Preferred Care at Home of East Tennessee

Preferred Care at Home of East Tennessee is an in-home care agency serving Knoxville and surrounding communities in Knox County, Oak Ridge, Sevierville, and surrounding areas. The company provides a range of non-medical in-home care services including companion care, homemaker assistance, personal care, dementia and Alzheimer's support, hospital-to-home transition care, respite care, and live-in care from one hour to around-the-clock support.

The agency's caregiving approach centers on a comprehensive 7-step screening process that includes background checks, abuse registry verification, reference verification, and skills assessment. Caregivers are matched to clients based on personality and life experience rather than availability alone, with the goal of building consistent, genuine relationships. The company provides regular check-ins, family communication, and access to an online Transparency Room portal for monitoring care.

Services address common senior challenges including medication management, meal preparation, isolation, assistance with bathing and dressing, mobility support, and safety monitoring for those with memory loss. Hospital-to-home transition care includes support managing medications, coordinating appointments, and ensuring proper recovery following surgery or illness. Dementia care professionals are trained in memory support techniques, safety protocols, and meaningful engagement activities designed to maintain security and reduce anxiety.

The Knoxville-based office is locally owned by East Tennessee natives Ryan Siddons and David Vick, both graduates of Middle Tennessee State University. The company emphasizes that staff live and work in East Tennessee alongside the families they serve. Services can often begin within 24 to 48 hours of consultation, following an initial free phone consultation and in-home assessment to develop personalized care plans.