Debbie c
May 2026
I have a relative in here and in the beginning he wasn't treated so good now he is everybody loves him friendly place friendly people
Pleasant View(Shiawassee County Medical Care Facility)
275 Caledonia Drive3.7(59 ratings)· Owosso average: 3.4
1 / 5Quick Facts
- Total units
- 136
- Medicare rating
- 5 of 5
- Ownership
- Government, County
- Certified beds
- 136
- Inspections
- View history (13 citations)
- Facility size
- Licensed for up to 136 residents
- Operator type
- County-run medical care facility
CMS Care Compare
What Families Think
Reviewers describe Pleasant View as a clean, well-maintained skilled nursing facility with a kind and attentive staff, and several families praise the care their loved ones received in rehab or long-term stays. However, one serious complaint describes a resident being ignored during a medical emergency, raising real concerns about responsiveness in urgent situations.
The Good
- Staff described as kind and compassionate
- Facility repeatedly called very clean
- Strong rehab support helped resident recover and go home
- Good food and engaging activities mentioned
The Bad
- One report of staff ignoring a resident's cries for help during chest pains
- One reviewer described early mistreatment of a relative before care improved
AI-generated from reviews and community data.
Pleasant View(Shiawassee County Medical Care Facility) is a senior living community in Owosso, Michigan offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 59 reviews.
About Pleasant View(Shiawassee County Medical Care Facility)
Pleasant View is a skilled nursing and long-term care facility in Owosso, Michigan, licensed for 136 residents. The facility provides both short-term rehabilitation and extended residential care.
Families consistently praise the facility's cleanliness and maintenance, with multiple relatives describing it as exceptionally well-kept. Staff professionalism and kindness emerge repeatedly in reviews, one family noted that "all the staff is oriented to helping the patient and they are very kind." Residents and their families also highlight regular activities and meal quality as meaningful parts of the experience. Several families emphasized the compassionate approach across both administrative and direct-care staff.
The facility holds a 3.7 out of 5 Google rating based on 59 reviews. While most reviews are highly positive, a small number of families have expressed serious concerns about care responsiveness and clinical judgment during critical situations, creating a mixed overall picture worth discussing directly with the facility before admission.
Types of Care at Pleasant View(Shiawassee County Medical Care Facility)
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Pleasant View(Shiawassee County Medical Care Facility)
3.7overall · 59 ratings combined
3.7★ on Google (59)
Bill Bensinger
Feb 2026
My dad went there was there for part of the night, rang for help and physically called out for help .the staff asked now what do you want ?he was having chest pains and was sent by ambulance to the hospital where he died. I'd like to thank the staff for there total unprofessional conduct. You are a disgrace!
William L Workman
Aug 2025
My wife was in short term rehab for several months. She had a few setbacks. But, all the staff helped her get through those and come home. Pleasant View is a remarkable place. It is very clean and all the staff is oriented to helping the patient and they are very kind. They worked very hard to care for all and there were many activities to help patients feel better. We experienced no discrimination. We are so fortunate to have such a top quality facility in our community.
Ed Hafner
Apr 2025
My father Jerry lived at Pleasant View the last two years of his life. He was surrounded by a caring, compassionate staff, he had good food and great activities. I would highly recommend this facility. It is a very nice building filled with caring people. God bless
Lindsay Tremain
Sep 2024
Pleasant View is, without a doubt, one of the cleanest and most well-maintained facilities I have ever visited. From the administrative staff to the healthcare workers on the floor, everyone exudes kindness and genuine care for their patients. The level of professionalism and compassion displayed by the entire team is truly commendable. The attention to detail in maintaining a clean and welcoming environment is evident in every corner of the facility. It is clear that the staff takes great pride in their work, ensuring that each patient feels comfortable and well-cared for. I would definitely recommend Pleasant View to my family and friends.
Government Inspection History
5 inspection visits in the last three years, 13 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jun 12, 2025Fire Safety StandardHealth Standard2 citations
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2025
Aug 1, 2024Fire Safety StandardHealth Standard3 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2024
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 30, 2024
Ensure gas cylinders are properly stored.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2024
Mar 22, 2024Health Complaint1 citation
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2024
Jan 26, 2024Health Complaint1 citation
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2024
Jun 14, 2023Fire Safety StandardHealth Standard6 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 17, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 17, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 30, 2023
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 30, 2023
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 17, 2023
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Jul 17, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Pleasant View(Shiawassee County Medical Care Facility) offer?
Pleasant View(Shiawassee County Medical Care Facility) offers Skilled Nursing / Long Term Care.
Where is Pleasant View(Shiawassee County Medical Care Facility) located?
Pleasant View(Shiawassee County Medical Care Facility) is located at 275 Caledonia Drive in Owosso, Michigan.
What do families say about Pleasant View(Shiawassee County Medical Care Facility)?
Reviewers describe Pleasant View as a clean, well-maintained skilled nursing facility with a kind and attentive staff, and several families praise the care their loved ones received in rehab or long-term stays. However, one serious complaint describes a resident being ignored during a medical emergency, raising real concerns about responsiveness in urgent situations.
How did Pleasant View(Shiawassee County Medical Care Facility) do on recent health and safety inspections?
Pleasant View(Shiawassee County Medical Care Facility) had 5 government inspection visits in the last three years, with 13 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Pleasant View(Shiawassee County Medical Care Facility)?
Submit the Request Information form on this page to connect with Pleasant View(Shiawassee County Medical Care Facility) and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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