4.1(99 ratings)· Baldwin average: 4.2
Part of PruittHealth · 121 communities · 3.8★ average
1 / 2CMS Care Compare
Reviewers of PruittHealth – Scenic View often praise individual nurses, aides, and therapists for their care and warmth, especially during rehab stays like hip replacement recovery. However, several reviews also raise concerns about staffing levels, cleanliness, and communication with families.
AI-generated from reviews and community data.
Pruitthealth - Scenic View is a senior living community in Baldwin, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 99 reviews.
Pruitthealth - Scenic View is a skilled nursing and long-term care facility in Baldwin, Georgia, with a licensed capacity of 148 residents.
Family experiences at the facility are mixed. Families consistently praise individual staff members, nurses, aides, and therapists, for their kindness and attentiveness, particularly in rehabilitation settings. One family wrote, "The PT team and staff have been wonderful with working with my Mom." However, families also report persistent concerns about understaffing, which they believe limits the attention residents receive. Communication gaps have created confusion around resident transfers, and cleanliness and hygiene issues, including soiled resident conditions and bathroom sanitation, have been noted in multiple accounts. Personal item management and phone service have also drawn complaints.
The facility holds a 4.1 out of 5 Google rating across 99 reviews, reflecting this split picture: strong regard for individual caregivers alongside concerns about systemic operations and resident safety basics.
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Help Me Choose4.1overall · 99 ratings combined
4.1★ on Google (99)
Cheryl Willis
May 2026
The nurses and aids are always nice but The Oaks is seriously understaffed. There should be some kind of law that gets enforced because it is impossible for clients/patients to receive the care and attention they need and deserve. I don't understand how a place can be legally allowed to operate like that.
Paula Schmid
Apr 2026
Need better communication, my cousin was taken to the ER and when I spoke to the ER doctor, she had said that the ambulance driver said two different staff said one that she was acting herself and the other staff said she was not, so what would you think?
Kimberly White
Feb 2026
The PT team and staff have been wonderful with working with my Mom. She went there after having her hip replacement surgery. I would definitely recommend this facility.
Glenda Kozoroz
Jan 2026
We were very appreciative of the exceptional care of nurse Shelly and the cheerful personality of therapist Kristen
cynthia gober
Jan 2026
Over all view. Could use a great deal of improvements.Especially toward the residents. Have had items taken.Have had other residents, Items, instead of our own. Have found resident soiled on different occasions.The phone service is horrible. I give a two and a half rating. Residents bathroom have been found filth, on more than one or two occasions.
4 inspection visits in the last three years, 15 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 5, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025
Have properly located and lighted "Exit" signs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025
Install proper backup exit lighting.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2024
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2024
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2024
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Pruitthealth - Scenic View offers Skilled Nursing / Long Term Care.
Pruitthealth - Scenic View is located at 205 Peach Orchard Road in Baldwin, Georgia.
Reviewers of PruittHealth – Scenic View often praise individual nurses, aides, and therapists for their care and warmth, especially during rehab stays like hip replacement recovery. However, several reviews also raise concerns about staffing levels, cleanliness, and communication with families.
Pruitthealth - Scenic View had 4 government inspection visits in the last three years, with 15 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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