Ami Gandhi
Jul 2023
Home health never showed up at the time the nurse indicated. Then called the hospital back and said we declined services
Privilege Home Health Care
500 E Olive Ave Suite 8504.2(5 ratings)· Burbank average: 4.7
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Quick Facts
- Medicare quality
- 1.5 of 5 stars
- Medicare certified
- Since 2009
- Medicare certification
- Medicare-certified home health agency since 2009
- Ownership
- Privately owned agency, not part of a chain
- Therapy services
- Physical, occupational, and speech therapy delivered at home
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families leave mixed feedback on this small Burbank home health agency, with only a handful of Google reviews. Most praise punctual nurses and physical therapists and knowledgeable staff, while one reviewer reports a missed appointment and being told services were declined. Medicare's own quality rating is low at 1.5 out of 5 stars.
What reviewers praise
- Reviewers describe nurses and PT arriving on schedule
- Staff described as knowledgeable with Parkinson's patient
- Several five-star Google reviews recommend the agency
- Offers nursing, PT, OT, speech therapy, and social work
- Home health aide visits available
What reviewers flag
- Medicare quality rating is low at 1.5 out of 5 stars
- One report of a missed visit and a false claim services were declined
- Very few reviews, so the ratings are a thin sample
- No published pricing
AI-generated from reviews and community data.
Privilege Home Health Care is a home health agency serving Burbank, California offering Home Health. Families rate it 4.2 out of 5 across 5 reviews.
About Privilege Home Health Care
Privilege Home Health Care is a Medicare-certified home health agency serving Burbank, CA and has been Medicare certified since 2009. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Privilege Home Health Care 1.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Privilege Home Health Care
Home Health
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Help Me ChooseReviews of Privilege Home Health Care
4.2overall · 5 ratings combined
4.2★ on Google (5)
ju hyun lee
Oct 2019
I want to recommend this home health company to my friends
Kaylee Kim
Oct 2019
best services and staff ever
suliekakaw magtuba
Oct 2019
I am very happy with this company because there nurses and pt are on time on their schedule..Very knowledgable to what they are doing!!My patient has a late parkinsons deseased and i had them since febuary!!Mabuhay privilege Homehealth care..👍👍👍👍👍
Medicare Quality of Care
Privilege Home Health Care is a Medicare-certified home health agency (certified since 2009). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
1.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
- Would definitely recommend the agency71%US 79%
- Rated their overall care 9 or 10 out of 1082%US 85%
- Care was given in a professional way93%US 89%
- The team communicated well85%US 86%
- The team discussed medicines, pain and home safety77%US 82%
18 completed patient surveys, 24% response rate.
Hospital outcomes
- Discharged to the community77%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)15%US 11%Same as
How patients did
- Care started within 2 days of referral94%US 94%
- Patients got better at walking or moving around61%US 83%
- Patients got better at getting in and out of bed63%US 83%
- Patients got better at bathing65%US 86%
- Patients' breathing improved79%US 85%
- Patients got better at taking medications correctly61%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations31%US 61%
Service area
Privilege Home Health Care reports serving 69 ZIP codes, including Los Angeles, Oxnard, Burbank, Ventura, Camarillo, La Puente, Simi Valley, Agoura Hills, Alhambra, Anaheim and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 059086. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Privilege Home Health Care offer?
Privilege Home Health Care offers Home Health.
Where is Privilege Home Health Care located?
Privilege Home Health Care is located at 500 E Olive Ave Suite 850 in Burbank, California.
What do families say about Privilege Home Health Care?
Privilege Home Health Care carries a 4.2 out of 5 rating from 5 Google reviews. Most praise punctual nurses and physical therapists and knowledgeable staff, while one reviewer reports a missed appointment and being told services were declined. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Privilege Home Health Care?
Yes. Privilege Home Health Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.5 out of 5 stars.
Do I need a referral to use Privilege Home Health Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Privilege Home Health Care?
Submit the Request Information form on this page, or contact Privilege Home Health Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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