Rony Leonidas
Jun 2026
I went back for a Uber Eats delivery and they managed to work on the unbearable stench that was in there I’m happy I hope it gets even better now
1 / 5CMS Care Compare
Reviews for Pines Nursing Home are sharply mixed, with families praising specific clinical capabilities like on-site dialysis and trach care while raising serious concerns about cleanliness, staffing responsiveness, and safety practices. Several reviewers describe unpleasant odors, unanswered phones, and mixing of rehab patients with those who have severe mental illness or dementia, which created stress and safety issues for some residents.
AI-generated from reviews and community data.
Pines Nursing Home is a senior living community in Miami, Florida offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Wheelchair Accessible. Families rate it 2.9 out of 5 across 20 reviews.
Pines Nursing Home is a skilled nursing / long term care community in Miami, Florida. The community is licensed for up to 46 residents.
Families rate Pines Nursing Home 2.9 out of 5 based on 20 Google reviews.
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Help Me Choose2.9overall · 20 ratings combined
2.9★ on Google (20)
Rony Leonidas
Jun 2026
I went back for a Uber Eats delivery and they managed to work on the unbearable stench that was in there I’m happy I hope it gets even better now
Michael Magras
Apr 2026
I was a resident for 45 days as an inpatient physical rehabilitation patient. This facility was not suitable for my needs, but it was contracted by my insurance, and the only place they would pay for. I had no alternative besides going without physical therapy which was not an option. My experience there was mostly unsatisfactory, and although many of my concerns were addressed by management, the end results were generally unchanged. Cons: Residents share living space, community areas, bedrooms and bathrooms with patients suffering from severe mental illness (SMI) such as bipolar disorder, schizophrenia, etc. or degenerative brain disease such as Alzheimer's, dementia, etc. Patients are, for the most part, allowed to roam freely. Some have entered my room on numerous occasions and on at least one time, pillaged my “roommate”s belongings. I shared a half bath with two doors with six people…me and my two roommates on one side and three on the other. This setup was less than ideal especially when the patients on the opposite side locked our door from the inside constantly and intentionally. This created many conflicts and privacy issues Hostile and near-violent behaviors between patients and/or staff were commonplace. Arguments, shouting, loud hysterical laughing, door slamming and disorder occur daily, especially at night and on weekends when management is not around. My initial condition left me nonambulatory (immobile) therefore causing me to rely heavily on nurses’ assistance. The nurse call button system at Pines is outdated and primitive. It relies on a light installed above each room’s door to notify a nurse, if it's noticed, that a patient needs help. The rooms do not have telephones or an intercom system. Response times were unreasonable. On at least one occasion, once I got a CNA’s attention, I was told “I am not your nurse”. One night, my roommate discovered a patient passed out on the floor outside of our door in the hallway. She was there for over 30 minutes because I had been waiting for that long for help after ringing the call button before seeing her. Some of the staff that responded thought it was a laughing matter. I was transferred from a hospital to Pines after being diagnosed and treated. I realized errors with the conveyance of my prescriptions from the hospital, Pines, and the pharmacy. It behooved me to identify medications, and keep track of when, why, and how they were being administered particularly since multiple nurses on different shifts increased the chance of more mistakes. I requested that individual meds be identified in front of me before taking. Pines is not properly equipped to provide a full range of occupational/sports physical therapy. They do not have a gym with exercise bikes, treadmills, leg presses, etc. They are limited to free weights for the most part, more suited for geriatric and neurological therapy. Pros: All of the therapists assigned to me were professional and made effective use of their expertise and equipment on hand. They aggressively pushed me as I had requested and I was able to walk short distances without assistance by the time I asked to be discharged. The administrative staff was mostly accommodating. One employee in the Business Office was extremely helpful in assisting me with office-related services. The Director of Nursing was gracious and obliging with any special requests. Most of the nurses and CNAs were hardworking, caring and responsible. Some seemed indifferent, had a bad attitude, or favored specific patients. My ability to speak a limited amount of Creole and Spanish proved to be advantageous. A daily menu was provided weekly in advance giving breakfast, lunch and dinner options, including alternatives.They may not always get my order right but the food was always good. Snacks were offered at varying times throughout the day/evening. The concept of patients with mental illness or cognitive impairment living together with lucid patients receiving rehab services creates a high-stress, unpredictable environment based on my personal experience.
Eric Seiden
Feb 2025
The place could be cleaner. They could answer the phone regularly. They could help the patients a little bit with their nails and hair, which would make them feel better for sure. I noticed unchanged diapers, and they must be changed more. I get that elderly people have accidents, but this place doesn't smell too good (some rooms are way worse than others) and I've been to other homes that don't smell bad at all. And they don't answer the phone often. My mother's had stuff "lost." Permanently lost. (And like others who commented, I was shunted here by AdventHealth on Orlando. Maybe they get a commission?)
shoshana Gottfried
Jul 2024
Pines Nursing and Rehab has amazing Nurses and staff that really care. They have on-site dialysis and are great with Trach patients. Thank you so much Pines Nursing and Rehab!!!
Kierra Burke
Dec 2023
Octavia from advent health altamonte advised our family member to be sent to this facility. This facility is not suitable for anyone needing rehab. It is very dirty and over crowded. When we arrived to the facility there were patients in the hallway eating on their beds. I honestly think the staff could be trained better. Until This facility is cleaned and the staff is trained and can communicate better about the patient charts this place needs to be shut down!
4 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2025
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2024
Dispose of garbage and refuse properly.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2024
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 23, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 23, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 23, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 8, 2023
Ensure electrical receptacles or cover plates have distinctive color or marking.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 6, 2022
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 6, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 6, 2022
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2022
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2022
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2022
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2022
Implement a program that monitors antibiotic use.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2022
Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2022
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2022
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Pines Nursing Home offers Skilled Nursing / Long Term Care.
Pines Nursing Home is located at 301 Ne 141 Street in Miami, Florida.
Reviews for Pines Nursing Home are sharply mixed, with families praising specific clinical capabilities like on-site dialysis and trach care while raising serious concerns about cleanliness, staffing responsiveness, and safety practices. Several reviewers describe unpleasant odors, unanswered phones, and mixing of rehab patients with those who have severe mental illness or dementia, which created stress and safety issues for some residents.
Pines Nursing Home had 4 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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