Pruitthealth - Santa Rosa

Larnette Phillips

Jul 2026

via Google ↗

This facility is absolutely amazing and wonderful, the best there is! My sister went there initially for rehabilitation and then converted to long-term care. I consider this facility and the people there like family. My sister received so much love and respect from them as well as enormously focused medical care and attention to everything she needed. There are amazing staff there, like wonderful nurses Kathy, Alex, Miranda, Wes and Alesha. Wonderful CNAs Pepper, Tiffany, Michelle, Felipe, Keke, Mary to name a few. My sister passed while there and their compassion and love has touched my heart. If you are faced with the difficult decision to place a loved one in care in this region, go here.

Patricia Owens

Jun 2026

via Google ↗

Cold food nearly every meal. Not watching close enough when patient was in respiratory distress. She could not stay awake but no one seemed concerned. Had to be rushed to the ER only after family requested vitals to be taken.

Ana Griffin

Apr 2026

via Google ↗

My sister is in long term care and I visit her once to twice a week. When I walk in I feel like I’m in a classy hotel and always greeted with a smile by the receptionist. You can feel the positive atmosphere when you walk in and down the hall to my sisters room. She is very well cared for and is happy there. The aides and nurses are great. The food isn’t bad. I’m sad she is in long term care but happy she is a good place closer to me.

Slave Riot Gaming

Apr 2026

via Google ↗

My father-in-law stayed there for a few months after having back surgery. The treatment he received there was atrocious. They would leave him in his wheelchair long after he requested to be put back in his bed. They would leave him there slumped over and soiled for hours. The allowed his blood sugar to stay at 400+ for days. His floor was sticky ever day to the point where it would nearly pull your shoes off of your feet. They dropped him off at a non-existent doctors appointment only to have him pick up to be left at another non-existent appointment. He went to a pre-op appointment straight from there and the nurse was appalled at the state of him and suggested we immediately take him to the emergency room. I truly believe they are the reason he is no longer with us today. If you're considering taking a loved one there I beg you to choose another facility. We certainly wish we had.

Lizzy Fairchild

Apr 2026

via Google ↗

I am deeply disappointed and troubled by the level of care my father received while under your facility’s supervision. There were clear lapses in attention, accountability, and basic standards that I believe directly contributed to the decline in his condition. This is not just about dissatisfaction—it’s about preventable failures that impacted someone’s life. My father deserved dignity, proper care, and attentiveness, and I do not feel those standards were met. Additionally, I made multiple attempts to raise concerns with the facility’s administrator regarding my father’s care. Despite clearly communicating these issues, no meaningful action was taken, and my concerns were not addressed in a timely or appropriate manner. This lack of response and failure to intervene reflects a serious breakdown in leadership and accountability at the administrative level. When concerns about a patient’s well-being are raised, they should be treated with urgency and care—not ignored. The administrator’s inaction contributed to an environment where critical issues were allowed to persist, ultimately impacting my father’s health and well-being. I am left grieving not only his passing, but also the unsettling reality that more could have been done. I expect this matter to be taken seriously and thoroughly reviewed so that no other family has to experience this kind of loss under similar circumstances.