospital (Braselton ICU, only open for about 6 months) it wasn't a great feeling. BUT! The people! We had great staff at the hospital, very professional. But these folks have taken care of my husband like he was their own family. Truly. They understood he needed extra calories after losing 29lbs in the hospital and have been feeding him double much of the time. I filled out a complete inventory of his things, which they carefully labeled for him. I watched 3 women (including management) scour the facility for a longer bed (he is 6'7"), manhandling the small one out and getting one of the two longer ones for him immediately. He came just after dinnertime, but they had a meal for him and offered me one too. They have handled transport for followup appointments. His stay included Valentine's Day. Something we haven't missed in 17 years together. The nurses learned about my inability to drive to see him, and how sad he was at not seeing me for a week. They coordinated to surprise him for the day - came to pick me up in a neighboring town, complete with gift basket and surprised him! He was in tears, I was too. Another nurse gave me a ride home later in the day. These folks do their medical job too, but in a field that more people worry about than ever in 2026, these people truly CARE. Im sure we could have gotten him into a more expensive, fancy place further from home. But I don't think his care would have been any better.
John Smith
Jan 2026
🙏 I was thrilled to see Darren Tucker, the administrator, clearing the walkways, sidewalks, and parking areas on a very icy morning! 🌨️ He had also ensured the patients using medical grade oxygen were safely relocated to rooms that were generator friendly the night before. 🌃 The friendly faces of the nurses and CNAs added a warm touch to the chilly morning ☕️. I'm grateful for their dedication!❤️
Sheryl Green
Nov 2025
As of day 1 everyone has treated my mother in law and the family with care and understanding.this was such a blessing knowing she is in good hands .they keep me up to date on her care which we appreciate so much thank you to all the nurses and staff for all they do for her and the family..
4 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 23, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 3, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 3, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 3, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 3, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 3, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 3, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 3, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 3, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 3, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 3, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2023
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2019
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2019
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2019
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2019
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2019
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2019
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2019
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2019
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Pruitthealth - Toccoa offers Skilled Nursing / Long Term Care.
Pruitthealth - Toccoa is located at 633 Falls Road in Toccoa, Georgia.
Families describe PruittHealth - Toccoa as a place where staff go out of their way to provide personal, attentive care, even in small acts like coordinating transportation or celebrating holidays with residents. Several reviewers highlight the warmth and dedication of nurses and CNAs, though one detailed review noted the building itself feels dated compared to modern facilities.
Pruitthealth - Toccoa had 4 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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