MyLivingChoice

Our Lady of Mercy Health and Rehabilitation Center

52225 B Avenue

2.4(12 ratings)

Our Lady of Mercy Health and Rehabilitation Center, photo 11 / 3

Quick Facts

Total units
55
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
55

What Families Think

Greentree of Hubbell is a skilled nursing and long-term care community in Hubbell, Michigan, licensed for up to 55 residents. It holds a low overall rating of 2.4 out of 5 stars from 12 Google reviews, though no individual review comments were provided to detail specific family experiences. Families considering this community should contact it directly for more detail on care quality and pricing.

The Bad

  • Low overall Google rating of 2.4 out of 5 from reviewers
  • No pricing information published for this community

AI-generated from reviews and community data.

Our Lady of Mercy Health and Rehabilitation Center is a senior living community in Hubbell, Michigan offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 2.4 out of 5 across 12 reviews.

About Our Lady of Mercy Health and Rehabilitation Center

Greentree Of Hubbell Rehabilitation And Health is a skilled nursing / long term care community in Hubbell, Michigan. The community is licensed for up to 55 residents.

Families rate Greentree Of Hubbell Rehabilitation And Health 2.4 out of 5 based on 12 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Our Lady of Mercy Health and Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Reviews of Our Lady of Mercy Health and Rehabilitation Center

2.4overall · 12 ratings combined

2.4★ on Google (12)

Greg Baker

Feb 2026

via Google

Lied right to my face. Pathetic Management honestly what I witnessed was sickening. Did have several nurses that were good. Filthy understaffed place. Rehab staff good.

Jacqueline Mente

Jun 2025

via Google

I have a first cousin staying there. every time I call the operator tells me to call back in 15 minutes because the nurses are busy on the ward. Why can't the patients have telephones in their rooms??? It is very annoying to me. I live over 500 miles away.

the flower shop

Mar 2024

via Google

Completely frustrated with management at this facility. I am also a business owner and this place can't complete a very simple task of sending me an invoice. Also, they gave my mother some terrible service while she was there. When she was sent to hospice, the facility refused to release her prescriptions that she was on, some of them for years, this could have killed her!

Samuel Stoudt

Mar 2024

via Google

Complete sewer with one of the worst write up records in the county. Widely considered the place you DO NOT want you parent to end up. I had my mother there twice , 1st time they lmk when insurance would no longer pay and the bill would fall on the family. This time they kept her 3 months for "rehab" and the only reason she was there was because Humana was the provider and said it was covered. Now as I go to get her they drop a bill for thousands on me. I am disabled and make 600 a month she is 81 and thought she was in college last week. Sounds like they intend to sue an 81 year old with dementia in a wheelchair. So thats Our Lady of (no)Mercy. Don't take my word for it the state has a publicly viewable list of violations and fines. Avoid at all costs they will either cause your relatives demise through disease , let them wander out into the road in their underwear or ask you on the last day why you have not been paying the bill they never told you existed for thousands. Place was a sewer in the 1980's when it was Dube's and it's reputation locally has not changed. To top it off the sent my disabled mother home with a person who was quick to point out "bad back buddy I cant help you" when I asked for help holding her up and my back was destroyed in a car wreck. I was treated like a jerk for expecting a medical facility might have someone transport a disabled woman who might be able to help with her. Oh they have an employee who that is their job , they CHOSE to send this guy instead. Sewer , only the senior home that had a manager crawling out the window is worse around here.

Michele Benoit

Jan 2021

via Google

Excellent care and very helpful staff, they treat you like you are a part of their family.

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Government Inspection History

7 inspection visits in the last three years, 90 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 3, 2026Fire Safety StandardHealth ComplaintHealth Standard37 citations
  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity G of L: actual harm, isolatedCorrected Mar 31, 2026

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2026

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2026

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2026

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2026

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2026

  • Have exits that are accessible at all times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2026

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2026

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2026

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2026

  • Develop Emergency Preparedness policies and procedures.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2026

  • Observe each nurse aide's job performance and give regular training.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 31, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 31, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 24, 2026

  • Dispose of garbage and refuse properly.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2026

  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2026

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2026

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 31, 2026

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 1, 2026

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 31, 2026

  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2026

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Ensure residents have reasonable access to and privacy in their use of communication methods.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 31, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 31, 2026

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026

Feb 2, 2026Health Complaint2 citations
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 23, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 23, 2026

Sep 16, 2025Health Complaint3 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 9, 2025

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 9, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 9, 2025

Dec 12, 2024Fire Safety StandardHealth ComplaintHealth Standard20 citations
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 16, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 16, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 16, 2025

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 16, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 16, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 16, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 16, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2025

  • Honor the resident's right to manage his or her financial affairs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 16, 2025

  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 16, 2025

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 16, 2025

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 16, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2025

  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 16, 2025

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 16, 2025

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 16, 2025

Apr 17, 2024Health Complaint5 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 16, 2024

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 16, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 16, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 16, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 16, 2024

Dec 19, 2023Fire Safety StandardHealth Standard20 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Feb 9, 2024

  • Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 22, 2024

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 22, 2024

  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 22, 2024

  • Establish emergency prep training and testing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 22, 2024

  • Have restrictions on the use of highly flammable decorations.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 22, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 22, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 22, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 9, 2024

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 22, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 22, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 22, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 22, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2024

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2024

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2024

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 22, 2024

Nov 2, 2023Health Complaint3 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 30, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Our Lady of Mercy Health and Rehabilitation Center offer?

Our Lady of Mercy Health and Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Our Lady of Mercy Health and Rehabilitation Center located?

Our Lady of Mercy Health and Rehabilitation Center is located at 52225 B Avenue in Hubbell, Michigan.

What do families say about Our Lady of Mercy Health and Rehabilitation Center?

Greentree of Hubbell is a skilled nursing and long-term care community in Hubbell, Michigan, licensed for up to 55 residents. It holds a low overall rating of 2.4 out of 5 stars from 12 Google reviews, though no individual review comments were provided to detail specific family experiences. Families considering this community should contact it directly for more detail on care quality and pricing.

How did Our Lady of Mercy Health and Rehabilitation Center do on recent health and safety inspections?

Our Lady of Mercy Health and Rehabilitation Center had 7 government inspection visits in the last three years, with 90 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Our Lady of Mercy Health and Rehabilitation Center?

Submit the Request Information form on this page to connect with Our Lady of Mercy Health and Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Our Lady of Mercy Health and Rehabilitation Center? Claim this listing to update photos, pricing, and details. It's free.

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