MyLivingChoice

MediLodge of Grand Rapids

2000 Leonard St NE

3.4(91 ratings)

MediLodge of Grand Rapids — photo 11 / 5

Quick Facts

Year opened
1985
Pricing model
No large upfront entrance or buy-in fee
Therapy availability
On-site PT, OT, and speech therapy 7 days a week
Care transitions
Assisted living neighborhood directly adjacent to skilled nursing
Religious affiliation
Faith-inspired community with an on-site chapel
LGBT inclusivity
SAGECare certified for LGBT older adults

What Families Think

MediLodge of Grand Rapids (formerly Pilgrim Manor) offers a full continuum of care—assisted living, memory care, and skilled nursing—on one campus, with many reviewers praising individual caregivers by name and the cleanliness of the grounds. At the same time, a recurring set of reviews describes understaffing, food quality problems, and high staff turnover, alongside a few serious complaints about communication and care lapses.

The Good

  • Individual staff members repeatedly praised by name
  • Clean, well-kept grounds and remodeled interior
  • Full continuum of care from assisted living to skilled nursing
  • Active, varied activities program for residents
  • Therapy department specifically praised by a reviewer

The Bad

  • Multiple reviewers describe chronic understaffing on the floor
  • Several complaints about cold, low-quality, or inconsistent food
  • Repeated reports of high staff and leadership turnover
  • Several reviewers say management is slow or unresponsive to concerns
  • One serious report of a violent resident incident and delayed hospice visitation
  • One report of pest problems and neglected personal hygiene care

AI-generated from reviews and community data.

About MediLodge of Grand Rapids

A Senior Living Community Focused on Personalized Care in the Heart of Grand Rapids, Michigan

Pilgrim Manor is a senior living community conveniently located in northeast Grand Rapids, Michigan, just minutes from downtown. Our campus is steps away from beautiful and renowned Frederik Meijer Gardens, a 158-acre botanical garden and outdoor sculpture park.

We focus on individualized care in a casual and comfortable atmosphere. We offer multiple levels of care, from assisted living to memory care, short-term rehabilitation and long-term care, meaning you can remain at Pilgrim Manor even if your needs change. With no large upfront fees, you can rest easy knowing that care is available for you or your loved ones at every stage in life.

Our mission at Pilgrim Manor is to transform aging by building a culture of community, wholeness and peace. We live out this mission with holistic, person-directed care. You’ll feel right at home at Pilgrim Manor!

Assisted Living

Pilgrim Manor offers personalized 24-hour care for older adults. Our assisted living neighborhood is adjacent to our skilled nursing neighborhood, which enables residents to easily move to a different level of care as their needs change or increase. When residents need a higher level of care, expert medical and nursing staff ensure healthcare needs are always met.

Memory Care

If your loved one is diagnosed by a medical professional with Alzheimer’s or another dementia-related condition, caring for them at home may not be a viable option.

Pilgrim Manor’s Garden Grove memory care neighborhood provides help and hope for families with loved ones diagnosed with dementia-related conditions or Alzheimer’s. Our attentive staff and peaceful living arrangements improve the quality of life and minimize stress for people living with these conditions.

We provide 24-hour personalized care, with a choice of studio or suite accommodations. Innovative programs, such as Music & Memory, help residents break through cognitive barriers and re-engage with others.

Short-Term Rehabilitative Care with Long-Term Results

Life has its ups and downs. When you experience a setback due to injury, illness or planned surgery, Fast Track Rehab at Pilgrim Manor gets you back on your feet and doing what you love. Our highly skilled professionals provide comprehensive and supportive rehabilitative care to help you build strength and put you on a path to recovery.

If you have a planned surgery in your future, schedule your short-term, inpatient rehabilitative therapy with us. Your recovery begins the moment you arrive, with an individualized treatment plan designed just for you. From rebuilding strength to developing new lifestyle habits, you focus on getting well while we focus on managing your personalized care plan.

Pilgrim Manor offers physical, occupational and speech therapies, seven days a week, as well as nutritious meals and excellent medical, nursing and therapeutic care to promote a comfortable and speedy recovery. In most cases, short-term rehab stays range from 20 – 30 days, depending on your individual needs.

Skilled Nursing

If your loved one is struggling with the tasks of daily living or has a terminal health condition, they may need 24-hour long-term skilled nursing care. Pilgrim Manor offers a choice of private and semiprivate bedrooms with 24-hour professional nursing services, personal care support and three daily nutritious meals.

We provide care that’s person directed and respects the choices of each individual. Our compassionate nursing staff and medical director ensure your loved one’s needs and preferences are tended to around the clock, giving you greater peace of mind while helping them to manage chronic conditions in a comfortable environment.

Senior Community Amenities

•    A view from every bedroom of our picturesque property
•    Minutes from downtown Grand Rapids and major highways
•    Close to famed Frederik Meijer Gardens & Sculpture Park
•    Scheduled outings and transportation assistance
•    Full community calendar of life enrichment activities
•    No large upfront fees
•    Therapy offered seven days a week
•    Faith-inspired community with on-site chapel
•    Music & Memory program
•    SAGECare certified to meet the needs of LGBT older adults

About our Senior Living Community

We live life purposefully at Pilgrim Manor — physically, emotionally and spiritually. Our caring staff members offer more than just a community — they offer a rich lifestyle that focuses on helping each resident achieve peace, joy and a purpose-filled quality of life. When medical care is needed, our nurses and physicians are dedicated to helping you or your loved ones receive the highest quality care.

