MyLivingChoice

Premier Home Health Care Services, Inc

9289, 715 Fairgrove Church Rd SE #204

2.6(5 ratings)· Conover average: 3.4

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Premier Home Health Care Services, Inc logo
Premier Home Health Care Services, Inc, photo 11 / 5

Quick Facts

Company history
Providing home care services since 1992
Service footprint
Operates 36 locations across Northeast-Mid-Atlantic region

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of this home health and hospice provider are almost uniformly critical, raising serious concerns about employee treatment, safety screening during the pandemic, and unsafe conditions in patient homes. There is little in the available feedback that points to consistent strengths, and families considering this agency should ask pointed questions before committing.

What reviewers praise

  • Long operating history since 1992
  • Regional home health and hospice specialization

What reviewers flag

  • Multiple reports of poor treatment and communication with caregiving staff
  • One report describing unsafe, infested home conditions for a disabled patient
  • One report of agency sending symptomatic staff without COVID testing
  • One report of alleged discrimination during a job interview

AI-generated from reviews and community data.

Premier Home Health Care Services, Inc is a home health agency serving Conover, North Carolina offering Home Health. Families rate it 2.6 out of 5 across 5 reviews.

About Premier Home Health Care Services, Inc

Premier Home Health Care Services, Inc is a home health agency serving clients in Conover, North Carolina.

Reviewers report significant concerns about the agency's practices and operations. Issues mentioned include inconsistent communication around health screening protocols, lack of responsiveness to staff requests for support, and poor conditions in some client homes. Reviewers also raised concerns about how the agency treats employees and alleged discriminatory conduct during hiring.

Types of Care at Premier Home Health Care Services, Inc

Home Health

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Reviews of Premier Home Health Care Services, Inc

2.6overall · 5 ratings combined

2.6★ on Google (5)

Neydalys Fuentes Rivera

May 2026

via Google ↗ · Report

I went to an interview with them. And I am Hispanic and I realized that they started talking among female employees apart and asking for documents that they themselves get. I felt the discrimination!

Mary hudson

Jan 2025

via Google ↗ · Report

This company does not listen to their employees. I have made several attempts to get to extra help with a client. The scheduler has. Done nothing about getting me any help. Keeping up this schedule I am going to have an accident or become too sick that I cannot work at all . This lets me know that she only cares when she is going to have to have someone for another client. Because of my age she does not care about me. She has a habit of not listening to me. There is no eye contact or asking if I am okay. During snowstorm she contacted me and asked if my clients needed anything. She never asked me if I needed anything. What do you think about that.

S. R.

Aug 2020

via Google ↗ · Report

No! ZERO STARS. They attempted to send a nurse with,"cold symptoms " to take care of my palliative child without benefit of a Covid test. First email said nurse is getting over a COLD but when I asked about whether she had been tested for Covid the second email said no but she says she has allergies. Sorry but ALLERGY symptoms were the symptoms several people I know who tested positive HAD. They were just going to send her on in to care for my chronically ill child with nothing but her WORD that it is just allergies. When I requested a written copy of the screening process they are using to ensure they are sending healthy staff into homes; I got CRICKETS. They said they would look for someone else. Why not TEST the RN you want to assign? Why not respond with a PDF of your screening process? Hmmmm The last thing those of us with sick loved ones needs is an agency that is so careless during a pandemic. The email exchange was given to a news team investigative reporter. Other families need to know what thus agency as well as others are doing to screen employees daily to ensure they are coming into our loved ones HEALTHY. You don't just take their, "word" it's allergies. You should be screening abd intermittently testing on a regular basis. You do not know what your employees do after work.

Angel Floyd

Nov 2018

via Google ↗ · Report

I wish I could give this company 0 stars. They lie and cheat in every way possible. They treat their employees like trash and even worse their patients. They expect employees to go into homes that should be condemned and are infested with bed bugs and roaches. When, situation is reported, they tell you that it is the patient's problem, even though they are disabled and on a vent. They only care about a dollar and not the patient themselves. They lie and will take advantage of anyone they can. The overhead is terrible. Do not trust these people. I would not recommended having my worst enemy cared for by them! Beware!!!

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Frequently Asked Questions

What types of care does Premier Home Health Care Services, Inc offer?

Premier Home Health Care Services, Inc offers Home Health.

Where is Premier Home Health Care Services, Inc located?

Premier Home Health Care Services, Inc is located at 9289, 715 Fairgrove Church Rd SE #204 in Conover, North Carolina.

What do families say about Premier Home Health Care Services, Inc?

Premier Home Health Care Services, Inc carries a 2.6 out of 5 rating from 5 Google reviews. Reviews of this home health and hospice provider are almost uniformly critical, raising serious concerns about employee treatment, safety screening during the pandemic, and unsafe conditions in patient homes. There is little in the available feedback that points to consistent strengths, and families considering this agency should ask pointed questions before committing. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Premier Home Health Care Services, Inc?

Submit the Request Information form on this page, or contact Premier Home Health Care Services, Inc directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Conover.

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