Kool Electronics Guy
Nov 2025
Best assisted living facility in the New Hartford area
Presbyterian Residential Community
New Hartford, New York4(24 ratings)· New Hartford average: 3.8
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Quick Facts
- Licensed capacity
- 96 residents
- Therapy services
- On-site outpatient physical therapy and rehab
New York DOH
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Presbyterian Residential Community in New Hartford, New York holds a 4 out of 5 rating from 24 Google reviews, with most reviewers praising the compassion of the nursing and care staff. A smaller number of reviews raise serious concerns about room cleanliness and slow response times during a period described as understaffed.
What reviewers praise
- Staff described as caring and compassionate
- Praised for helping with insurance paperwork
- Rehab and physical therapy services well regarded
- Called "best assisted living facility" in area
What reviewers flag
- One report of a dirty, uncleaned room
- One report of a broken call button left unfixed
- One reviewer cited slow staff response amid understaffing
AI-generated from reviews and community data.
Presbyterian Residential Community is a senior living community in New Hartford, New York offering Independent Living. Families rate it 4.0 out of 5 across 24 reviews.
About Presbyterian Residential Community
Presbyterian Residential Community is an independent living community in New Hartford, New York.
Families rate Presbyterian Residential Community 4 out of 5 based on 24 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Presbyterian Residential Community
Independent Living
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Help Me ChooseReviews of Presbyterian Residential Community
4overall · 24 ratings combined
4★ on Google (24)
Daniel Dischiavo
Sep 2022
I don't have an extreme amount of experience with assisted living facilities but the staff treats my dad with compassion and they are very helpful with any insurance related paperwork.
Cathy Lutz
Aug 2022
I am an outpatient in the rehab facility, physical therapy. Very happy with the care I am receiving.
Lisa Buel
Feb 2020
My grandmother was place here for care and when I went to visit her. The room was absolutely disgusting as if it had not been cleaned in months. The call button was broke and she could not be moved to a new room as they we full. Know how sick she was I believe she should have been placed in a room were everything worked . The staff were Very slow to tend to her also. I understand being understaffed but caring for our elderly needs to be first priority and not conversation while sipping on Ice-T behind the desk.
Catherine Cushman
Aug 2019
They were the most caring nurses and staff. My mom died there of stage 4 brain cancer. They took care of her like she was their own mother. My mom was abused by 2 other nursing home. If a loved one needs to reside in a nursing home. Fight hard to get them into this nursing home!
Frequently Asked Questions
What types of care does Presbyterian Residential Community offer?
Presbyterian Residential Community offers Independent Living.
Where is Presbyterian Residential Community located?
Presbyterian Residential Community is located at its campus in New Hartford, New York.
What do families say about Presbyterian Residential Community?
Presbyterian Residential Community carries a 4.0 out of 5 rating from 24 Google reviews. A smaller number of reviews raise serious concerns about room cleanliness and slow response times during a period described as understaffed. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Presbyterian Residential Community?
Submit the Request Information form on this page, or contact Presbyterian Residential Community directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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