MyLivingChoice

Pine View Care Center

400 County Rd R

2.4(14 ratings)

Pine View Care Center — photo 1

Quick Facts

Total units
95
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
95
Quality recognition
American Healthcare Association Bronze National Quality Award
Sister community
Adjacent assisted living facility, Pine View Terrace

What Families Think

Reviews of Pine View Care Center are sharply mixed, with some families praising devoted nursing and therapy staff while others describe serious safety and conduct concerns. The community's low overall rating reflects a handful of troubling incident reports alongside a couple of strongly positive experiences.

The Good

  • Praised occupational and physical therapy staff
  • Nursing staff described as caring advocates for residents
  • Recipient of a national quality award

The Bad

  • One detailed report of a resident fall not properly addressed
  • One report alleging racist remarks by a staff member
  • One report of low staffing and no air conditioning
  • Google rating of 2.4 from 14 reviews

AI-generated from reviews and community data.

Pine View Care Center is a senior living community in Black River Falls, Wisconsin offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.4 out of 5 across 14 reviews.

About Pine View Care Center

Pine View Care Center is a nursing home in Black River Falls, Wisconsin, offering rehabilitation, short-term skilled nursing care, and long-term care services. The facility serves individuals recovering after hospitalization as well as those requiring ongoing skilled nursing support.

The center emphasizes individualized health care with a focus on helping residents achieve their highest level of independence. Staff members work closely with skilled nursing and rehabilitation professionals, volunteers, family, and friends to create a supportive care environment.

Pine View Care Center operates alongside Pine View Terrace, a neighboring assisted living facility that provides supportive services in an apartment setting. Together, the two communities serve residents across different care needs and levels of independence as they transition through later years of life.

The facility is a recipient of the American Healthcare Association Bronze National Quality Award, recognizing its commitment to quality care standards.

Types of Care at Pine View Care Center

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Birthday / Holiday Parties
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Pine View Care Center

2.4overall · 14 ratings combined

2.4★ on Google (14)

Adrianna Dougherty

Nov 2025

via Google

During the trick or treating event they put on with the residents this year, My group and I, along with many others witnessed a incident with a resident who dropped there bucket of candy, went to pick it up, fell out of there wheel chair and hit there head, shoulder and hip pretty hard. The worker who was suppose to be with the resident was talking away and not paying any attention, it wasn't until I grabbed his bucket and said he was going to fall, then actually fell down and got hurt before she did something. It was atleast 5 minuets of the resident laying in pain on the ground before they called for assistance for a lift and to get the man back into his chair, after they got him into his chair I heard the workers say they would not call an ambulance or even file an incident report! They believed he did not get hurt at all, mind you this gentleman must of been non verbal as he didnt even make a sound but to try and hold everywhere it was hurting him! And severely confused and had visible tears. I even told the staff along as a few others that witnessed this incident he did indeed get hurt and the main lady who should of stayed with him and was suppose to be helping and taking care, was not paying any attention and didnt even see him fall, till something was being said! They absolutely did not have any care in the world for what had happened and roughly stuck him in his chair and made us go around and a few others and there children and rudely told us to continue or leave. They continued on like nothing even happened while that resident was clearly hurt and in pain crying, but couldn't speak.

Lee Sweno

Aug 2025

via Google

The staff is very amazing and they do their best at helping every residents, would recommend them to anyone.

cody newman

Jul 2025

via Google

No air conditioning? Low staffed? Power outages? Idk how insurance okay with cutting these guys checks on behalf of their residents..

Renee Gruen

Jul 2019

via Google

My husband was cared for by wonderful, caring staff who bent over backwards to meet his needs. They were his strongest advocates. He had wonderful occupational and physical therapists.

Mariah Snave

Dec 2017

via Google

Unfortunately, while the service may be somewhat acceptable I've had a horrible experience in regard to racist employees. Specifically a CNA by the name of Terra Linn. To start, she has said several nasty, derogatory things in regard to my race. This would lead me to believe that she is not fit to care for people of any race harboring these distasteful views. It is painful to know people like Terra have the responsibility of taking care of the elderly and hope she is not a reflection of the company. However, I have been led to believe these views reflect the company as a whole. Once the situation was brought up to an "administrator" by the name of Brandi Shea, she was less than willing to address the problem and made me feel as if I had no reason to be upset. Both of these women should be fired due to their unprofessionalism.

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Frequently Asked Questions

What types of care does Pine View Care Center offer?

Pine View Care Center offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Pine View Care Center located?

Pine View Care Center is located at 400 County Rd R in Black River Falls, Wisconsin.

What do families say about Pine View Care Center?

Reviews of Pine View Care Center are sharply mixed, with some families praising devoted nursing and therapy staff while others describe serious safety and conduct concerns. The community's low overall rating reflects a handful of troubling incident reports alongside a couple of strongly positive experiences.

How can families visit Pine View Care Center?

Submit the Request Information form on this page to connect with Pine View Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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