Poway Healthcare Center

Karin Corlett

Jul 2026

via Google ↗

My stay there was very pleasant and the CNA'S Rosairo and Loretto were excellent and caring. The food rating was on the low side. Mike, Admissions Director was very helpful as well.

Carol Dysart

Jun 2026

via Google ↗

I am so grateful for the professional and loving nursing care I received at PowayHealth Care Center across from Palomar Hospital in Poway, CA. Everyone I met throughout my several week recovery period following full hip replacement surgery by Dr. Brad Cohen there was more than friendly and very well trained. My case manager, Normalyn, and I became good friends as she regularly checked in with me thruout my stay. Every one of the CNA's (Certified Nurse Assistants) and MN's (Medicine Nurses) who were assigned to me saw to it that my every need was cheerfully taken care of. I especially appreciated being greeted each morning with delicious breakfasts and lunches and a big smile brought to me by Frieda, my CNA, or whomever else was there to serve me. What I didn't expect to find in a Skilled Nursing center was such a full calendar of daily activities for all the patients who wanted to attend them. There was a gym for participation in rehab activities staffed with well trained and friendly Physical and Occupational Therapists. Bottom line, I am grateful to, and highly recommend the Poway Health Care Center for anyone who can choose this place for their recovery. Carol Dysart

Janet

May 2026

via Google ↗

Our experience was outstanding. My husband received excellent treatment. The nurses are attentive to details and very knowledgeable. The Physical Therapy and Occupational Therapy therapists are amazing. The support staff in the various departments are most helpful in navigating everything from basic needs, to finances to transportation to doctor appointments. Years ago both my parents were residents at Poway Health Care Center and received excellent treatment then as well. We highly recommend this facility.

Akiko Morgan

May 2026

via Google ↗

Most of the staff members are friendly. My father in law stayed only for 5 days but they quickly set up a care plan meeting, ordered a psychiatric and neurology consult. But the actual day to day care was suboptimal. Every time we visited (my husband and I visited separately daily), my father in law was sitting in a full diaper, a leaking diaper/wet sheet and/or blanket. It was so sad. Since he was a fall risk, they added 1:1 observation, but that extra caregiver was apparently there just to keep him from falling because they would just let him sit in saturated diapers until we asked them to change him. One time my husband visited and found his father naked in a dirty diaper, with a caregiver sitting right next to him. How is that acceptable? They also lost his blanket and quilt(both or them had his name on them) in that short period of time. My husband got a call from the facility saying they "found him on the floor" and that he had reported he'd taken a fall. I don't know how that's possible when he was supposed to be on 1:1 observation AND he isn't able to verbalize at that level any more. He was admitted to the hospital and will now be going to a different facility. I get that these caregivers are working at a barely above minimum wage, but it just wasn't a pleasant experience. We chose this place based on the convenient location but I regret making that choice.

Maria

Apr 2026

via Google ↗

Please do not send your loved one here. My loved one's leg got infected. NO ONE READ HIS CHART, HE WAS FRESH OUT OF SURGERY and he got an infection!! If I was not there to check on him, they would have never noticed anything wrong! Every day the new RN would call a family member to ask why he was there, why does nobody read the chart? When I went to visit in person, I waited OVER AND HOUR and a half to get his diaper changed. The main nurse kept saying the CNA would do it, but she never came. It wasn't until I threated to report them that they took action. Random patients would wheel themselves into the room, almost running over my loves feet. This location needs a better nurse to patient ratio OR it needs better qualified individuals.