MyLivingChoice

Medallion Post Acute Rehabilitation Clinic

1719 E Bijou St

3.8(81 ratings)· Colorado Springs average: 4.3

Medallion Post Acute Rehabilitation Clinic, photo 11 / 5

Quick Facts

Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
60
Continuum of care
Independent living and assisted living also on-site
Rehab program length
Both short-term and long-term rehabilitation available

What Families Think

Reviewers describe a mixed experience at Medallion, with many families praising the nursing and therapy staff for compassionate, effective rehab care, while a substantial number of others report serious lapses in basic care, cleanliness, and communication. Ratings range from glowing accounts of recovery after strokes or dementia to alarming reports of dehydration, medication errors, and prolonged lack of hot water or heat. The facility appears to have declined in quality following a change in ownership, according to some long-term reviewers.

The Good

  • Nurses and therapists frequently praised for compassionate care
  • Multiple stories of successful rehab and returning to independence
  • Friendly, welcoming atmosphere noted by many visitors
  • Staff described as attentive and going the extra mile
  • Offers independent living and assisted living options too

The Bad

  • Several reports of no hot water or heat for extended periods
  • Multiple complaints about slow or unanswered phone calls
  • Repeated mentions of cold food, small portions, or poor quality meals
  • Some reports of serious care lapses, including dehydration and medication errors
  • One report of unresolved billing/refund issues with the business office

AI-generated from reviews and community data.

Medallion Post Acute Rehabilitation Clinic is a senior living community in Colorado Springs, Colorado offering Skilled Nursing / Long Term Care and Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Transportation Services. Families rate it 3.8 out of 5 across 81 reviews.

About Medallion Post Acute Rehabilitation Clinic

Medallion Post Acute Rehabilitation of Colorado Springs is a senior living community offering nursing home care, rehabilitation therapy, and a range of health care services. The community describes itself as a place to regain strength and mobility while also feeling like home.

Care and treatment plans are created collaboratively, with staff working alongside residents, their families, and their healthcare providers to build a comprehensive and effective plan. Therapy approaches combine modern techniques with hands-on, traditional methods, and both short-term and long-term rehabilitation options are tailored to the individual.

For those not requiring rehabilitation, the community offers lifestyle options including independent living for residents who want to simplify daily life, and assisted living for those who need a bit of extra help with day-to-day tasks.

Residents have access to a variety of activities, with a monthly activity calendar designed to keep individuals engaged and active throughout the day.

Types of Care at Medallion Post Acute Rehabilitation Clinic

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Transportation Services

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Medallion Post Acute Rehabilitation Clinic

3.8overall · 81 ratings combined

3.8★ on Google (81)

Aleks Dolgin

Apr 2026

via Google

I had a very positive experience at Medallion Post Acute Rehabilitation Clinic. The facility is well-organized and operates efficiently, which creates a structured and supportive environment for both patients and staff. The management team is approachable, responsive, and clearly invested in maintaining quality care and smooth operations. They foster a collaborative atmosphere and are supportive of staff development, which is noticeable in the overall workflow and morale. The nursing staff is especially commendable. The nurses demonstrate strong clinical competence, attention to detail, and excellent patient-centered care. They communicate effectively, prioritize appropriately, and work well as a team in what can often be a fast-paced setting. Their compassion and professionalism truly stand out. Support staff and interdisciplinary team members also contribute positively, helping ensure continuity of care and patient safety. Overall, this is a facility with dedicated leadership and a hardworking clinical team that strives to provide quality care. It’s a solid environment for both patient recovery and professional growth.

Andy Rizo

Apr 2026

via Google

Loved this facility. From the nurses to the therapy staff to the dietary staff you can truly tell they care for your loved one. I was always welcomed with a smile. You can tell they go the extra mile for their residents.

Koty Lord

Jan 2026

via Google

My sister was a resident at Medallion for a relatively short period of time, approximately 3 months. When she was admitted she'd been diagnosed w/vascular dementia and couldn't carry on a normal conversation, was confused, and was not able to walk in her walker without assistance. The excellent and friendly staff at Medallion worked with her to get her medications straightened out, the physical therapist worked with her to get her walking in her walker, involved her in activities, etc. She was able to return to assisted living due to the amazing staff working closely with her. I attribute her unexpected and miraculous recovery to Medallion and the exemplary care they provided.

James Morlan

Jan 2026

via Google

This place needs condemned nobody hardly works there and they don't take care of these Elder people truly needs condemned or New Management somebody that's going to take care of people not just have their hand out for money

Ron

Oct 2025

via Google

Visited this facility and had a great experience. My loved one was well cared for and introduced me to all her favorite people. Highly recommend.

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Government Inspection History

6 inspection visits in the last three years, 47 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 22, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 14, 2025

Feb 13, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Feb 4, 2025

Aug 15, 2024Fire Safety StandardHealth Standard27 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedCorrected Sep 12, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 15, 2024

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 15, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 15, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 15, 2024

  • Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 15, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 15, 2024

  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 15, 2024

  • Have exits that are accessible at all times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 15, 2024

  • Install a two-hour-resistant firewall separation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 15, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 15, 2024

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 15, 2024

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2024

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 15, 2024

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2024

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2024

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2024

Apr 11, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 17, 2024

Feb 16, 2023Fire Safety StandardHealth Standard9 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Mar 10, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 14, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 14, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 15, 2023

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 14, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2023

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2023

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity B of L: potential for minimal harm, patternCorrected Mar 10, 2023

Oct 21, 2021Fire Safety StandardHealth Standard8 citations
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity G of L: actual harm, isolatedCorrected Nov 12, 2021

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity G of L: actual harm, isolatedCorrected Nov 12, 2021

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 30, 2021

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 27, 2021

  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 12, 2021

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2021

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 12, 2021

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Medallion Post Acute Rehabilitation Clinic offer?

Medallion Post Acute Rehabilitation Clinic offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Medallion Post Acute Rehabilitation Clinic located?

Medallion Post Acute Rehabilitation Clinic is located at 1719 E Bijou St in Colorado Springs, Colorado.

What do families say about Medallion Post Acute Rehabilitation Clinic?

Reviewers describe a mixed experience at Medallion, with many families praising the nursing and therapy staff for compassionate, effective rehab care, while a substantial number of others report serious lapses in basic care, cleanliness, and communication. Ratings range from glowing accounts of recovery after strokes or dementia to alarming reports of dehydration, medication errors, and prolonged lack of hot water or heat. The facility appears to have declined in quality following a change in ownership, according to some long-term reviewers.

How did Medallion Post Acute Rehabilitation Clinic do on recent health and safety inspections?

Medallion Post Acute Rehabilitation Clinic had 6 government inspection visits in the last three years, with 47 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Medallion Post Acute Rehabilitation Clinic?

Submit the Request Information form on this page to connect with Medallion Post Acute Rehabilitation Clinic and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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