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Pine Creek Manor

34330 Van Born Rd

2.6(15 ratings)· Wayne average: 3.9

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Pine Creek Manor, photo 11 / 5

Quick Facts

Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
49
Inspections
View history (56 citations)
On-site therapy
Physical and occupational therapy offered on-site
Facility size
Small facility where staff know residents personally

What Families Think

Reviews for Pine Creek Manor are sharply divided, ranging from serious allegations of neglect and poor communication to praise for specific caregivers and rehab therapy. Google reviewers rate the community 2.6 out of 5 across 15 reviews, with recurring concerns about staff turnover, responsiveness, and daily activities alongside a smaller group of reviewers who describe attentive, caring staff.

The Good

  • Physical and occupational therapy praised by a rehab patient
  • Some nurses and aides described as kind and attentive
  • Small facility where staff get to know residents
  • One reviewer called it clean and comfortable
  • DON described by one reviewer as hands-on and responsive

The Bad

  • One detailed report of falls, a pressure ulcer, and dehydration risk
  • Multiple reports of unresponsive phone lines and poor communication
  • Reports of high staff turnover and lack of daily activities
  • One account of lost belongings and unprofessional staff conduct

AI-generated from reviews and community data.

Pine Creek Manor is a senior living community in Wayne, Michigan offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.6 out of 5 across 15 reviews.

About Pine Creek Manor

Pine Creek Manor is a skilled nursing and long-term care facility in Wayne, Michigan. It's a small community where residents receive care ranging from post-acute rehabilitation to extended residential stays.

Family experiences at Pine Creek Manor are sharply divided. Some families praise the intimate scale of the operation, noting that staff, including the director of nursing, are accessible and hands-on. One family wrote, "The DON Patricia Nash is always on the floor helping her staff." Positive reviewers highlight clean surroundings, attentive nursing and therapy services, and a family-like atmosphere. However, other families report serious safety and communication concerns: injuries including falls and pressure ulcers, delayed notification to families and guardians, and consistent difficulty reaching staff by phone. Several families also note that residents are left in hallways with minimal structured activity, and that turnover among staff appears high.

The facility holds a 2.6-star Google rating based on 15 reviews, with responses clustered at both five-star and one-star poles. The wide split between positive and critical feedback suggests substantially inconsistent experiences, with particular gaps in injury prevention, family communication, and daily programming.

Types of Care at Pine Creek Manor

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Pine Creek Manor

2.6overall · 15 ratings combined

2.6★ on Google (15)

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Hope Dowaliby

Jun 2026

via Google ↗

This was the most horriable experience! My mom spent 90 days here....she cant walk no more, she fell and broke arm, and developed a pressure ulcer if her heel here. She was dropped in shower. Staff never notified us or her gaurdian. Sicial worker always said shes doing good and then when we arrived another injury. Took 35 days to get her out once we knew what was going on. Referrals sent from their social worker never had complete information to try to get her to another facility. I had to find my own placement for her. There Dr Brooks is a joke as well he told me welll your mom wont be eloping now since she cant walk. Really? Thats not funny, this place destroyed her in her vulnarable state. Tamika DON rude, unprofessional yelling at me the day I removed my mom from there cause i wanted to do skin assessment before she left. She yelled in front of my mom and other residents, in their home. I would not put a dog here! Furthermore I checked her room they didnt pack half of what clothing she had left, since they lost 8o percent of it, they didnt pack her family photos either. 4 hours after i left they called and said we left her winter coat it was behind nursing station. Cause they put it there not us. My moms wallet with ID also came up missing from there. The nurse told me 3 dats before she left she was only eating 30 percent, she was afraid of dehydration and labs were ordered. The labs never got drawn gee i guess it wasnt a priority. The only kind thing i can say is male nurse on days, and female nurse with long braided hair are both kind and caring caregivers. And for the DON she yelled at staff for helping me get my moms things and help coordinate care and discharge. So unprofessional!!!!

Kenneth Cannon

Apr 2026

via Google ↗

Wind down and outdated with such a high turnover a rate they just leave the residence in the hallway with no daily activities

Cheryl Korow

Feb 2026

via Google ↗

This facility has been a blessing to me. I really appreciate the services.

Joshua R.

Nov 2025

via Google ↗

All I ever see is the people<br>Who work here smoking non stop right outside the door. I live in the neighborhood right by this place, it’s disgusting to see these people outside smoking, to go in and deal with people who may have lung issues. This place is problems…

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Government Inspection History

4 inspection visits in the last three years, 56 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 13, 2025Fire Safety StandardHealth Standard13 citations

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2025

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternWaiver has been granted

Jan 9, 2024Fire Safety StandardHealth ComplaintHealth Standard23 citations

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2024

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 27, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2024

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2024

  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2024

  • Address patient/client population and determine types of services needed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2024

  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2024

  • Establish procedures for tracking staff and patients during an emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 19, 2024

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2024

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 19, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2024

  • Post nurse staffing information every day.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2024

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity B of L: potential for minimal harm, patternCorrected Feb 19, 2024

Aug 24, 2023Health ComplaintInfection Control1 citation

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 28, 2023

Oct 21, 2022Fire Safety StandardHealth Standard19 citations

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2022

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 23, 2022

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 23, 2022

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 23, 2022

  • Keep all essential equipment working safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2022

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2022

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2022

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2022

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2022

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2022

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2022

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2022

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2022

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2022

  • Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2022

  • Honor the resident's right to manage his or her financial affairs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2022

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Pine Creek Manor offer?

Pine Creek Manor offers Skilled Nursing / Long Term Care.

Where is Pine Creek Manor located?

Pine Creek Manor is located at 34330 Van Born Rd in Wayne, Michigan.

What do families say about Pine Creek Manor?

Reviews for Pine Creek Manor are sharply divided, ranging from serious allegations of neglect and poor communication to praise for specific caregivers and rehab therapy. Google reviewers rate the community 2.6 out of 5 across 15 reviews, with recurring concerns about staff turnover, responsiveness, and daily activities alongside a smaller group of reviewers who describe attentive, caring staff.

How did Pine Creek Manor do on recent health and safety inspections?

Pine Creek Manor had 4 government inspection visits in the last three years, with 56 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Pine Creek Manor?

Submit the Request Information form on this page to connect with Pine Creek Manor and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Pine Creek Manor? Claim this listing to update photos, pricing, and details. It's free.

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