MyLivingChoice

Provo Rehabilitation & Nursing

1001 North 500 West

4.1(236 ratings)· Provo average: 4.6

Provo Rehabilitation & Nursing, photo 11 / 6

Quick Facts

Total units
220
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
220
Physician Oversight
24-hour nursing care directed by in-house physicians

What Families Think

The Good

  • 24-hour nursing care under in-house physicians
  • Short-term rehab and long-term care offered
  • Individualized care and treatment plans
  • Monthly calendar of resident activities

AI-generated from reviews and community data.

Provo Rehabilitation & Nursing is a senior living community in Provo, Utah offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 236 reviews.

About Provo Rehabilitation & Nursing

Provo Rehabilitation and Nursing is a nursing home in Provo, Utah offering short-term rehabilitation and long-term care. The facility provides 24-hour nursing care under the direction of in-house physicians, combining modern therapeutic approaches with hands-on treatment tailored to each resident's needs.

The facility's nursing staff works with residents, families, and healthcare providers to develop comprehensive and effective care and treatment plans. Both short-term and long-term rehabilitation services are available, designed to help residents regain strength and mobility.

Provo Rehabilitation and Nursing offers a wide variety of activities throughout the month, with a monthly activity calendar filled with options designed to keep residents active and engaged. The community emphasizes creating a comfortable, safe, and therapeutic environment where residents are treated as valued guests.

Types of Care at Provo Rehabilitation & Nursing

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Provo Rehabilitation & Nursing

4.1overall · 236 ratings combined

4.1★ on Google (236)

Janet Talbot

Aug 2026

via Google

I would strongly caution others before choosing this facility for a loved one. Unfortunately, my family has had a very disappointing and concerning experience.<br><br>There have been repeated issues with communication, including difficulty reaching staff by phone. More importantly, I have serious concerns about the level of care my aunt has received. Her needs have not always been addressed in a timely manner, and we have concerns about whether her medications are being administered properly.<br><br>On one occasion, my aunt asked for something to drink and no one brought it to her. She ultimately had to leave her room and go to the nurses' station herself to ask for something to drink. This is extremely concerning when someone is supposed to be receiving care and assistance in a rehabilitation facility.<br><br>My aunt entered this facility doing remarkably well, but over the past several weeks, we have seen a significant decline in her condition and overall well-being. She is no longer answering her phone, spends most of her time lying in bed, and seems withdrawn and unlike herself. It is heartbreaking for our family to see this change.<br><br>We entrusted this facility with the care of someone we love and expected her basic needs, medications, and overall well-being to be treated with attention and compassion. Instead, we have been left deeply disappointed and concerned.<br><br>I sincerely hope the facility takes these concerns seriously and evaluates the care being provided to its residents. Families should be able to feel confident that their loved ones are safe, cared for, and treated with dignity and respect.

Tyler Hoopes

Jun 2026

via Google

I have been to Provo Rehab many times. The remodel inside and out that is being done right now is a great improvement. This said, they provide very good nursing and rehab care. My grandpa was here and they did a great job. I appreciate genuine attention we received.

kirk myers

Jun 2026

via Google

Nurse isn't giving my mother in law her meds and accusing her of stealing them her bed broke and they threw a sissy fit

Matt Larson

Jun 2026

via Google

Provo rehab has all the bells and whistles. They're always the ones I go to and I have somebody that needs a tough case.

Mitch Service

Jun 2026

via Google

Provo rehab is extremely easy to work with. I’ve worked with their discharge planner Mary Lou several times and she has been extremely professional and super quick to respond. Highly recommend their amazing facility. Not enough good things to say

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Government Inspection History

4 inspection visits in the last three years, 85 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 16, 2026Health Complaint8 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 3, 2026

  • Keep all essential equipment working safely.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2026

  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2026

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2026

  • Respond appropriately to all alleged violations.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2026

  • Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2026

Oct 21, 2024Fire Safety StandardHealth ComplaintHealth Standard13 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 2, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2024

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 2, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2024

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2024

Jan 30, 2023Fire Safety StandardHealth Standard31 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity H of L: actual harm, patternCorrected Mar 29, 2023

  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity H of L: actual harm, patternCorrected Mar 29, 2023

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity H of L: actual harm, patternCorrected Mar 29, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity H of L: actual harm, patternCorrected Mar 29, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity G of L: actual harm, isolatedCorrected Mar 29, 2023

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity G of L: actual harm, isolatedCorrected Mar 29, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedCorrected Mar 29, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Mar 29, 2023

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity G of L: actual harm, isolatedCorrected Mar 29, 2023

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 29, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 29, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 29, 2023

  • Keep residents' personal and medical records private and confidential.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 29, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2023

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2023

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2023

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2023

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2023

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2023

May 28, 2021Fire Safety StandardHealth Standard33 citations
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity H of L: actual harm, patternCorrected Aug 10, 2021

  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity H of L: actual harm, patternCorrected Aug 10, 2021

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity H of L: actual harm, patternCorrected Aug 10, 2021

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity H of L: actual harm, patternCorrected Aug 10, 2021

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Aug 10, 2021

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Aug 10, 2021

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity G of L: actual harm, isolatedCorrected Aug 10, 2021

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity G of L: actual harm, isolatedCorrected Aug 10, 2021

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity G of L: actual harm, isolatedCorrected Aug 10, 2021

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 10, 2021

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2021

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2021

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2021

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2021

  • Report COVID19 data to residents and families.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2021

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2021

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2021

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2021

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2021

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2021

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2021

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2021

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2021

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2021

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 10, 2021

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2021

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2021

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2021

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2021

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2021

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2021

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 10, 2021

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 9, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Provo Rehabilitation & Nursing offer?

Provo Rehabilitation & Nursing offers Skilled Nursing / Long Term Care.

Where is Provo Rehabilitation & Nursing located?

Provo Rehabilitation & Nursing is located at 1001 North 500 West in Provo, Utah.

How did Provo Rehabilitation & Nursing do on recent health and safety inspections?

Provo Rehabilitation & Nursing had 4 government inspection visits in the last three years, with 85 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Provo Rehabilitation & Nursing?

Submit the Request Information form on this page to connect with Provo Rehabilitation & Nursing and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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