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Pottstown Skilled Nursing and Rehabilitation Center

724 North Charlotte St

4(133 ratings)· Pottstown average: 4

Pottstown Skilled Nursing and Rehabilitation Center, photo 11 / 5

Quick Facts

Total units
150
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
150

What Families Think

The Good

  • Focus on post-hospital rehabilitation and recovery
  • Individualized attention to each patient's needs
  • Experienced clinical and therapy teams
  • Design aimed at safe transition during rehab

The Bad

  • No published pricing information available
  • No listed amenities provided

AI-generated from reviews and community data.

Pottstown Skilled Nursing and Rehabilitation Center is a senior living community in Pottstown, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 4.0 out of 5 across 133 reviews.

About Pottstown Skilled Nursing and Rehabilitation Center

Pottstown Skilled Nursing and Rehabilitation Center is a skilled nursing facility located in Pottstown, Pennsylvania, providing post-hospital care in a comfortable environment. The center is designed to support patients' transition and recuperation with individualized attention to each person's needs, interests, and abilities.

The clinical and therapy teams at the center are experienced in delivering specialized care focused on helping patients return home or transition to a lower level of care. The facility's design emphasizes optimum functionality to support recovery and facilitate the safest possible transition throughout the rehabilitation process.

Types of Care at Pottstown Skilled Nursing and Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Pottstown Skilled Nursing and Rehabilitation Center

4overall · 133 ratings combined

4★ on Google (133)

Teri Jeffcoat

Aug 2026

via Google

My sister n law is is a patient here, the facility is a little over one hour drive away, so we don’t visit often, but when we visit my sis n law is always clean, & the room that’s shared & her roommates are clean as well. the staff is always friendly.we appreciate all that you do.<br>(I thought this would be very helpful for someone looking for a nursing facility for a family member, from my experiences, if a nursing facility knows when their patient is having a visitor they will clean patient up & show special care for them @ that time ). Whatever time or day we visit she’s always clean, thanks again.

Donna Sacalis

Jul 2026

via Google

My father was transported from home to the facility last night. From the first phone call this morning to the visit, I feel like my father is in good hands here. They are a staff of caring for the elderly and I am grateful

Ashley White

Jul 2026

via Google

My family member stayed here for months and the entire experience was miserable. Some days, there were only 2-3 nurses/staff for the whole bldg. The nurses were rude, short-tempered, and would continue activities that caused patients great pain in spite of the patient asking them to stop. Two staff even got into a fist fight with each other one day! They also argued with each other in front of patients regularly.<br><br>Patients sit for hours in their urine and feces because there’s no one to change them, which results in rashes and infections. Personal items to remedy these issues such as diapers and cream were frequently taken by the staff and used on other patients that “didn’t have supplies.” (These supplies were purchased out of pocket and never reimbursed). As others have stated, the food is horrendous! Hot dogs are served cold and on stale bread with no condiments.<br><br>If you love someone in this facility, I recommend getting them out. This is NOT a kind, caring, hospitable place to stay. Look elsewhere.

Filomena Tucker

Jul 2026

via Google

My Father looked good. Shaved and great color to his face and seemed more alert

Nikki Viera

Jun 2026

via Google

I think the rehab could have done better with my mom. They had her taking a few steps at the beginning of when she was there but yet at the end she can't walk. Make that make sense. Plus they tell you they'll be right back and then they go sit at the desk and eat and chat. Not good. Wrong line of work for some of these people.

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Government Inspection History

7 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 24, 2026Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 10, 2026

Jan 21, 2026Health Complaint2 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 10, 2026

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Feb 10, 2026

Sep 12, 2025Health Complaint1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 1, 2025

Aug 12, 2025Health Complaint1 citation
  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionDeficient, Provider has no plan of correction

Apr 10, 2025Fire Safety StandardHealth Standard9 citations
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 13, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2025

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2025

  • Conduct testing and exercise requirements.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 10, 2025

  • Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

    Severity C of L: potential for minimal harm, widespreadCorrected May 13, 2025

  • Establish staff and initial training requirements.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 10, 2025

Jun 27, 2024Fire Safety StandardHealth Standard5 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2024

May 5, 2023Fire Safety StandardHealth Standard9 citations
  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2023

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2023

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2023

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2023

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 26, 2023

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 26, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Pottstown Skilled Nursing and Rehabilitation Center offer?

Pottstown Skilled Nursing and Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Pottstown Skilled Nursing and Rehabilitation Center located?

Pottstown Skilled Nursing and Rehabilitation Center is located at 724 North Charlotte St in Pottstown, Pennsylvania.

How did Pottstown Skilled Nursing and Rehabilitation Center do on recent health and safety inspections?

Pottstown Skilled Nursing and Rehabilitation Center had 7 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Pottstown Skilled Nursing and Rehabilitation Center?

Submit the Request Information form on this page to connect with Pottstown Skilled Nursing and Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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