MyLivingChoice

Providence Holy Cross Med Ctr D/P Snf

11600a Indian Hills Road

4(926 ratings)· Mission Hills average: 4.1

Providence Holy Cross Med Ctr D/P Snf, photo 11 / 6

Quick Facts

Total units
48
Medicare rating
1 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
48

What Families Think

Providence Holy Cross Med Ctr D/P Snf is a skilled nursing and long-term care community in Mission Hills, California, rated 3.9 out of 5 based on 835 Google reviews. No individual review text or amenity details were provided, so specific family feedback themes cannot be summarized.

The Good

  • Strong overall Google rating from a large review base
  • Licensed skilled nursing and long-term care services

The Bad

  • No published pricing information available
  • No amenities or specific review details provided

AI-generated from reviews and community data.

Providence Holy Cross Med Ctr D/P Snf is a senior living community in Mission Hills, California offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 4.0 out of 5 across 926 reviews.

About Providence Holy Cross Med Ctr D/P Snf

Providence Holy Cross Med Ctr D/P Snf is a skilled nursing / long term care community in Mission Hills, California. The community is licensed for up to 48 residents.

Families rate Providence Holy Cross Med Ctr D/P Snf 3.9 out of 5 based on 835 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Providence Holy Cross Med Ctr D/P Snf

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Reviews of Providence Holy Cross Med Ctr D/P Snf

4overall · 926 ratings combined

4★ on Google (926)

Edward Ramirez

Sep 2026

via Google

Best Medical staff! From custodial to MD's the nursing staff knowledgeable, caring and compassionate! Food was very good.

Evangeline Cayabyab

Sep 2026

via Google

Service was excellent and staff were very capable and caring.

Sandra Showe

Sep 2026

via Google

The physician assistant was very cool liked her caring nature however I was not offered a wheel chair and was in a lot of pain walking to CT Scan young guy while we were walking I asked for one and he said “ we’re almost there?” Next young girl was there he offered her one?

Maria Galaviz

Aug 2026

via Google

Always available to take my call and direct me to the correct person/staff member to answer my questions and address my concerns on my Husband’s health, results, upcoming appointments, labs and any testing needed. Thank you and blessings.

nicholas priddy

Aug 2026

via Google

Labor and Delivery department here are an indelicate disconnected joke. They treat the birth of a child like you arenting a car. No humanity here, you are just a number. They blame their lack of bedside manner on your insurance. If you have an option, go to Thousand Oaks, UCLA, Kaiser... anywhere but this hospital.

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Ask about availability, pricing, or a tour. Your details go only to Providence Holy Cross Med Ctr D/P Snf, never sold or shared.

Government Inspection History

6 inspection visits in the last three years, 53 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 27, 2026Fire Safety StandardHealth Standard15 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2026

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2026

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 17, 2026

  • Post nurse staffing information every day.

    Severity B of L: potential for minimal harm, patternCorrected Apr 17, 2026

Dec 14, 2025Fire Safety Complaint1 citation
  • Meet requirements for the installation and maintenance of medical gas and medical vacuum systems.

    Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Feb 2, 2026

Dec 11, 2025Health Complaint1 citation
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jan 14, 2026

Mar 27, 2025Fire Safety StandardHealth Standard18 citations
  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 26, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 26, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 26, 2025

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 26, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 26, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 13, 2025

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 26, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 26, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2025

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2025

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2025

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 26, 2025

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected Apr 26, 2025

Apr 14, 2024Fire Safety StandardHealth Standard17 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity G of L: actual harm, isolatedCorrected May 6, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity G of L: actual harm, isolatedCorrected May 6, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2024

  • Implement a program that monitors antibiotic use.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2024

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2024

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2024

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2024

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity B of L: potential for minimal harm, patternCorrected May 6, 2024

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected May 6, 2024

Sep 29, 2023Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 15, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Providence Holy Cross Med Ctr D/P Snf offer?

Providence Holy Cross Med Ctr D/P Snf offers Skilled Nursing / Long Term Care.

Where is Providence Holy Cross Med Ctr D/P Snf located?

Providence Holy Cross Med Ctr D/P Snf is located at 11600a Indian Hills Road in Mission Hills, California.

What do families say about Providence Holy Cross Med Ctr D/P Snf?

Providence Holy Cross Med Ctr D/P Snf is a skilled nursing and long-term care community in Mission Hills, California, rated 3.9 out of 5 based on 835 Google reviews. No individual review text or amenity details were provided, so specific family feedback themes cannot be summarized.

How did Providence Holy Cross Med Ctr D/P Snf do on recent health and safety inspections?

Providence Holy Cross Med Ctr D/P Snf had 6 government inspection visits in the last three years, with 53 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Providence Holy Cross Med Ctr D/P Snf?

Submit the Request Information form on this page to connect with Providence Holy Cross Med Ctr D/P Snf and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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