2.7(9 ratings)· Colorado Springs average: 4.3
Own this agency? Update your listing · Marketing for operators
Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Professional Home Health Care is a privately owned, Medicare-certified home health agency in Colorado Springs, offering nursing, therapy and aide visits. Google reviews are sharply split: a few families praise the nurses, CNAs and therapists, while several describe missed visits, inconsistent staffing and poor professionalism.
AI-generated from reviews and community data.
Professional Home Health Care is a home health agency serving Colorado Springs, Colorado offering Home Health. Families rate it 2.7 out of 5 across 9 reviews.
Professional Home Health Care is a Medicare-certified home health agency serving Colorado Springs, CO and has been Medicare certified since 2001. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Professional Home Health Care 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me Choose2.7overall · 9 ratings combined
2.7★ on Google (9)
justin Fales
Jan 2026
One of there home health care people they had with my mother was the most disrespectful lazy non caring about my mom's health. Covered up with a bucket a mouse and just left it inside my mom's house to die did not tell anyone it was in there nothing. And then calling a 16 yr old out of her name not professional at all and they refuse to send someone else DO NOT PUT YOUR LOVED ONES IN THERE TRUST
Jeannette Aldrich
Jun 2021
Worst place ever! On several occassions the pcp never showed up. First I was told that pcps are off on holidays even though the cna came in. Their people fail to show and when I called the office they said they simply didn't have enough staff and could not find anyone to fill in the positions. Very seldom would they call the patient to tell them the help was not arriving. Stood up several times. I also notice a lot of complaints from their former workers. I would never recommend or tell them to entrust their loved ones to this service.
Gary Coots
Sep 2020
Have had nurse visits, CNAs and physical therapy. Great people. Would highly recommend them 💝🌟🌟🌟🌟🌟
Mo Gioia
Dec 2018
The CNA’s are fabulous and the nurses outstanding this year, 2018. Hopefully, 2019 will keep up the good work! Scheduling is always dependent upon workers and I’ve been blessed to have been associated with a reliable crew each day. Thanks!
S DW
Jan 2016
This company is astonishingly horrible! In relation to it's affiliated sister company (Complete Home Care) which is/ was under the same umbrella as the President- Shelly Bellinger. Both affiliated service providers are horrible. The unending struggle to get professional and adequate service has taken its toll. After giving the company staff multiple times to resolve our complaints, I finally wrote a letter to the President to only have the owner dismiss the validity of my complaints as the customer AND sever ties with us. Instead of reaching out to me to sort though the complaints and better our experience, the President and staff decided to get rid of the issue. Unfortunate for them, via avenues like this (Google, Yelp and BBB) my cries for basic consumer respect and rights will not be discarded without sharing my experience to future possible clients looking for a provider. Examples of extreme unprofessionalism extend from their CNAs not knowing basic range of motion exercises, lifting clients, CNAs refusing to where gloves, inability to use hoyer lift and other basic machines needed for their job. Their staffing and scheduling is ridiculously inconsistent and unreliable. Ranging from sending CNAs that are physically incapable of doing their manual job to CNAs simply calling off regularly or not showing up at all. From personal experience, this company has told us that we were not supposed to be present during their care of the client. This, in my opinion is skeptical and considering most of their care providers are not trained...it is also a liability. While receiving their service they have sent less than professional and ideal staff to our home including individuals that smelled like alcohol and/or wearing worn street clothes instead of company dress code. This would make anyone leery of leaving their staff in someone's home. More importantly, this company has policies and procedures they had written for us and them to comply to but failed to do so. After going through the listed avenues to submit my complaints they concluded the issue by disregarding them altogether. The website may look professional with a well worded mission statement and the name may be " Professional" BUT please do your research before electing them to care for one of your loved ones in your home! Needless to say, I am grateful that there are better rated and better quality Home Health Care Providers to choose from.
Professional Home Health Care is a Medicare-certified home health agency (certified since 2001). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
What patients say
2.0 / 5 patient survey rating
45 completed patient surveys, 13% response rate.
How patients did
Service area
Professional Home Health Care reports serving 96 ZIP codes, including Denver, Colorado Springs, Aurora, Pueblo, Littleton, Arvada, Brighton, Broomfield, Englewood, Golden and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 067417. National figures are the average across all certified agencies.
Professional Home Health Care offers Home Health.
Professional Home Health Care has not published its pricing. For context, communities in Colorado Springs that publish rates start around $5,095 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Professional Home Health Care is located at 1040 S 8th St #201 in Colorado Springs, Colorado.
Professional Home Health Care carries a 2.7 out of 5 rating from 9 Google reviews. Professional Home Health Care is a privately owned, Medicare-certified home health agency in Colorado Springs, offering nursing, therapy and aide visits. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. Professional Home Health Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact Professional Home Health Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Professional Home Health Care? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Colorado Springs.
PartnerColorado Springs, Colorado5.2 mi
4.8(39)
Assisted LivingMemory Care
PartnerColorado Springs, Colorado7.5 mi
4.1(55)
Independent Living
Colorado Springs, Colorado1 mi
4.4(136)
Assisted LivingIndependent LivingMemory Care+1 more
Colorado Springs, Colorado1.4 mi
Assisted Living
Colorado Springs, Colorado1.4 mi
2.3(4)
Assisted Living
Colorado Springs, Colorado1.4 mi
3.1(17)
Assisted Living