MyLivingChoice

Pinnacle Health & Rehab At Sanford

1142 Main St

4.3(15 ratings)· Sanford average: 4.2

Pinnacle Health & Rehab At Sanford, photo 11 / 5

Quick Facts

Total units
86
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
86
Licensed Capacity
Licensed for up to 86 residents

What Families Think

Families generally describe Pinnacle Health & Rehab At Sanford as clean, warm, and staffed by caregivers who form long-term bonds with residents. Most reviewers highlight attentive, loving care and strong communication, though one family reported a difficult discharge experience.

The Good

  • Staff described as kind and caring
  • Long-tenured staff who know residents well
  • Clean facility with no unpleasant odors
  • Prompt communication with families
  • Active activities program praised by name
  • Transportation available for medical appointments

The Bad

  • One report of resistance during discharge process
  • One review mentions cleanliness concerns from other visitors

AI-generated from reviews and community data.

Pinnacle Health & Rehab At Sanford is a senior living community in Sanford, Maine offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 15 reviews.

About Pinnacle Health & Rehab At Sanford

Pinnacle Health & Rehab At Sanford is a skilled nursing and long-term care community in Sanford, Maine, with a licensed capacity of 86 residents.

Families consistently praise the cleanliness of the facility and the warmth of the staff. Multiple reviewers highlight that caregivers approach their work with genuine compassion, and note that the facility benefits from low turnover, staff members who have been there long-term create stability. The activity director is recognized for designing robust programming. Families also mention that the community offers transportation for medical appointments and that food quality resonates with residents.

One challenging review described a difficult experience around discharge planning after short-term rehabilitation, though most other accounts reflect satisfaction with day-to-day care and communication. The community holds a 4.3 out of 5 rating based on 15 family reviews.

Types of Care at Pinnacle Health & Rehab At Sanford

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Transportation Services

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Pinnacle Health & Rehab At Sanford

4.3overall · 15 ratings combined

4.3★ on Google (15)

Brenda Johnson

Dec 2025

via Google

Moving our mother to Pinnacle was one of the best choices my sister's and I made. One of the first things I noticed was there was no smell when coming into the building. This tells me it is a clean place. Staff is friendly and helpful. Our mother's needs and comfort are a priority and prompt communication occurs whatever the reason. Transpotation is available for appointments. There are a lot of activities for residents to choose from if they wish to participate. Our mother is well cared for, bringing peace of mind.

Donna Goodwin

Nov 2025

via Google

My mom is a patient of almost 2 years. Their staff is wonderful. They have something not a lot of health & rehabs have, staff that has been working there a long time. It's like a family It is also very clean and Mom loves the food.

Chris Ekblom

Mar 2025

via Google

This community is FULL of kind and caring staff!!Every time I have the opportunity to visit I am pleased to see so many residents that are given exceptional care and loving kindness. Sharon is an incredible activity director! She goes above and beyond to give her residents the best quality programs. The entire team at Pinnacle Sanford deserves our appreciation for the quality of care they give to every resident. Shout out to all the caregivers and volunteers that make the extra effort for our elder friends!❤️❤️❤️

Ryan Houde

Mar 2025

via Google

I read a few of the reviews of this place and some say it’s dirty. I guess any nursing home is dirty if you go in when everyone’s pooping. My dad was here for two years. It wasn’t perfect, but I know for sure that most of the people that took care of him, did it with love until his death. No place is going to take care of your loved one like you do, but I felt happy having my dad here. Thank you, Phyllis, and all the staff for taking such good care of him.

Amanda C

Jul 2024

via Google

The staff did everything they could to prevent reunification when I came to pick up my dad. He was only intended to be there for 2 weeks of physical therapy after a hip surgery and they tried to prevent his transfer in spite of his insurance company discharging him. Disappointing experience during a difficult time.

Request information

Ask about availability, pricing, or a tour. Your details go only to Pinnacle Health & Rehab At Sanford, never sold or shared.

Government Inspection History

5 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 26, 2025Fire Safety Complaint2 citations
  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 9, 2025

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 9, 2025

Feb 12, 2025Fire Safety StandardHealth Standard15 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2025

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity B of L: potential for minimal harm, patternCorrected Mar 25, 2025

Oct 1, 2024Health Complaint3 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 18, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 18, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 18, 2024

Nov 15, 2023Fire Safety StandardHealth ComplaintHealth Standard11 citations
  • Construct fire resistant interior walls.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 3, 2024

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 3, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 1, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2024

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2024

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2024

  • Have restrictions on the use of flammable curtains.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 1, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2024

Mar 2, 2022Fire Safety StandardHealth Standard6 citations
  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 29, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2022

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2022

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2022

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity B of L: potential for minimal harm, patternCorrected Apr 12, 2022

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity B of L: potential for minimal harm, patternCorrected Apr 12, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Pinnacle Health & Rehab At Sanford offer?

Pinnacle Health & Rehab At Sanford offers Skilled Nursing / Long Term Care.

Where is Pinnacle Health & Rehab At Sanford located?

Pinnacle Health & Rehab At Sanford is located at 1142 Main St in Sanford, Maine.

What do families say about Pinnacle Health & Rehab At Sanford?

Families generally describe Pinnacle Health & Rehab At Sanford as clean, warm, and staffed by caregivers who form long-term bonds with residents. Most reviewers highlight attentive, loving care and strong communication, though one family reported a difficult discharge experience.

How did Pinnacle Health & Rehab At Sanford do on recent health and safety inspections?

Pinnacle Health & Rehab At Sanford had 5 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Pinnacle Health & Rehab At Sanford?

Submit the Request Information form on this page to connect with Pinnacle Health & Rehab At Sanford and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Pinnacle Health & Rehab At Sanford? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Sanford.

Prefer to stay home?

Home care agencies serving Sanford bring help to the house: daily living, companionship, and respite for family caregivers.

All home care agencies in Sanford