MyLivingChoice

Portagepointe

500 Campus Drive

3.3(3 ratings)· Hancock average: 4.3

Portagepointe — photo 11 / 2

Quick Facts

Total units
60
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
60
Care Philosophy
Only registered Eden Alternative home in area
Salon Access
Onsite salon open one day per week

What Families Think

PortagePointe is a 60-bed skilled nursing home in Hancock, Michigan, built around the Eden Alternative model of elder-centered care. Public feedback is very limited (a 3.3 rating from just three reviews), and the one detailed review raises a serious concern about an injury and lack of hygiene care for a resident.

The Good

  • Certified Eden Alternative home, elder-centered philosophy
  • Only registered Eden home in the four-county area
  • Onsite salon services available
  • Staff encouraged to join residents in daily activities
  • Monthly planned activities for engagement

The Bad

  • One detailed report describes an unexplained head injury and black eye
  • Same report describes resident left unwashed and in soiled pajamas
  • Very few public reviews (only three) to gauge consistency of care

AI-generated from reviews and community data.

About Portagepointe

PortagePointe is a long-term care nursing facility in Hancock, Michigan, with 60 beds serving the senior community. The facility is a certified Eden Alternative home and operates under a 24/7 care model provided by highly-trained staff, regulated by the Centers for Medicare and Medicaid (CMS).

The community's care philosophy is rooted in the Eden Alternative model, which emphasizes an elder-centered approach focused on alleviating loneliness, helplessness, and boredom. PortagePointe is the only registered Eden home in the four-county area and is built on the core belief that aging should be a continued stage of development and growth rather than a period of decline.

Residents have access to a range of amenities and services designed to support their well-being. The facility features an onsite salon providing salon services one day per week, and staff are encouraged to walk with residents and participate in activities alongside them. Monthly activities are thoughtfully planned to engage residents and help improve their quality of life, offering opportunities to explore new interests and connect with staff and neighbors.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.3overall · 3 ratings combined

3.3★ on Google (3)

Jana Sunnarborg

Aug 2022

via Google

My mother, Joan Lasanen is a patient at Portage Point. I had to cancel my annual visit to the Copper Country because my son died unexpectedly on August 3rd in Germany. A friend visited my mother yesterday. This is the photo from just after 2pm in the afternoon. My Mother has a large lump on her head, a black eye, she has not been changed out of her pajamas, her hair is not washed or combed. I could not find any other way to share this with Portage Point. I was told he fell out of her bed which is about 24 inches off of the floor and is surrounded by soft mats. This looks like Elder Abuse. What do you think?

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Frequently Asked Questions

What types of care does Portagepointe offer?

Portagepointe offers Skilled Nursing / Long Term Care.

Where is Portagepointe located?

Portagepointe is located at 500 Campus Drive in Hancock, Michigan.

What do families say about Portagepointe?

PortagePointe is a 60-bed skilled nursing home in Hancock, Michigan, built around the Eden Alternative model of elder-centered care. Public feedback is very limited (a 3.3 rating from just three reviews), and the one detailed review raises a serious concern about an injury and lack of hygiene care for a resident.

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