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Canal View - Houghton County

1100 Quincy Street

4.3(83 ratings)

Canal View - Houghton County — photo 11 / 5

Quick Facts

Total units
197
Medicare rating
4 of 5

CMS Care Compare

Ownership
Government, City/county
Certified beds
197
Service area
Serves Houghton and Keweenaw counties specifically

What Families Think

Canal View is a skilled nursing facility in Hancock, Michigan serving families across Houghton and Keweenaw counties. Long-term reviewers describe deep gratitude for staff who cared for parents and grandparents over years, while a couple of more recent reviews raise serious concerns about understaffing and lapses in basic care.

The Good

  • Families report years of consistent, loving care
  • Staff praised for supporting close family involvement
  • Staff described as warm and in good spirits
  • Varied home-style meal menu for residents

The Bad

  • One report of a resident not receiving required cut-up food
  • One account alleging neglect around eating and swallowing needs
  • One reviewer describes understaffing and inconsistent care oversight
  • Report of care standards slipping when family isn't visiting

AI-generated from reviews and community data.

About Canal View - Houghton County

Canal View – Houghton County is a skilled nursing facility located in Hancock, Michigan, providing 24-hour skilled nursing care to residents of Houghton and Keweenaw counties.

The facility is committed to delivering high-quality care with dignity and respect, even during challenging circumstances. Staff members focus on upholding the trust that community members place in Canal View to care for local elders, with an emphasis on maintaining essential care standards without compromise.

The community operates as a home for its residents, supporting positive and fulfilling visitations with family and friends. Meal services are provided with varied menu options, including choices such as pancakes with sausage and fresh fruit, chicken parmesan with spaghetti, and turkey salad sandwiches with sides.

The facility acknowledges that residents have dedicated their lives to their families and communities, and Canal View aims to return the care and dignity they deserve during their time of greatest need.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.3overall · 83 ratings combined

4.3★ on Google (83)

Kathy Black

Oct 2025

via Google

Between both parents the Canal View was part of our family for over 7 consecutive years and we couldn’t have had better care, love and support for them. The leadership and staff are wonderful! Thank you for all that you did for both Alice and Slugger Slusarzyk.

Mary E

Apr 2025

via Google

Our family can’t say enough good things about the care Woodland Haven has provided for our dad. Everyone on the entire team, from business to caregivers to maintenance etc have made the very difficult transition from at home care to full time residential living as good as possible. We are very thankful as we know we couldn’t provide the levels of care that they do at home. Thank you.

Sonic

Jan 2025

via Google

This is one of the most AMAZING facility’s! My grandma lived here for almost five years before her passing in woodland haven area! All the staff were extremely amazing and were there for whatever my mother and I needed! They allowed us to help with my grandma in any situation and I got to know and love every single resident there! Spending every day almost all day there their staff was ALWAYS in great spirits and loved seeing us with my grandma! I’ll NEVER FORGET the staff and the amazing facility that my grandma called home! Thank you to all the staff that held and will forever hold a special place in our hearts! 🥰

Erik Copeland

Dec 2022

via Google

Incompetent!!! I went to visit my aunt this evening, after someone contacted my mother about end of life wishes. They said my aunt wouldn't eat. She has had problems swallowing. All her food is supposed to be cut into small bite size pieces. Definitely not being done and I have photos. They are literally starving my aunt to death. They are incompetent and uncaring. I will be reporting them for their neglect. Check on your loved ones.

Christy Lantto

Dec 2019

via Google

Staff needs improvement.. When you visit enough you notice they only "play nice" when family is around. I've seen my grandma with dementia sleeping in the dining room by herself at least an hour past all clean up and other residents have been moved back to their room.. They are understaffed and the bare minimum is being done.. Please check on your family more often and you will see what I'm talking about.. Especially when your visits are usually on a schedule then all appears to be normal.. It was past 2pm and their beds weren't even made yet.. Meaning my grandparents are in a room together..

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Frequently Asked Questions

What types of care does Canal View - Houghton County offer?

Canal View - Houghton County offers Skilled Nursing / Long Term Care.

Where is Canal View - Houghton County located?

Canal View - Houghton County is located at 1100 Quincy Street in Hancock, Michigan.

What do families say about Canal View - Houghton County?

Canal View is a skilled nursing facility in Hancock, Michigan serving families across Houghton and Keweenaw counties. Long-term reviewers describe deep gratitude for staff who cared for parents and grandparents over years, while a couple of more recent reviews raise serious concerns about understaffing and lapses in basic care.

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