1 / 5CMS Care Compare
Canal View is a skilled nursing facility in Hancock, Michigan serving families across Houghton and Keweenaw counties. Long-term reviewers describe deep gratitude for staff who cared for parents and grandparents over years, while a couple of more recent reviews raise serious concerns about understaffing and lapses in basic care.
AI-generated from reviews and community data.
Canal View - Houghton County is a senior living community in Hancock, Michigan offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 83 reviews.
Canal View – Houghton County is a skilled nursing facility located in Hancock, Michigan, providing 24-hour skilled nursing care to residents of Houghton and Keweenaw counties.
The facility is committed to delivering high-quality care with dignity and respect, even during challenging circumstances. Staff members focus on upholding the trust that community members place in Canal View to care for local elders, with an emphasis on maintaining essential care standards without compromise.
The community operates as a home for its residents, supporting positive and fulfilling visitations with family and friends. Meal services are provided with varied menu options, including choices such as pancakes with sausage and fresh fruit, chicken parmesan with spaghetti, and turkey salad sandwiches with sides.
The facility acknowledges that residents have dedicated their lives to their families and communities, and Canal View aims to return the care and dignity they deserve during their time of greatest need.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose4.3overall · 83 ratings combined
4.3★ on Google (83)
Kathy Black
Oct 2025
Between both parents the Canal View was part of our family for over 7 consecutive years and we couldn’t have had better care, love and support for them. The leadership and staff are wonderful! Thank you for all that you did for both Alice and Slugger Slusarzyk.
Mary E
Apr 2025
Our family can’t say enough good things about the care Woodland Haven has provided for our dad. Everyone on the entire team, from business to caregivers to maintenance etc have made the very difficult transition from at home care to full time residential living as good as possible. We are very thankful as we know we couldn’t provide the levels of care that they do at home. Thank you.
Sonic
Jan 2025
This is one of the most AMAZING facility’s! My grandma lived here for almost five years before her passing in woodland haven area! All the staff were extremely amazing and were there for whatever my mother and I needed! They allowed us to help with my grandma in any situation and I got to know and love every single resident there! Spending every day almost all day there their staff was ALWAYS in great spirits and loved seeing us with my grandma! I’ll NEVER FORGET the staff and the amazing facility that my grandma called home! Thank you to all the staff that held and will forever hold a special place in our hearts! 🥰
Erik Copeland
Dec 2022
Incompetent!!! I went to visit my aunt this evening, after someone contacted my mother about end of life wishes. They said my aunt wouldn't eat. She has had problems swallowing. All her food is supposed to be cut into small bite size pieces. Definitely not being done and I have photos. They are literally starving my aunt to death. They are incompetent and uncaring. I will be reporting them for their neglect. Check on your loved ones.
Christy Lantto
Dec 2019
Staff needs improvement.. When you visit enough you notice they only "play nice" when family is around. I've seen my grandma with dementia sleeping in the dining room by herself at least an hour past all clean up and other residents have been moved back to their room.. They are understaffed and the bare minimum is being done.. Please check on your family more often and you will see what I'm talking about.. Especially when your visits are usually on a schedule then all appears to be normal.. It was past 2pm and their beds weren't even made yet.. Meaning my grandparents are in a room together..
7 inspection visits in the last three years, 52 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 6, 2026
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 20, 2026
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 29, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 20, 2026
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 20, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 26, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2025
Establish policies and procedures for sheltering.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2024
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2024
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 18, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 24, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 2, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 4, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected Jan 4, 2024
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 4, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2024
Develop Emergency Preparedness policies and procedures.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 4, 2024
Address subsistence needs for staff and patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 4, 2024
Establish policies and procedures including evacuation.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 4, 2024
Establish staff and initial training requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 4, 2024
Have an enclosure around a vertical opening shaft.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 4, 2024
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 4, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2024
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 4, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 4, 2024
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 4, 2024
Respond appropriately to all alleged violations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 4, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2024
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 4, 2024
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 4, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 30, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Canal View - Houghton County offers Skilled Nursing / Long Term Care.
Canal View - Houghton County is located at 1100 Quincy Street in Hancock, Michigan.
Canal View is a skilled nursing facility in Hancock, Michigan serving families across Houghton and Keweenaw counties. Long-term reviewers describe deep gratitude for staff who cared for parents and grandparents over years, while a couple of more recent reviews raise serious concerns about understaffing and lapses in basic care.
Canal View - Houghton County had 7 government inspection visits in the last three years, with 52 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Canal View - Houghton County and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Canal View - Houghton County? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Hancock.
Hancock, Michigan0 mi
4.3(12)
Skilled Nursing / Long Term Care
Hancock, Michigan0 mi
3.3(3)
Skilled Nursing / Long Term Care
Houghton, Michigan1.5 mi
5(4)
Assisted Living
Hubbell, Michigan6.9 mi
2.4(12)
Skilled Nursing / Long Term Care
Calumet, Michigan8.9 mi
4.9(30)
Assisted LivingMemory Care