MyLivingChoice

Pikes Peak Post Acute

2719 N Union Blvd

3.6(30 ratings)· Colorado Springs average: 4.3

Pikes Peak Post Acute, photo 11 / 5

Quick Facts

Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
210
Rehab therapy
On-site PT/OT department supporting mobility recovery

What Families Think

Reviews for Pikes Peak Post Acute are sharply mixed: many families praise the caring nursing and rehab staff, cleanliness, and food, while a notable number of others describe serious lapses in basic care, hygiene, and communication. The community recently changed ownership and management, and several reviewers who had negative experiences also noted long-standing staffing pressures.

The Good

  • Reviewers often call staff caring and attentive
  • Facility frequently described as clean and pleasant-smelling
  • Strong praise for rehab outcomes from PT/OT team
  • Multiple reviewers highlight good, tasty food
  • Memory care unit ('700 Hall') praised for compassionate long-term care

The Bad

  • Multiple reports of neglect: soiled bedding, unclean patients, unwashed bedding
  • One report of a resident left in vomit during a family visit
  • Several reviewers describe understaffing affecting basic care and feeding
  • Some families report difficulty reaching loved ones or getting callbacks
  • One report of rude or dismissive front-desk and staff communication

AI-generated from reviews and community data.

Pikes Peak Post Acute is a senior living community in Colorado Springs, Colorado offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 25 reviews.

About Pikes Peak Post Acute

Pikes Peak Post Acute is a nursing home in Colorado Springs, Colorado, offering short-term rehabilitation and long-term care to residents of El Paso County.

The community provides personalized care plans supported by an experienced nursing staff, with a stated focus on caring for the whole person rather than just clinical needs.

Residents have access to meaningful activities in warm, welcoming spaces designed to feel comfortable and homelike. The community offers both private and semi-private rooms to accommodate different preferences for comfort and privacy.

Residents and their families are encouraged to bring personal comforts of home for their stay, and staff aim to assist with individual needs to make the stay as pleasant as possible.

Types of Care at Pikes Peak Post Acute

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Pikes Peak Post Acute

3.6overall · 30 ratings combined

3.9★ on Google (25) · 1.8★ on Yelp (5) · Yelp page ↗

Tanisha Hyde

Jun 2026

via Google

“My stepdad is currently a patient at this nursing home, and our family has had several concerning experiences that we feel management should address. We understand healthcare facilities can be understaffed and stressful environments, and we appreciate the difficult work many caregivers do. However, respectful communication and proper patient care are extremely important.<br><br>In our experience, interactions with Elona have often felt dismissive and unfriendly. On one occasion, when my daughter called to check on my stepdad’s condition, she felt she was spoken to abruptly and told to get off the phone, which we found discouraging and unprofessional.<br><br>We have also had concerns regarding Nadene at the front desk. When my mother called and asked to be transferred to the nurse on my stepdad’s hall, she was questioned in a way that felt unnecessary and unwelcoming. On another occasion, while waiting for assistance to be taken to his room, she was told she could not wait there, which came across as rude rather than helpful.<br><br>Most concerning to our family are issues related to patient care and cleanliness. My stepdad was at one point left sitting in soiled clothing and bedding longer than we felt was appropriate. When this was brought up, an aide explained that she had been left to feed three patients by herself during the prior shift and was unaware of the situation. While we understand staffing challenges can happen and do not place blame on one individual alone, situations like this are upsetting for families and raise concerns about staffing, communication, and patient oversight.<br><br>Additionally, we were disturbed to learn that my stepdad’s roommate reportedly had not had his bed changed for an extended period of time. Most upsetting, during a recent visit we arrived to find my stepdad lying in vomit, which no family member expects to see when visiting a loved one in a care facility.<br><br>Our family hopes management takes these concerns seriously and reviews procedures to ensure residents receive timely care, dignity, cleanliness, and respectful treatment, and that families are treated professionally when advocating for their loved ones.”

Melody Eskanos

Apr 2026

via Google

This place needs to be shut down!<br>All employees on leave for performance evaluation!<br>Let's turn it in to a 5☆ g<br>Quality Health!@!!

Brody Nef

Mar 2026

via Google

Very positive experience with Pikes Peak Post Acute. You can tell their staff truly care. They were very friendly and inviting. Thank you so much for the care you provide!

devora magner

Mar 2026

via Google

I would absolutely recommend having your loved one stay at Pikes Peak Post Acute. The staff is attentive and caring

Jona Ashcroft

Mar 2026

via Google

I've been in a few nursing homes through the years and I think Pikes Peak is different - the receptionist was nice and welcoming, the residents look clean and cared for, the management team listened and cared about my opinions. Overall I had a great experience and the inside looks nice and modernized. 5 Stars! If you are looking for a nursing home in the Springs - I would recommend bringing your family and friends to Pikes Peak Post Acute.

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Government Inspection History

7 inspection visits in the last three years, 48 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 20, 2025Health Complaint2 citations
  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2025

Jan 30, 2025Fire Safety StandardHealth ComplaintHealth Standard11 citations
  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 18, 2025

  • Observe each nurse aide's job performance and give regular training.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 18, 2025

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2025

Sep 17, 2024Health Complaint3 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2024

  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 13, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 13, 2024

Mar 14, 2024Health Complaint1 citation
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 12, 2024

Nov 29, 2023Health Complaint3 citations
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

  • Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

Sep 5, 2023Fire Safety StandardHealth ComplaintHealth Standard22 citations
  • Provide enough food/fluids to maintain a resident's health.

    Severity H of L: actual harm, patternFound during a complaint inspectionCorrected Nov 7, 2023

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2023

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 15, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2023

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2023

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2023

  • Honor the resident's right to manage his or her financial affairs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2023

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 5, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 4, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2023

  • Implement a program that monitors antibiotic use.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2023

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2023

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2023

  • Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2023

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2023

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2023

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 5, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2023

Jun 10, 2022Fire Safety StandardHealth Standard6 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 15, 2022

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2022

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2022

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Pikes Peak Post Acute offer?

Pikes Peak Post Acute offers Skilled Nursing / Long Term Care.

Where is Pikes Peak Post Acute located?

Pikes Peak Post Acute is located at 2719 N Union Blvd in Colorado Springs, Colorado.

What do families say about Pikes Peak Post Acute?

Reviews for Pikes Peak Post Acute are sharply mixed: many families praise the caring nursing and rehab staff, cleanliness, and food, while a notable number of others describe serious lapses in basic care, hygiene, and communication. The community recently changed ownership and management, and several reviewers who had negative experiences also noted long-standing staffing pressures.

How did Pikes Peak Post Acute do on recent health and safety inspections?

Pikes Peak Post Acute had 7 government inspection visits in the last three years, with 48 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Pikes Peak Post Acute?

Submit the Request Information form on this page to connect with Pikes Peak Post Acute and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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