4.1(35 ratings)· Redlands average: 3.8
Part of HumanGood · 122 communities · 4.3★ average
1 / 5CMS Care Compare
Reviewers describe Plymouth Village as a close-knit, nonprofit Life Plan Community where staff are responsive and residents feel a strong sense of belonging. Both respite and long-term residents praise the attentive nursing staff, transparent communication, and abundant activities and amenities. No major complaints appear in the available reviews, though pricing details are not published.
AI-generated from reviews and community data.
Plymouth Village is a senior living community in Redlands, California offering Assisted Living and Independent Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gardening Club. Families rate it 4.1 out of 5 across 35 reviews.
Plymouth Village of Redlands is a nonprofit Life Plan Community in Redlands, California, offering independent living in single-level cottage and family homes across 37 acres. As a Life Plan Community, Plymouth Village provides a continuum of care if residents' needs change, ensuring long-term security and support.
The community features modern amenities and services designed to support active lifestyles, including a bistro, water aerobics classes, outdoor heated pool, library, creative writing group, Bible study group, and a residents' association. Residents have access to community gardens, walking paths, shade trees, and green spaces throughout the campus. The community also facilitates special interest groups such as the Village Voyagers travel group and a Hawaiian cultural group.
Located centrally in Redlands, Plymouth Village is near local attractions including Prospect Park and the Redlands Bowl. The community fosters a small-town atmosphere with a friendly neighborhood feel, emphasizing social connection and purposeful engagement. Residents participate in volunteer opportunities, cultural events, and service-oriented activities both within and outside the community.
Plymouth Village is owned and managed by HumanGood NorCal, a California nonprofit public benefit corporation that has served older adults since 1955. The community maintains equal opportunity housing practices and welcomes residents regardless of protected classifications.
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Help Me Choose4.1overall · 35 ratings combined
4.1★ on Google (35)
C James
May 2026
My mother stayed here for 5 days for respite care. Overall it was a very good experience. The nurses and CNAs were attentive and responded to most of my mom's needs quickly and appropriately. The office staff was thorough and also quick to respond to all my questions. I had a lot! We would use them again.
S. Eagle
Feb 2026
I am happy to share my experience in choosing to live at Plymouth Village. From the first connection, I often say I so appreciate the transparency when answering my questions. Staff and team members are a pleasure to work with. The sense of community is primary. Our grouping as a village with neighborhoods gives a sense of new friends becoming old friends quickly. Opportunities to volunteer, educational activities, local trips, community involvement - residents all bring a lifetime of experience to share. I feel so fortunate to be a part of this.
Deborah Anderson
May 2024
After looking at other like facilities, we decided on Plymouth Village for a number of reasons. I expected it to be 'bittersweet' leaving our former residence. . . . my large lovely kitchen, beautiful backyard, friends, and community. I can honestly say it has only been 'sweet' - no regrets. There are NO BLOCK walls here, lots of community, ample space, but not so much as to keep us hanging on to useless items. The staff and neighbors are delightful and we are so very pleased to be a part of this particular CCRC. This place offers lots of amenities, group activities, learning opportunities, the beautiful and quaint city of Redlands, enjoyable weather . . . what's not to love? :-) Oh, plus there is lodging for out of town guest at a very reasonable price!!!
June Hedlund
May 2024
Plymouth Village is in the heart of Redlands and convenient to outside medical facilities, but inside the campus there are many places to walk for exercise among flowering trees and the lawns are soothing to the eyes.
Joyce Burk
May 2024
I plan to live at Plymouth Village for the rest of my blessed life. I cherish this community as my HOME and greatly appreciate all the services that it affords me. After five plus years here, we are still happy that we did so. 😀
5 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 4, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 10, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 16, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 16, 2025
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 10, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 10, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2024
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 20, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2023
Implement emergency and standby power systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2023
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2023
Meet requirements for the installation and maintenance of electrical systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2023
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2023
Address subsistence needs for staff and patients.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2023
Provide emergency officials' contact information.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2023
Conduct testing and exercise requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2023
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2023
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2023
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2023
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Plymouth Village offers Assisted Living and Independent Living.
Yes. Plymouth Village lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Plymouth Village is located at 900 Salem Drive in Redlands, California.
Reviewers describe Plymouth Village as a close-knit, nonprofit Life Plan Community where staff are responsive and residents feel a strong sense of belonging. Both respite and long-term residents praise the attentive nursing staff, transparent communication, and abundant activities and amenities. No major complaints appear in the available reviews, though pricing details are not published.
Plymouth Village had 5 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Plymouth Village and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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