Phoenix Home Care & Hospice
1839 E Independence Street, Ste K3.7(57 ratings)· Springfield average: 4.1
Quick Facts
- Medicare quality
- 4.5 of 5 stars
- Medicare certified
- Since 2012
Home Health Compare
Phoenix Home Care & Hospice is a home health agency serving Springfield, Missouri offering Home Health. Families rate it 3.7 out of 5 across 57 reviews.
About Phoenix Home Care & Hospice
Phoenix Home Care & Hospice is a Medicare-certified home health agency serving Springfield, MO and has been Medicare certified since 2012. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy and medical social services. The agency is privately owned.
Medicare rates the quality of patient care at Phoenix Home Care & Hospice 4.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Phoenix Home Care & Hospice
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3.7overall · 57 ratings combined
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Medicare Quality of Care
Phoenix Home Care & Hospice is a Medicare-certified home health agency (certified since 2012). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency78%US 79%
- Rated their overall care 9 or 10 out of 1085%US 85%
- Care was given in a professional way88%US 89%
- The team communicated well84%US 86%
- The team discussed medicines, pain and home safety82%US 82%
319 completed patient surveys, 25% response rate.
Hospital outcomes
- Discharged to the community92%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
- Preventable hospital visits during care (lower is better)9%US 11%Better than
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around86%US 83%
- Patients got better at getting in and out of bed92%US 83%
- Patients got better at bathing94%US 86%
- Patients' breathing improved95%US 85%
- Patients got better at taking medications correctly91%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations87%US 61%
Service area
Phoenix Home Care & Hospice reports serving 197 ZIP codes, including Springfield, Branson, Joplin, Alba, Aldrich, Anderson, Arcola, Asbury, Ash Grove, Aurora and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 267629. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Phoenix Home Care & Hospice offer?
Phoenix Home Care & Hospice offers Home Health.
How much does Phoenix Home Care & Hospice cost?
Phoenix Home Care & Hospice has not published its pricing. For context, communities in Springfield that publish rates start around $3,501 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is Phoenix Home Care & Hospice located?
Phoenix Home Care & Hospice is located at 1839 E Independence Street, Ste K in Springfield, Missouri.
Does Medicare cover care from Phoenix Home Care & Hospice?
Yes. Phoenix Home Care & Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
Do I need a referral to use Phoenix Home Care & Hospice?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Phoenix Home Care & Hospice?
Submit the Request Information form on this page to connect with Phoenix Home Care & Hospice and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Phoenix Home Care & Hospice? Claim this listing to update photos, pricing, and details. It's free.
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