Jack Ward
Mar 2026
Have my Father here since 2017. Was originally a 5 star facility but since covid and turnover of all key staff positions it has dropped in quality significantly. Sad, but have hopes that someone can turn this around soon. Pricing increases about 5% per year so it works out close to about double the inflation rate. We have several repair items that have not been addressed for over 6 months. Communication from Management is weak but nursing staff is pretty good. Had several billing issues and mistakes. 11/30 update: Potomac Place corrected repair items after this review was placed. New director promises better communication and has been doing very well making improvements.









