MyLivingChoice

Preferred Care at Home of Bergen County West

301 NJ-17

5(13 ratings)

Part of Preferred Care at Home · 58 communities · 4.8★ average

Preferred Care at Home of Bergen County West, photo 11 / 5

Quick Facts

Staff supervision
Home health aides supervised by a registered nurse
Scheduling flexibility
Care available from one hour to 24/7
Discharge support
Transition coach helps after hospital or nursing home discharge
Ownership
Family-owned agency run by husband-and-wife team

What Families Think

Families who used Preferred Care at Home of Bergen County West consistently praise owner Darren Klein for personally guiding their care plans, especially for parents with dementia or complex needs. Reviewers describe caregivers as reliable, patient, and well matched to the client, with the agency staying involved through hospital discharges and changing care needs. No negative reviews were found among the available feedback.

The Good

  • Owner Darren Klein personally manages and adjusts care plans
  • Caregivers described as reliable, patient, and compassionate
  • Praised for handling difficult dementia care situations well
  • Regular communication and check-ins from the owner
  • Flexible support through changing or worsening care needs
  • Helped families through hospital discharge transitions

The Bad

  • No pricing information published on the community's listing

AI-generated from reviews and community data.

Preferred Care at Home of Bergen County West is a senior care provider serving Rutherford, New Jersey offering At-Home Care. Families rate it 5.0 out of 5 across 13 reviews.

About Preferred Care at Home of Bergen County West

Preferred Care at Home of Bergen County West is a home care service provider in Rutherford, New Jersey offering personal care assistance, companion care, homemaker services, and specialized dementia care to seniors who wish to remain in their homes.

The company employs Certified Home Health Aides supervised by a Registered Nurse. Services include assistance with activities of daily living such as hygiene care, bathing, grooming, mobility support, meal preparation, and medication management. Caregivers are available from as little as one hour to 24 hours per day, depending on client needs.

Preferred Care at Home offers a Smooth-Transition Care program designed to help patients recovering from hospital or nursing home discharge. This program provides a coach to guide clients through the transition process, assist with scheduling follow-up appointments, manage medication regimens, ensure home safety, and provide companionship. Clients receive a 15-piece tool kit with medical information and an easy-to-read symptoms chart, as well as access to a secure online health record.

The company provides Companion and Homemaker Care services including meal monitoring, transportation to appointments and community activities, assistance with household tasks, and companionship for seniors who live alone or have limited family support nearby. For clients with Alzheimer's disease or dementia, specially trained caregivers offer in-home care with attention to safety and health monitoring.

Founded by a husband-and-wife team with over 35 years of experience in home care, Preferred Care at Home emphasizes maintaining client independence and dignity while providing compassionate, personalized care tailored to individual needs.

Types of Care at Preferred Care at Home of Bergen County West

At-Home Care

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Reviews of Preferred Care at Home of Bergen County West

5overall · 13 ratings combined

5★ on Google (13)

Karen Striegl

Sep 2025

via Google

I researched many care providers for my 86 year old aunt. Most of the agencies I contacted relentlessly pursued me and aggressively emailed, texted, and called for my business over the course of each day and evening.although they were asked to remove me from their data bases. I finally found Darren Klein who listened to my request and thoughtfully worked with me to craft the perfect care plan for my Aunt. His vast knowledge about Senior care coupled with his excellent work ethic, patience, follow-up, and kindness throughout this process were the perfect resolution to my Aunt's needs! I highly recommend him and will be ever grateful to him for his highly competent and courteous service.

Michael Hivry

Jul 2025

via Google

I recently used Preferred Care at Home of Bergen County West NJ and had a great experience. Darren is the owner, and he, along with his nurse, managed our care plan really well. I can't tell you how grateful my family and I are. A family member of mine had dementia and wasn't the easiest patient. The patience Darren and his team showed while helping us find the right caregiver was honestly above and beyond. We worked with PCAH Bergen, NJ for about 9 months. I definitely recommend reaching out to Darren. He's very helpful, but more importantly, he's a genuinely kind person who has worked hard for us.

Max Hughes

Jul 2025

via Google

Preferred Care at Home of Bergen County West NJ provided at-home care for my mom for about 11 months, covering both day and night shifts. During a difficult time, Darren and his team were supportive and communicative. The caregivers made a real difference, they were professional, honest, and caring. The team at Preferred Care at Home adjusted to our changing needs and guided us through some tough decisions. Darren made sure we felt supported every step of the way. I highly recommend Darren Klein and Preferred Care at Home.

Ross Weinberg

Jul 2025

via Google

Darren and the team at Preferred Care at Home provide an outstanding level of service. Their caregivers have been skilled, compassionate and patient. They always arrive on time and Darren has been really great to work with. I’m happy to recommend their home care service.

Jaime Golden

Jun 2025

via Google

I used Preferred Care at Home of Bergen County West to support my dad’s needs at an assisted living facility. Darren is super responsive, flexible, and focused on what was best for my dad. He matched us with a caregiver who was so great. She was reliable, warm, and respectful of my dad’s independence. Darren checked in regularly and made sure we were comfortable with the plan. Really helpful. Had to post this review…If you’re figuring out care for a parent, I highly recommend Darren Klein and Preferred Care Bergen County West.

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Frequently Asked Questions

What types of care does Preferred Care at Home of Bergen County West offer?

Preferred Care at Home of Bergen County West offers At-Home Care.

Where is Preferred Care at Home of Bergen County West located?

Preferred Care at Home of Bergen County West is located at 301 NJ-17 in Rutherford, New Jersey.

What do families say about Preferred Care at Home of Bergen County West?

Families who used Preferred Care at Home of Bergen County West consistently praise owner Darren Klein for personally guiding their care plans, especially for parents with dementia or complex needs. Reviewers describe caregivers as reliable, patient, and well matched to the client, with the agency staying involved through hospital discharges and changing care needs. No negative reviews were found among the available feedback.

How can families visit Preferred Care at Home of Bergen County West?

Submit the Request Information form on this page to connect with Preferred Care at Home of Bergen County West and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Rutherford.