MyLivingChoice

Providence Place

3720 23RD AVENUE SOUTH

3.6(97 ratings)· MINNEAPOLIS average: 3.6

Providence Place — photo 11 / 5

Quick Facts

Medicare rating
1 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
190
Therapy services
On-site occupational and physical therapy staff
Stay options
Short-term rehab and respite stays offered

What Families Think

Reviews of Providence Place are sharply divided: many families and visitors praise the compassionate, personal care given to residents, especially during end-of-life care, while a smaller but serious set of reviewers describe neglect, understaffing, and poor communication. The activities program, led by a well-known staff member, and the physical/occupational therapy team receive consistent praise, but food quality and basic hygiene care are recurring points of concern for some families.

The Good

  • Staff praised for compassionate end-of-life care
  • Highly rated, engaging activities program
  • Skilled, caring physical and occupational therapists
  • Multiple reviewers note recent improvement in food quality
  • Facility described as clean and welcoming by several visitors

The Bad

  • Multiple reports of slow response times and unclean linens
  • One reviewer filed a state abuse complaint over neglect
  • Several reviewers cite food quality and dietary mishandling
  • Some mentions of understaffing affecting resident care

AI-generated from reviews and community data.

About Providence Place

Providence Place is a senior living community located in the southern part of Minneapolis, in the Standish Ericsson neighborhood on 23rd Avenue South. The community combines attentive care with opportunities for recreation and personal growth for its residents.

Staff work to keep residents safe, healthy, and comfortable, offering comprehensive support so residents can continue doing the things they love. Assistance is available at any time of day or night for those who need it.

Amenities, activities, and events at Providence Place are designed to accommodate residents with a wide range of physical and cognitive abilities. The community emphasizes a secure and accessible environment for its enjoyable events and activities.

Residents are encouraged to maintain their independence, with an approach that puts their needs first so they remain in control of how they spend their time and can enjoy their freedom.

Located in a neighborhood setting, Providence Place welcomes visitors and describes itself as easy to find for those coming to see the community in person.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.6overall · 97 ratings combined

3.6★ on Google (97)

Charinda H

May 2026

via Google

When our father, Valford Albert Kelly, entered Providence Place for the final chapter of his life, we expected professional care. What we did not expect was to witness one of the most beautiful examples of humanity we have ever experienced. Over the last six days of his life, our father was surrounded by a community of people who treated him not as a patient, but as a person whose life mattered. The CNAs, nurses, social worker, receptionist, chaplain, and end-of-life doulas became an extension of our family. They celebrated his life, honored his dignity, comforted his daughters, and ensured that he never faced a single moment alone. As we sat at his bedside watching a man we loved prepare for his final journey, these caregivers quietly carried burdens that were not their own. They adjusted pillows, held hands, wiped tears, shared prayers, offered encouragement, and reminded us that compassion is still alive in this world. Then something extraordinary happened. After learning that our family would not be hosting a traditional memorial service, the Providence Place team created one of their own. They organized a butterfly remembrance service in Dad’s honor. For twenty precious minutes, residents, staff, and loved ones gathered together to celebrate a life well lived. As butterflies drifted into the sky, we stood there missing the man whose voice had guided us, whose hands had protected us, and whose love had shaped our lives. In the middle of unimaginable heartbreak, they gave us a gift we never expected: a chance to honor him, to cry together, and to feel that his life had touched far more hearts than we ever knew. It became a memory we will carry for the rest of our lives. The following evening, after Dad’s passing, they invited our family back for a candlelight remembrance service, surrounding grieving families with support, understanding, and hope. As the candles flickered in the darkness, we felt the weight of our loss in a new way. Our father was gone. The chair beside us would be empty. The phone calls, the stories, the laughter, and the steady presence we had known our entire lives had become cherished memories. Yet in that room, surrounded by people who cared, we felt less alone. These moments were not required. They were not part of a job description. They were acts of love. Too often, stories about healthcare focus on systems, staffing shortages, and challenges. Those stories matter. But so do stories like this one—stories about people who choose kindness when no one is watching. Even in his final days, he worried more about others than himself. That was who he was. A father who gave. A man who served. A soul who loved deeply. It feels fitting that his final days were spent among people who live that same spirit of giving every day. As daughters, we wanted to publicly recognize Providence Place and encourage our community to support the caregivers who serve our elderly loved ones with such compassion. If you are searching for a place where your loved one will be treated with dignity, respect, kindness, and genuine human connection, we wholeheartedly recommend Providence Place. Our family arrived there carrying fear, uncertainty, and grief. We left with something else. We left with gratitude. Because when our father’s earthly journey came to an end, Providence Place did more than care for him. They cared for us. They held space for our sorrow. They honored a life that meant the world to three daughters. And in our darkest hours, they reminded us that love does not end when a heartbeat stops. And we will never forget the people who walked beside us during one of the most difficult and sacred moments of our lives. With heartfelt appreciation, Treva Kelly Charisse Kelly Charinda Kelly Harris Daughters of Valford Albert Kelly
 June 15, 1934 – May 26, 2026

Juan Quitevis

Apr 2026

via Google

This is the place for your loved one! We were amazed at the responsiveness of the staff, the kind, caring patience displayed by all and the friendliness of everyone. The grace you gave our loved one genuinely touched each of us.

Roger “Big Jake” Arneson

Apr 2026

via Google

Had my own private room very nice nurses good physical therapy.

Rebecca Bringgold

Apr 2026

via Google

When walking in to see the establishment it was pleasant and the people were nice. When my mom got in and set up the nursing and care takers were not as nice or helpful.

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Frequently Asked Questions

What types of care does Providence Place offer?

Providence Place offers Skilled Nursing / Long Term Care.

Where is Providence Place located?

Providence Place is located at 3720 23RD AVENUE SOUTH in MINNEAPOLIS, Minnesota.

What do families say about Providence Place?

Reviews of Providence Place are sharply divided: many families and visitors praise the compassionate, personal care given to residents, especially during end-of-life care, while a smaller but serious set of reviewers describe neglect, understaffing, and poor communication. The activities program, led by a well-known staff member, and the physical/occupational therapy team receive consistent praise, but food quality and basic hygiene care are recurring points of concern for some families.

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