MyLivingChoice

Prime Homecare Agency

44004 Woodward Ave #305

5(9 ratings)· Bloomfield Hills average: 4.3

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Prime Homecare Agency logo
Prime Homecare Agency, photo 1

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 2009
Referral requirement
Doctor referral required to begin services
Referral channels
Accepts referrals via fax, Allscripts, email
Experience
Over 15 years serving Metro Detroit area

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Prime Homecare Agency as a highly responsive home health provider that sends skilled nurses, physical therapists, and occupational therapists into patients' homes after hospital stays or injuries. Reviewers consistently praise specific staff members by name for their professionalism, kindness, and effectiveness in helping patients recover, and several note the agency's help coordinating equipment and communicating with physicians.

What reviewers praise

  • Reviewers name specific nurses and therapists as exceptional
  • Helped families obtain medical equipment like hospital beds
  • Coordinated with physicians and connected families to at-home doctors
  • Praised for helping patients recover after surgery or injury
  • Advance scheduling and clear exercise tracking for patients
  • Consistently 5-star rated across all reviews

What reviewers flag

  • No published pricing information available

AI-generated from reviews and community data.

Prime Homecare Agency is a home health agency serving Bloomfield Hills, Michigan offering At-Home Care and Home Health. Families rate it 5.0 out of 5 across 9 reviews.

About Prime Homecare Agency

Prime Homecare Agency is a home healthcare service provider in the Metro-Detroit area serving Bloomfield Hills, Michigan. With over 15 years of experience, the agency offers home healthcare services to patients dealing with injury or illness and supports patients on their road to better health and recovery.

The agency provides comprehensive in-home care services coordinated with patients' physicians. Home health staff visit patients as frequently as ordered by their doctor, monitor vital signs including blood pressure, temperature, heart rate, and breathing, and ensure patients are taking prescribed medications and treatments correctly. Care coordination involves regular communication between staff, patients, physicians, and other care providers to maintain continuity of care and keep doctors updated on patient progress.

Prime Homecare Agency works to accept most insurance plans and will attempt to obtain authorization or connect patients with in-network providers if their specific policy is not listed. Doctor referral is required to initiate home health services, after which the agency schedules an appointment to discuss patient needs and health history. The agency maintains 24/7 phone availability and accepts referrals via fax, Allscripts, and email.

Types of Care at Prime Homecare Agency

At-Home CareHome Health

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Reviews of Prime Homecare Agency

5overall · 9 ratings combined

5★ on Google (9)

Stormyeyes Williams

Sep 2025

via Google ↗ · Report

Prime Homecare Agency has Excellent customer service! Working in healthcare 37 years that means a lot. They sent out a wonderful physical therapist Carol. Very professional and knowledgeable with my need to move forward . I had a knee replacement surgery. Carol helped me stay positive and keep me motivated for recovery.

Tiffany

May 2023

via Google ↗ · Report

This company is absolutely fabulous! My 21 yr old daughter was very ill and spent over a month in the hospital. Once she was home, I was provided with Prime Homecare Agency Services for her care. They have helped us so much. They gave us great direction in how to obtain the needed medical equipment. They spoke with doctor offices on our behalf, they provided PT, OT, and personal care for my daughter. They even helped us get an at-home Physician that would visit my daughter since she is bedridden. I can’t say enough great things about this company and the employees. Our nurse Michelle has been heaven sent. She helped us so much and was an absolute Angel! Also, Reem the Case Mgr. was fabulous as well. She helped us get our hospital bed and other medical equipment. Their whole team is just great! I’m so blessed to have received the love and care from this company in a time of need. They really made it manageable to be able to take care of a loved one who now has disabilities. I’m so very grateful for all that they do!! Thanks Prime Homecare for taking care of us!!!

Anne Hicken

Apr 2023

via Google ↗ · Report

Prime Homcare Agency is an excellent agency. I saw the physical therapist Richie and the home health aide Mara for 7 weeks. They did an excellent job and I completely got over my injury. The occupational therapist Amy and the nurse Michelle were also great. I highly recommend Prime Homecare Agency.

Janet Lewis

Nov 2022

via Google ↗ · Report

Abdullah, OT was wonderful working with my 91 year mother who fell and fractured her pelvis. I would highly recommend this agency and his service. She is walking on her own mowy

Kim M

Apr 2021

via Google ↗ · Report

We have used Prime Homecare twice now and both times we've had exceptional service! Marcy, OT and Pri, PT have been great! They have been very kind with my Mom. They also don't let her slack as many others have. They keep count with her and keep her focused to ensure she's doing the exercises correctly. The transformation post hospital has been great and in large part due to their diligence. Sonya is her nurse and is always kind and considerate with my Mom. They give advance scheduling and keep track of what to do when they're not here as well as keeping the progress moving.

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By submitting, you're okay with us and Prime Homecare Agency reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Prime Homecare Agency is a Medicare-certified home health agency (certified since 2009). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency80%US 79%
  • Rated their overall care 9 or 10 out of 1089%US 85%
  • Care was given in a professional way89%US 89%
  • The team communicated well90%US 86%
  • The team discussed medicines, pain and home safety81%US 82%

123 completed patient surveys, 22% response rate.

Hospital outcomes

  • Discharged to the community89%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
  • Preventable hospital visits during care (lower is better)11%US 11%Same as

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around86%US 83%
  • Patients got better at getting in and out of bed90%US 83%
  • Patients got better at bathing91%US 86%
  • Patients' breathing improved100%US 85%
  • Patients got better at taking medications correctly90%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations75%US 61%

Service area

Prime Homecare Agency reports serving 163 ZIP codes, including Detroit, Dearborn, Farmington, Southfield, Sterling Heights, Troy, Warren, Bloomfield Hills, Clinton Township, Lake Orion and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 239027. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Prime Homecare Agency offer?

Prime Homecare Agency offers At-Home Care and Home Health.

Where is Prime Homecare Agency located?

Prime Homecare Agency is located at 44004 Woodward Ave #305 in Bloomfield Hills, Michigan.

What do families say about Prime Homecare Agency?

Prime Homecare Agency carries a 5.0 out of 5 rating from 9 Google reviews. Families describe Prime Homecare Agency as a highly responsive home health provider that sends skilled nurses, physical therapists, and occupational therapists into patients' homes after hospital stays or injuries. Reviewers consistently praise specific staff members by name for their professionalism, kindness, and effectiveness in helping patients recover, and several note the agency's help coordinating equipment and communicating with physicians. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Prime Homecare Agency?

Yes. Prime Homecare Agency is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use Prime Homecare Agency?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Prime Homecare Agency?

Submit the Request Information form on this page, or contact Prime Homecare Agency directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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