MyLivingChoice

Prime Home Care LLC

3454 Oak Alley Court, Suite 500

3(4 ratings)· Toledo average: 4.1

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Prime Home Care LLC

Quick Facts

Medicare quality
2.5 of 5 stars

Home Health Compare

Medicare certified
Since 2007
Therapy services
Physical, occupational and speech therapy delivered in the home
Ownership
Privately owned agency
Medicare history
Medicare certified since 2007
Medicare quality rating
2.5 out of 5 stars for patient care

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Prime Home Care is a privately owned, Medicare-certified home health agency in Toledo. Reviews are few and split: one patient credits in-home therapy with helping their pain after surgery, while two others raise concerns about staff conduct and how a complaint was handled. Medicare rates its patient care quality 2.5 out of 5 stars.

What reviewers praise

  • In-home therapy helped one patient after hip injury and spinal surgery
  • Skilled nursing plus PT, OT and speech therapy at home
  • Home health aide visits offered
  • Medicare-certified since 2007
  • Doctor-referred care that comes directly to the home

What reviewers flag

  • Medicare rates patient care quality only 2.5 out of 5 stars
  • One report of a family being terminated after complaining about a nurse
  • One report of staff behavior and bringing a child along to a client's home
  • Only a few online reviews, with a 3 out of 5 Google average

AI-generated from reviews and community data.

Prime Home Care LLC is a home health agency serving Toledo, Ohio offering Home Health. Families rate it 3.0 out of 5 across 4 reviews.

About Prime Home Care LLC

Prime Home Care LLC is a Medicare-certified home health agency serving Toledo, OH and has been Medicare certified since 2007. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Prime Home Care LLC 2.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Prime Home Care LLC

Home Health

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Reviews of Prime Home Care LLC

3overall · 4 ratings combined

3★ on Google (4)

Kristy Sanders

Oct 2024

via Google ↗ · Report

If I could give this place No stars I would there is a lady that works for my neighbor it a 2 apartment complex so we share a driveway. Well like 3 time she has brought her boyfriend and his friend to sit in the driveway till she got off. They’re out there walking around playing their loud music no care in the world that my partner and I work nights. Now today she brings her son with her 1 why isn’t he in school 2 why would you bring you sick child around elderly people that is if he’s even sick.

Tom Rayle

Dec 2023

via Google ↗ · Report

If you speak your mind while being a client with Prime, you will be terminated with prejudice. We had an incident in our home regarding the recertification nurse going against our wishes. I called this morning to make a complaint against said nurse. After speaking my mind, I received a call back this afternoon and was told we were terminated as clients. Do not sign on with Prime Home Care if you desire to have freedom of speach in your own home.

Sarah Talamantez

Dec 2021

via Google ↗ · Report

My experience with Prime Healthcare has been a very positive one. I really needed help after an injury to my hip and followed by a Spinal Surgery. Not being able to go to a facility for the usual PT because of my physical condition and not having very good luck with regular PT, I was stuck at home with no help. When my doctor suggested Prime Healthcare and the fact they came directly to my home sounded good to me. It’s such a different approach to pain that I gave it try . It’s been a life saver for me and their approach to my pain has really helped. I would recommend them to anyone suffering with pain or chronic pain.

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By submitting, you're okay with us and Prime Home Care LLC reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Prime Home Care LLC is a Medicare-certified home health agency (certified since 2007). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Home health aide

What patients say

  • Would definitely recommend the agency67%US 79%
  • Rated their overall care 9 or 10 out of 1089%US 85%
  • Care was given in a professional way82%US 89%
  • The team communicated well85%US 86%
  • The team discussed medicines, pain and home safety93%US 82%

35 completed patient surveys, 32% response rate.

How patients did

  • Care started within 2 days of referral81%US 94%
  • Patients got better at walking or moving around79%US 83%
  • Patients got better at getting in and out of bed67%US 83%
  • Patients got better at bathing74%US 86%
  • Patients' breathing improved97%US 85%
  • Patients got better at taking medications correctly77%US 81%
  • Patients who had a fall with major injury (lower is better)5%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations26%US 61%

Service area

Prime Home Care LLC reports serving 21 ZIP codes, including Toledo, Elmore, Maumee, Oregon, Perrysburg, Port Clinton, Sylvania, Waterville. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 369033. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Prime Home Care LLC offer?

Prime Home Care LLC offers Home Health.

How much does Prime Home Care LLC cost?

Prime Home Care LLC has not published its pricing. For context, communities in Toledo that publish rates start around $2,815 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Prime Home Care LLC located?

Prime Home Care LLC is located at 3454 Oak Alley Court, Suite 500 in Toledo, Ohio.

What do families say about Prime Home Care LLC?

Prime Home Care LLC carries a 3.0 out of 5 rating from 4 Google reviews. Prime Home Care is a privately owned, Medicare-certified home health agency in Toledo. Reviews are few and split: one patient credits in-home therapy with helping their pain after surgery, while two others raise concerns about staff conduct and how a complaint was handled. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Prime Home Care LLC?

Yes. Prime Home Care LLC is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.

Do I need a referral to use Prime Home Care LLC?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Prime Home Care LLC?

Submit the Request Information form on this page, or contact Prime Home Care LLC directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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