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Glass Peaks Senior Living

3501 Executive Pkwy

3.9(34 ratings)

Glass Peaks Senior Living — photo 11 / 6

Quick Facts

Building structure
Seven-story high-rise community
Hospice access
Hospice care can be brought in on-site
Management
Operated by outside company, not single-site

What Families Think

Reviews for Glass Peaks (also referred to as Traditions/West Park Place) are sharply divided: many families praise long-tenured, caring staff and a strong memory care program, while others describe serious lapses in basic services like housekeeping, laundry, and communication with out-of-town family members. The community draws its highest praise for hospice and end-of-life support and its lowest marks around billing practices and follow-through on promises made during move-in.

The Good

  • Long-tenured staff many families recognize by name
  • Memory care praised for dignity and engagement
  • On-site hospice support during end-of-life care
  • Daily happy hour and robust activity calendar
  • Food frequently described as homemade and enjoyable
  • Free laundry available on each floor

The Bad

  • Multiple reports of missed housekeeping, laundry, and linen changes
  • Several complaints about poor communication with distant family members
  • Reports of uncleanliness in common areas and dust buildup
  • One account of unexpected billing and collections after move-out dispute
  • One report describing uncertified aides and inconsistent care oversight

AI-generated from reviews and community data.

About Glass Peaks Senior Living

Glass Peaks Senior Living is a community in Lucas County, Ohio, offering independent living, assisted living, and memory care within a seven-story building. Apartments include studio, one-bedroom, and two-bedroom layouts, each with its own kitchenette, private bathroom, and emergency response system, designed with senior living needs in mind.

The community is positioned as an alternative to a nursing home or living alone at home, with an emphasis on maintaining residents' health, wellness, dignity, and independence while providing help when needed. Certified staff are on duty 24 hours a day, seven days a week, offering personal assistance and help with medications.

Support services included for residents cover three daily meals, housekeeping, and laundry. Residents also have access to a full array of amenities and services intended to make daily life comfortable and fulfilling.

Social and recreational activities are part of daily life at Glass Peaks, giving residents opportunities for companionship with friends and neighbors. The community is managed by Gardant, a company based in Kankakee, Illinois.

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

3.9overall · 34 ratings combined

3.9★ on Google (34)

Shawn Gerken

Jul 2026

via Google

I had the pleasure of attending Glass Peaks' Annual Resident Picnic and meeting many members of their leadership team. It was clear how genuinely the staff cares about their residents and works to create a warm, welcoming community. One of the highlights was seeing the beautiful resident garden, which the residents helped create and were incredibly proud to show off. Their sense of community and engagement was inspiring. Glass Peaks is a wonderful place with compassionate staff and a positive, resident-centered atmosphere. Highly recommend!

HaileeM Wheeler

Jul 2026

via Google

Dear Glass Peaks, I am a concerned granddaughter and I am writing to say that I am very disappointed in your facility. My grandmother is staying at this facility and since the beginning, you guys have done nothing but lied. When my grandmother received a tour of your facility, you guys promised her that she would be staying in a big apartment, receive good care, and would make sure that you guys would take care of her diet. However, since day one, you guys broke that promise! It took eleven days for you to fix her sink, and you have not only neglected her but you are putting her health at risk. During the tour, my grandmothers sister in law explained how my grandmother needed to have a low sodium diet and the worker said so herself that she would make sure that they would handle that. But instead of keeping her word, her and the rest of the staff have fully disregarded this promise and keep giving my grandmother food that has lots of sodium. In conclusion, my grandmother has brought concerns about not only her happiness but her own health safety. My family has all agreed that it would be better off to find a much better that will actually deliver what they say. I hope that this facility learns now that if you don't keep your word, then you will not receive any more money and should all feel ashamed for what you have and haven't done. And finally, I really hope and pray to anyone that reads this review to remember to always research before committing.

Michael O'BRIEN

Jul 2026

via Google

Sam was a welcoming face to my Uncle Jake and my entire family! The place is organized, well ran, clean, and most of all a place that I feel safe, we feel safe, Uncle Jake feels safe and comfortable!

Ruth Kessen

Apr 2026

via Google

Although a nice facility on the surface, with some nice staff, do not trust them. They strung me along for almost a year with promises, which turned out to be lies to get more money. As of the end of 2025, I had no apartment, was told to vacate an apartment and get my things out....all this while in the hospital and rehab. I kept in constant contact with the Director of my situation and was assured that there would be an apartment similar to mine ready for me and they would take care of moving my things. When the time came, they "dinged" me saying I did not meet their criteria and told to get my things out. I have no family and no money because of Medicaid money paid to my care facility taking all my income...and I was still in rehab. They are now sending me to collections. How I can pay over $2,000 on my $75/month is yet to be seen. Bottom line.....if you are rich and not on assistance, they will welcome you; if not, don't bother.

Lisa Botos

Mar 2026

via Google

My dad is in assisted living. Has lived there for many years. No housekeeping No laundry no garbage collection. No bed changing This place is lame and they charge a fortune for no service

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Frequently Asked Questions

What types of care does Glass Peaks Senior Living offer?

Glass Peaks Senior Living offers Assisted Living, At-Home Care, Independent Living and Skilled Nursing / Long Term Care.

Where is Glass Peaks Senior Living located?

Glass Peaks Senior Living is located at 3501 Executive Pkwy in Toledo, Ohio.

What do families say about Glass Peaks Senior Living?

Reviews for Glass Peaks (also referred to as Traditions/West Park Place) are sharply divided: many families praise long-tenured, caring staff and a strong memory care program, while others describe serious lapses in basic services like housekeeping, laundry, and communication with out-of-town family members. The community draws its highest praise for hospice and end-of-life support and its lowest marks around billing practices and follow-through on promises made during move-in.

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