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Preferred Care at Home of Northwest New Jersey

143 Lakeside Blvd

4.7(18 ratings)

Part of Preferred Care at Home · 58 communities · 4.8★ average

Preferred Care at Home of Northwest New Jersey, photo 11 / 5

Quick Facts

Ownership
Locally owned and operated by owner Jill Malanga
Payment options
Accepts veterans aid and Medicare for skilled nursing
Start of service
Care can begin within 24 to 48 hours
Family updates
Online portal gives real-time care updates
Care flexibility
Live-in care offers round-the-clock supervision

What Families Think

Families describe Preferred Care at Home of Northwest New Jersey as attentive, responsive, and consistent, with caregivers who build real relationships with clients over months and years. Reviewers highlight quick problem-solving when a caregiver wasn't the right fit and detailed daily care logs kept for families. One reviewer noted needing to advocate to keep a well-matched caregiving team from being reassigned to other clients.

The Good

  • Caregivers quickly replaced when not a good match
  • Long-term relationships, one client served over 3.5 years
  • Detailed daily activity records shared with families
  • Caregivers described as compassionate, professional, and reliable
  • Management responsive to family concerns and requests

The Bad

  • One report of substitute caregivers untrained for demanding situations
  • One family had to push back against caregiver reassignments

AI-generated from reviews and community data.

Preferred Care at Home of Northwest New Jersey is a senior care provider serving Landing, New Jersey offering At-Home Care. Families rate it 4.7 out of 5 across 18 reviews.

About Preferred Care at Home of Northwest New Jersey

Preferred Care at Home of Northwest New Jersey provides home care services in Landing, New Jersey and surrounding counties including Somerset, Morris, Hunterdon, Sussex, Passaic, and Warren. For over 40 years, the agency has helped seniors maintain independence and remain in their homes with support from certified home health aides.

The agency offers several types of in-home care services tailored to different needs. Companion and Homemaker Care includes companionship, light housekeeping, meal preparation, and medication assistance for seniors who are physically capable but need help with household tasks or feel isolated. Personal care provides hands-on assistance with bathing, dressing, mobility, and medication management. Hospital-to-home transition care supports patients recovering from hospitalization, and respite care gives family caregivers essential breaks. Live-in care provides around-the-clock support for seniors requiring continuous supervision.

Every caregiver passes a rigorous 7-step screening process including criminal background checks, abuse registry verification, reference checks, and skills assessment. Caregivers are matched to clients based on personality, life experience, and skills rather than just availability, with an emphasis on building genuine relationships. The agency also offers specialized dementia and Alzheimer's care with trained professionals who use memory support techniques and safety protocols.

Preferred Care at Home serves families throughout Northwest New Jersey with flexible scheduling options ranging from a few hours weekly to around-the-clock support. The process begins with a free phone consultation followed by an in-home assessment where the team evaluates the senior's routines and needs. Services can often begin within 24 to 48 hours of the initial consultation. Families have access to the Transparency Room portal for real-time updates on their loved one's care.

The agency is locally owned and operated, with the owner, Jill Malanga, personally invested in serving the Randolph community and surrounding areas. The agency accepts various payment options including private insurance, veterans aid, Medicare coverage for qualifying skilled nursing services, and long-term care insurance, and works with families to explore available resources and create affordable care plans.

Types of Care at Preferred Care at Home of Northwest New Jersey

At-Home Care

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Reviews of Preferred Care at Home of Northwest New Jersey

4.7overall · 18 ratings combined

4.7★ on Google (18)

Evelyn Egbaran

Mar 2026

via Google

Preferred care at Home of NWNJ is a place to be & work for/with. Employees as well as clients are treated with respect, care,empathy & compassion, they have a "listening ear" and see people as assets and not numbers. Clients are treated as Family with top-notch Care,Respect,Compassion,Empathy,Love, Patience,Sound understanding/Professionalism & great optimism no matter the odds to ensure fantastic quality of lives for all clients and Peace of mind for the family members knowing fully that their loved ones are in safe hands. They go above & beyond to be there for all clients and the health & safety of both clients and caregivers/staff are top priority.. Caregivers are appreciated and encouraged through several channels like "Care-Coins" which is a very good motivation to give in your best and a way of saying" we see you & the good job you are doing","we appreciate you". Thumbs-up 👍 Preferred Care at home of NWNJ. Highly recommended.

Elizabeth Davis

Mar 2026

via Google

The Best home care agency in the North NJ area. The owner and staff go above, beyond and out of their way to make the clients and the caregivers feel appreciated, seen and cared for no matter the condition. The level of Care and Professionalism can be seen in the number of years the company has been on the home care landscape serving the community. Thank you PCAH NWNJ for your compassion, consideration and consistency, we are grateful for all that you do!!!

John Clinton

Mar 2026

via Google

Preferred Care at Home has provided services for my mother (now 95) for more than 3 1/2 years. We are very grateful for the attentive and highly competent care provided by my mother’s live-in aid and overnight aids, as well as the nursing staff and administrative staff (as needed). I highly recommend Preferred Care at Home.

Chris Fucito

May 2019

via Google

My husband and I were blessed to find the fine services of Preferred Care when my father needed a weeklong live-in caregiver while we were away. Management was thorough and thoughtful in finding out what our needs were and quickly provided someone with whom we felt very comfortable. We had no qualms about leaving my father, and our home, in her care. When his needs started to require daytime attention several times a week, we didn’t hesitate to call Preferred Care. The same professional and friendly service has been provided by both management and caregivers. We had one who wasn’t a good match for his needs, and with no problem we were provided with a new woman the next day. We normally have had a roster of three caregivers, and that’s been good for developing a relationship with my father. Each one has kept a detailed record of the days’ activities, which has been a great help to us. We have found each person to be professional, pleasant and compassionate. My father has looked forward to the visits from his ladies and has enjoyed bringing them into his world, which is the best compliment Preferred Care can get.

Elizabeth Fila

May 2019

via Google

The caregivers that we had for my husband during his journey were well-trained, experienced and truly dedicated. We did however, need to work hard to keep the team from being reassigned by management because our caregivers were excellent, respected and in demand by other clients. Yes, some caregivers that were substitutes were not trained for the tasks required in a more demanding situation like ours, but once understood, they were moved to other clients where their skills could be better utilized. Our caregivers were hardworking, honest people who took pride and responsibility for their roles in my husband's and our families lives. Many of our caregivers were also working and or school to improve their skills. Our caregivers also worked well as a team and the management allowed us to all work things out together, and supported us when we needed it.

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Frequently Asked Questions

What types of care does Preferred Care at Home of Northwest New Jersey offer?

Preferred Care at Home of Northwest New Jersey offers At-Home Care.

Where is Preferred Care at Home of Northwest New Jersey located?

Preferred Care at Home of Northwest New Jersey is located at 143 Lakeside Blvd in Landing, New Jersey.

What do families say about Preferred Care at Home of Northwest New Jersey?

Families describe Preferred Care at Home of Northwest New Jersey as attentive, responsive, and consistent, with caregivers who build real relationships with clients over months and years. Reviewers highlight quick problem-solving when a caregiver wasn't the right fit and detailed daily care logs kept for families. One reviewer noted needing to advocate to keep a well-matched caregiving team from being reassigned to other clients.

How can families visit Preferred Care at Home of Northwest New Jersey?

Submit the Request Information form on this page to connect with Preferred Care at Home of Northwest New Jersey and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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