Neydalys Fuentes Rivera
May 2026
I went to an interview with them. And I am Hispanic and I realized that they started talking among female employees apart and asking for documents that they themselves get. I felt the discrimination!
2.6(5 ratings)· Conover average: 3.4
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1 / 5An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of this home health and hospice provider are almost uniformly critical, raising serious concerns about employee treatment, safety screening during the pandemic, and unsafe conditions in patient homes. There is little in the available feedback that points to consistent strengths, and families considering this agency should ask pointed questions before committing.
AI-generated from reviews and community data.
Premier Home Health Care Services, Inc is a home health agency serving Conover, North Carolina offering Home Health. Families rate it 2.6 out of 5 across 5 reviews.
Premier Home Health Care Services, Inc is a home health agency serving clients in Conover, North Carolina.
Reviewers report significant concerns about the agency's practices and operations. Issues mentioned include inconsistent communication around health screening protocols, lack of responsiveness to staff requests for support, and poor conditions in some client homes. Reviewers also raised concerns about how the agency treats employees and alleged discriminatory conduct during hiring.
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Help Me Choose2.6overall · 5 ratings combined
2.6★ on Google (5)
Neydalys Fuentes Rivera
May 2026
I went to an interview with them. And I am Hispanic and I realized that they started talking among female employees apart and asking for documents that they themselves get. I felt the discrimination!
Mary hudson
Jan 2025
This company does not listen to their employees. I have made several attempts to get to extra help with a client. The scheduler has. Done nothing about getting me any help. Keeping up this schedule I am going to have an accident or become too sick that I cannot work at all . This lets me know that she only cares when she is going to have to have someone for another client. Because of my age she does not care about me. She has a habit of not listening to me. There is no eye contact or asking if I am okay. During snowstorm she contacted me and asked if my clients needed anything. She never asked me if I needed anything. What do you think about that.
S. R.
Aug 2020
No! ZERO STARS. They attempted to send a nurse with,"cold symptoms " to take care of my palliative child without benefit of a Covid test. First email said nurse is getting over a COLD but when I asked about whether she had been tested for Covid the second email said no but she says she has allergies. Sorry but ALLERGY symptoms were the symptoms several people I know who tested positive HAD. They were just going to send her on in to care for my chronically ill child with nothing but her WORD that it is just allergies. When I requested a written copy of the screening process they are using to ensure they are sending healthy staff into homes; I got CRICKETS. They said they would look for someone else. Why not TEST the RN you want to assign? Why not respond with a PDF of your screening process? Hmmmm The last thing those of us with sick loved ones needs is an agency that is so careless during a pandemic. The email exchange was given to a news team investigative reporter. Other families need to know what thus agency as well as others are doing to screen employees daily to ensure they are coming into our loved ones HEALTHY. You don't just take their, "word" it's allergies. You should be screening abd intermittently testing on a regular basis. You do not know what your employees do after work.
Angel Floyd
Nov 2018
I wish I could give this company 0 stars. They lie and cheat in every way possible. They treat their employees like trash and even worse their patients. They expect employees to go into homes that should be condemned and are infested with bed bugs and roaches. When, situation is reported, they tell you that it is the patient's problem, even though they are disabled and on a vent. They only care about a dollar and not the patient themselves. They lie and will take advantage of anyone they can. The overhead is terrible. Do not trust these people. I would not recommended having my worst enemy cared for by them! Beware!!!
Premier Home Health Care Services, Inc offers Home Health.
Premier Home Health Care Services, Inc is located at 9289, 715 Fairgrove Church Rd SE #204 in Conover, North Carolina.
Premier Home Health Care Services, Inc carries a 2.6 out of 5 rating from 5 Google reviews. Reviews of this home health and hospice provider are almost uniformly critical, raising serious concerns about employee treatment, safety screening during the pandemic, and unsafe conditions in patient homes. There is little in the available feedback that points to consistent strengths, and families considering this agency should ask pointed questions before committing. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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