MyLivingChoice

Medallion Post Acute Rehabilitation Clinic

1719 E Bijou St

3.8(81 ratings)· Colorado Springs average: 4.1

Medallion Post Acute Rehabilitation Clinic — photo 11 / 5

Quick Facts

Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
60
Continuum of care
Independent living and assisted living also on-site
Rehab program length
Both short-term and long-term rehabilitation available

What Families Think

Reviewers describe a mixed experience at Medallion, with many families praising the nursing and therapy staff for compassionate, effective rehab care, while a substantial number of others report serious lapses in basic care, cleanliness, and communication. Ratings range from glowing accounts of recovery after strokes or dementia to alarming reports of dehydration, medication errors, and prolonged lack of hot water or heat. The facility appears to have declined in quality following a change in ownership, according to some long-term reviewers.

The Good

  • Nurses and therapists frequently praised for compassionate care
  • Multiple stories of successful rehab and returning to independence
  • Friendly, welcoming atmosphere noted by many visitors
  • Staff described as attentive and going the extra mile
  • Offers independent living and assisted living options too

The Bad

  • Several reports of no hot water or heat for extended periods
  • Multiple complaints about slow or unanswered phone calls
  • Repeated mentions of cold food, small portions, or poor quality meals
  • Some reports of serious care lapses, including dehydration and medication errors
  • One report of unresolved billing/refund issues with the business office

AI-generated from reviews and community data.

About Medallion Post Acute Rehabilitation Clinic

Medallion Post Acute Rehabilitation of Colorado Springs is a senior living community offering nursing home care, rehabilitation therapy, and a range of health care services. The community describes itself as a place to regain strength and mobility while also feeling like home.

Care and treatment plans are created collaboratively, with staff working alongside residents, their families, and their healthcare providers to build a comprehensive and effective plan. Therapy approaches combine modern techniques with hands-on, traditional methods, and both short-term and long-term rehabilitation options are tailored to the individual.

For those not requiring rehabilitation, the community offers lifestyle options including independent living for residents who want to simplify daily life, and assisted living for those who need a bit of extra help with day-to-day tasks.

Residents have access to a variety of activities, with a monthly activity calendar designed to keep individuals engaged and active throughout the day.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.8overall · 81 ratings combined

3.8★ on Google (81)

Aleks Dolgin

Apr 2026

via Google

I had a very positive experience at Medallion Post Acute Rehabilitation Clinic. The facility is well-organized and operates efficiently, which creates a structured and supportive environment for both patients and staff. The management team is approachable, responsive, and clearly invested in maintaining quality care and smooth operations. They foster a collaborative atmosphere and are supportive of staff development, which is noticeable in the overall workflow and morale. The nursing staff is especially commendable. The nurses demonstrate strong clinical competence, attention to detail, and excellent patient-centered care. They communicate effectively, prioritize appropriately, and work well as a team in what can often be a fast-paced setting. Their compassion and professionalism truly stand out. Support staff and interdisciplinary team members also contribute positively, helping ensure continuity of care and patient safety. Overall, this is a facility with dedicated leadership and a hardworking clinical team that strives to provide quality care. It’s a solid environment for both patient recovery and professional growth.

Andy Rizo

Apr 2026

via Google

Loved this facility. From the nurses to the therapy staff to the dietary staff you can truly tell they care for your loved one. I was always welcomed with a smile. You can tell they go the extra mile for their residents.

Koty Lord

Jan 2026

via Google

My sister was a resident at Medallion for a relatively short period of time, approximately 3 months. When she was admitted she'd been diagnosed w/vascular dementia and couldn't carry on a normal conversation, was confused, and was not able to walk in her walker without assistance. The excellent and friendly staff at Medallion worked with her to get her medications straightened out, the physical therapist worked with her to get her walking in her walker, involved her in activities, etc. She was able to return to assisted living due to the amazing staff working closely with her. I attribute her unexpected and miraculous recovery to Medallion and the exemplary care they provided.

James Morlan

Jan 2026

via Google

This place needs condemned nobody hardly works there and they don't take care of these Elder people truly needs condemned or New Management somebody that's going to take care of people not just have their hand out for money

Ron

Oct 2025

via Google

Visited this facility and had a great experience. My loved one was well cared for and introduced me to all her favorite people. Highly recommend.

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Frequently Asked Questions

What types of care does Medallion Post Acute Rehabilitation Clinic offer?

Medallion Post Acute Rehabilitation Clinic offers Skilled Nursing / Long Term Care.

Where is Medallion Post Acute Rehabilitation Clinic located?

Medallion Post Acute Rehabilitation Clinic is located at 1719 E Bijou St in Colorado Springs, Colorado.

What do families say about Medallion Post Acute Rehabilitation Clinic?

Reviewers describe a mixed experience at Medallion, with many families praising the nursing and therapy staff for compassionate, effective rehab care, while a substantial number of others report serious lapses in basic care, cleanliness, and communication. Ratings range from glowing accounts of recovery after strokes or dementia to alarming reports of dehydration, medication errors, and prolonged lack of hot water or heat. The facility appears to have declined in quality following a change in ownership, according to some long-term reviewers.

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