There’s never been a better time to become a part of Grand Rapids’ most trusted senior living community, offering compassionate care in a faith-inspired environment. We can’t wait to welcome you home to Pilgrim Manor!

 

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • On-Site Medical Staff
  • Outdoor Patio
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

3.4overall · 91 ratings combined

3.5★ on Google (88) · 1★ on Yelp (3) · Yelp page ↗

Karen Messick

Jun 2026

via Google

My family member is in the assisted living area of the community at an independent level of care. She loves her apartment space and calls it home without hesitation. She’s made friends she treasures and indicates she feels safe and secure. The staff are responsive to her needs in a timely manner and there are great activities and groups available to her both in the community and out in the larger community. She has noted that food and dining have been an issue but, ever the optimist, she celebrates when it’s going well. The coffee shop area is being utilized more fully recently and she is very happy about that improvement. As a resident, she is encouraged by leadership to speak up when she feels something needs improvement which she has done. She’s been in the community for 8 years and Medilodge is the 3rd owner during that time. It’s her home and she’s happy with Medilodge.

Not Reese

Jun 2026

via Google

Dad went in for rehab and transferred to long term care after my mom got sick. Was having pains and asked for testing to make sure it wasn't a bladder infection. 3 separate people told me they were waiting for it to come back when it was never done. Michele was the only nurse who followed through to make sure it was done and actually called me back. You can call and leave all the messages you want but they never call. Never evaluated after a month to see if he can go off liquid foods. I could go on and on.

Rachel Merritt

May 2026

via Google

I can say, it's clean. The caregivers were attentive to the patients. You are allowed to check your loved ones in and out.

Margaret Orloski

Apr 2026

via Google

This medilodge has an assisted living, memory care, and skilled nursing facility so it is great for care needs of all levels! Activity program is robust and has so many fun opportunities for residents to take part in!

littlegirl thatcould

Apr 2026

via Google

Other residents with dementia can violently attack your loved ones. If your loved one is put in Hospice at Pilgrim Manor b/c they are dying of the injuries, they might be in in Hospice for over a week before any visitors are allowed. By the time the first visit arrives, they are already comatose, and can't respond. This happened during covid pandemic, but still should not have been allowed.<br>UPDATE: Thanks to Medilodge (formerly PIlgrim Manor) for responding . When the incident occurred, my mother had a stroke after she was knocked down, and was put in the hospital. The hospital staff informed me she had been knocked down by a man that had dementia as I questioned them about the bruising on my mom's arms, and hands, and her broken arm. They told me she was dying of the stroke that was caused by the violent attack when the demented man yanked her walker out from under her and grabbed her arm and she fell.<br>She was returned from the hospital to (formerly) Pilgrim Manor on Jan 8th 2021. She was left alone, in a hospice room that was set up for visitors, for 1 week until Jan 15th. No one could believe they made us wait an entire week, b/c at that time during covid you could visit people in hospice by receiving a quick covid test and wearing a special mask and gown.<br>They let my cousin visit first, not the next of kin her own daughter. Pilgrim Manor would not return my calls to schedule a visit to see my dying mother. My mom's neighbor finally had to schedule a visit and I was to go with her, but had to wait until Jan 19th, 2021, 11 agonizing days. By the time I got to see her she was comatose and could only hear me but not respond except for moving her closed eyes and mouth and facial expressions. I prayed with her and anointed her with oil. We prayed "Father forgive them, they know not what they do," In Jesus' Name. I saw her facial expressions assent to forgiving those who had so harshly treated her. I saw light go into her when I anointed her with oil and prayed over her in the name of the Lord. Since we both prayed to forgive, and it is over and done with now, we both forgive the demented man that did this and Pilgrim Manor and others who inadvertently caused this traumatic ordeal to occur. We believe Jesus took it all on Himself on the cross, as He did when He suffered and died for the sins of the whole world: this situation and all who were involved included. I thank our Savior Jesus, and Our Father in Heaven for bringing peace, healing and forgiveness to this situation and to all according to our Heavenly Father's merciful will.

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Frequently Asked Questions

What types of care does MediLodge of Grand Rapids offer?

MediLodge of Grand Rapids offers Assisted Living, At-Home Care, Memory Care and Skilled Nursing / Long Term Care.

Where is MediLodge of Grand Rapids located?

MediLodge of Grand Rapids is located at 2000 Leonard St NE in Grand Rapids, Michigan.

What do families say about MediLodge of Grand Rapids?

MediLodge of Grand Rapids (formerly Pilgrim Manor) offers a full continuum of care—assisted living, memory care, and skilled nursing—on one campus, with many reviewers praising individual caregivers by name and the cleanliness of the grounds. At the same time, a recurring set of reviews describes understaffing, food quality problems, and high staff turnover, alongside a few serious complaints about communication and care lapses.

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