Aaron Chadwick
Jun 2026
Been in the area 6 months. This is a great place. very warm and friendly.
1 / 2CMS Care Compare
Reviews for Pine Creek are sharply divided: several families describe compassionate nursing staff and remarkable rehab outcomes, while multiple other reviewers report serious, life-threatening lapses in care, including delayed emergency response and unclean conditions. Prospective families should weigh these starkly different accounts carefully.
AI-generated from reviews and community data.
Pine Creek Rehabilitation and Nursing is a senior living community in Salt Lake City, Utah offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 4.3 out of 5 across 61 reviews.
Pine Creek Rehabilitation and Nursing, located in Salt Lake City, Utah, is a skilled nursing and rehabilitation facility that provides both short-term rehab services and long-term care in a comfortable, caring setting.
For those recovering from a hospital stay, surgery, or illness, the community offers individualized, outcome-oriented therapy programs designed to help residents build the strength and function needed for a successful return home. Therapists work closely with each resident to support recovery in the shortest time possible.
For residents requiring long-term care due to disabilities or chronic illness, Pine Creek Rehab & Nursing coordinates with residents' physicians and insurance providers to ensure they receive the therapy and care needed throughout their stay.
The nursing team combines compassionate care with clinical skill, including experience with post-orthopedic surgery care such as shoulder, hip, and knee replacement recovery.
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Help Me Choose4.3overall · 61 ratings combined
4.3★ on Google (61)
Aaron Chadwick
Jun 2026
Been in the area 6 months. This is a great place. very warm and friendly.
Jon O'Rourke
Feb 2026
After recently searching for Pine Creek Rehab and Nursing on Google, I was genuinely taken aback by some of the negative reviews. My own experience has been so profoundly different that I felt compelled to share my story. I have been a resident at Pine Creek since June 2023, having transferred from another facility due to frequent falls and the need for 24-hour nursing care. From the moment I arrived, I was greeted with warmth and kindness. At the time I was extremely ill- on hospice care, wearing diapers, and dependent on a walker. The nurses and CNA's consistently treated me with exceptional compassion, professionalism, and dignity. Their dedication created not just a safe environment, but a true sense of belonging. Pine Creek fosters a genuine family atmosphere, one built by its residents, nursing staff, and office team working together with care and respect. Today, after nearly two and a half years at Pine Creek, my life has transformed. I am no longer on hospice. I no longer need diapers. And I walk independently. These are changes I once believed impossible, and I credit much of this progress to the unwavering support I have received here. I can say, wholeheartedly and with deep gratitude, that Pine Creek is more than a facility to me- it is my home. Sincerely, Jon O'Rourke
Tiffany Smith
Sep 2025
If I could I would do 0 stars, this place almost killed my mother, within about 18 months she dramatically went down hill, from walking around and able to talk and communicate well, using the bathroom on her own and feeding herself, to not being able to do any of this, and being told they want to schedule her appointments with her doctors so they could take her to them, well she didn't make it to any scheduled appointments, the only doctor she saw was the doctor they have at facility, whom don't even go in to see the patients just heard from aids over the phone, and then the last day my mother was there was on mothers day and we walked in and she was so close to death, bleeding internally and they all knew she was bleeding internally. When my sister arrived all the aids and nurse was standing around the desk in front just talking like about 5 to 6 of them and my mother was in her room in distress, practically dead. My sister asked what are you doing, get an ambulance now I'm not leaving here till you do and the nurse or aid I don't know what his position was but he said the facility doctor said to wait to call an ambulance till tomorrow, this doctor was not there to even see what my mother looked like, I mean come one even I know if someone is bleeding internally with black tar stools then they need help like especially how my mother was not even coherent and sheet white! Like no color at all! Yep so the hospital said if my sister had not gone in when she did my mother would not have made it much longer and for sure not through the night!! So that's the experience with my mother. Now the facility itself, when you walk in you get a powerful smell of mildew and urine and poop all in one, the nursing staff that I came in contact with had very bad attitudes and stood around most of the time talking while patients are yelling for help and some call lights on, the ones that work that is! I absolutely would NOT AND I SAY NOT put your loved ones here unless your willing to have them die within a few years. ITS A HORRIBLE PLACE, and I am reporting the place to the state as well. My mother is now at a much better place however has not been the Same since being placed in this PineCreek!!
Tanisha
Aug 2025
Please do not put your loved ones in this facility. My grandma was placed in this..hell hole for about 18 months. On mother's day, I decided to come with my mother and my auntie to visit my grandma. Only to find out that she was internally bleeding, pale as could be and unresponsive. Turns out, my grandmother did try to let staff know that she needed to go to the hospital. NO! They made her wait. And the longer she waited, the worse she got. We had to force the nurses there to call an ambulance, they finally came after about 20 minutes and rushed her to the ER. Doctors there said that if she was made to wait any longer than she did, we could have lost her. These people at Pine creek are uncaring, dismissive and selfish. DO NOT..AND I REPEAT, DO NOT PUT YOUR LOVED ONES IN THIS FACILITY.
Dana Brown
May 2025
I strongly advise against placing your loved one in this facility. My family member resided here for a month and experienced a significant decline in health. He transitioned from being ambulatory and communicative to requiring a wheelchair and assistance to stand, with diminished ability to communicate or speak. The administration of multiple medications resulted in hallucinations and sedation. Despite my requests to discontinue these medications, my loved one was hospitalized due to over-sedation. Following his removal from the facility and consultation with our primary care physician, he demonstrated marked improvement, regaining his ability to walk and communicate effectively. However, he subsequently required emergency care for a bowel blockage and severe hemorrhoids, which may have been ongoing for an undetermined period. His experience at Pine Creek Rehab led to significant trust issues with new caregivers. Furthermore, he shared a room with two other patients whom he feared, and the facility was notably unclean, with food present throughout the premises, including outdoor areas. I am confident that superior alternatives exist, offering better care at a lower cost. It is imperative to explore these options rather than placing your loved one in this facility.
3 inspection visits in the last three years, 45 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 21, 2025
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 14, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 14, 2025
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2025
Develop and maintain an Emergency Preparedness Program (EP).
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2025
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 14, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 1, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 26, 2024
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity G of L: actual harm, isolatedCorrected Nov 26, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 26, 2024
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 26, 2024
Conduct testing and exercise requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 24, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 26, 2024
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 26, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 26, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 26, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 26, 2024
Respond appropriately to all alleged violations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 26, 2024
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 26, 2024
Keep complete, dated laboratory records in the resident's record.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024
Keep signed and dated reports of x-rays and other diagnostic services in the residents record.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024
Implement a program that monitors antibiotic use.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024
Ensure that paid feeding assistants have the training they need.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2023
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Pine Creek Rehabilitation and Nursing offers Skilled Nursing / Long Term Care.
Pine Creek Rehabilitation and Nursing is located at 876 West 700 South in Salt Lake City, Utah.
Reviews for Pine Creek are sharply divided: several families describe compassionate nursing staff and remarkable rehab outcomes, while multiple other reviewers report serious, life-threatening lapses in care, including delayed emergency response and unclean conditions. Prospective families should weigh these starkly different accounts carefully.
Pine Creek Rehabilitation and Nursing had 3 government inspection visits in the last three years, with 45 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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