MyLivingChoice

Phoenix Home Care & Hospice

2088 Craigshire Road

3.7(30 ratings)· St. Louis average: 4.1

Own this agency? Update your listing · Marketing for operators

Request Information
Phoenix Home Care & Hospice logo
Phoenix Home Care & Hospice, photo 11 / 3

Quick Facts

Medicare quality
4.5 of 5 stars

Home Health Compare

Medicare certified
Since 2015
Therapy services
Physical, occupational and speech therapy delivered at home
Ownership
Privately owned agency, not a chain-run operation
Medicare certification
Medicare certified since 2015, rated 4.5 of 5 stars
Hospice offering
Hospice care offered alongside home health and private duty care

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Phoenix Home Care & Hospice is a privately owned, Medicare-certified home health agency in St. Louis. Reviewers praise the kindness, communication and attentiveness of nurses and caregivers, though one family reported theft by a caregiver and called for better screening. The Google rating is 3.7 from 30 ratings.

What reviewers praise

  • Reviewers describe staff as kind and compassionate
  • Families report clear communication and prompt responses
  • Nurses and caregivers described as attentive and patient
  • Emotional support offered alongside medical care
  • Medicare rates patient care quality 4.5 out of 5

What reviewers flag

  • One report of a caregiver stealing cash and jewelry from a client
  • Reviewer called for better employee screening and check-ins
  • No published pricing available

AI-generated from reviews and community data.

Phoenix Home Care & Hospice is a home health agency serving St. Louis, Missouri offering Home Health. Families rate it 3.7 out of 5 across 30 reviews.

About Phoenix Home Care & Hospice

Phoenix Home Care & Hospice is a Medicare-certified home health agency serving Saint Louis, MO and has been Medicare certified since 2015. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Phoenix Home Care & Hospice 4.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Phoenix Home Care & Hospice

Home Health

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free for families.

Help Me Choose

Reviews of Phoenix Home Care & Hospice

3.7overall · 30 ratings combined

3.7★ on Google (30)

Write a review

Barbara Tumminia

Sep 2026

via Google ↗ · Report

I have been receiving physical therapy through Phoenix Home Care, and I have been very pleased with the care I’ve received. Everyone has been kind, professional, patient, and genuinely caring. My therapist takes the time to explain everything, listens to my concerns, and encourages me throughout the process. I truly appreciate the compassion and support they have shown me during my recovery. I would definitely recommend Phoenix Home Care to anyone looking for caring and dependable home health services.

Elizabeth Gralike

Sep 2026

via Google ↗ · Report

They can never provide enough help. Services are very poor. Would not recommend this company at all. I did not like the care they provided. Look at their ratings. The caregivers are very immature and need more training. I would definitely not recommend this place at all.

Tracy Cecil

Sep 2026

via Google ↗ · Report

I have had the opportunity to experience Phoenix Home Care & Hospice both personally and professionally, and I have been very impressed with their team.<br><br>On a personal level, Phoenix provided short-term home care assistance for my dad when our family needed some additional support. The staff were personable, caring, and compassionate, and it meant a great deal to know he was in good hands.<br><br>Professionally, I have also had great experiences with the Phoenix team in our Boulevard Senior Living communities. They are professional, responsive, and communicative, and most importantly, they truly care about the residents they serve.<br><br>I am grateful for the care and partnership Phoenix provides and would highly recommend their team to families looking for compassionate and dependable support.

Heather

Sep 2026

via Google ↗ · Report

Phoenix Home Care &Hospice ...Patty Mcune and the Nurses were absolutely AMAZING ! They all guided me through the difficult time and took very good care of my sweet mom! Thank you so much to the staff!

Amanda Ohlsen

Sep 2026

via Google ↗ · Report

I really appreciate the care and compassion that Phoenix Home Care and Hospice shows our residents at Garden View Care Centers. As well as providing support for our families. 💜

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment.

Have you already been in touch with Phoenix Home Care & Hospice?

By submitting, you're okay with us and Phoenix Home Care & Hospice reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Phoenix Home Care & Hospice is a Medicare-certified home health agency (certified since 2015). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency83%US 79%
  • Rated their overall care 9 or 10 out of 1084%US 85%
  • Care was given in a professional way90%US 89%
  • The team communicated well87%US 86%
  • The team discussed medicines, pain and home safety83%US 82%

170 completed patient surveys, 28% response rate.

Hospital outcomes

  • Discharged to the community87%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)8%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around90%US 83%
  • Patients got better at getting in and out of bed94%US 83%
  • Patients got better at bathing93%US 86%
  • Patients' breathing improved94%US 85%
  • Patients got better at taking medications correctly91%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations77%US 61%

Service area

Phoenix Home Care & Hospice reports serving 77 ZIP codes, including Saint Louis, Florissant, Saint Charles, Ballwin, Chesterfield, O Fallon, Bridgeton, Defiance, Elsberry, Fenton and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 267656. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Phoenix Home Care & Hospice offer?

Phoenix Home Care & Hospice offers Home Health.

How much does Phoenix Home Care & Hospice cost?

Phoenix Home Care & Hospice has not published its pricing. For context, communities in St. Louis that publish rates start around $4,390 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Phoenix Home Care & Hospice located?

Phoenix Home Care & Hospice is located at 2088 Craigshire Road in St. Louis, Missouri.

What do families say about Phoenix Home Care & Hospice?

Phoenix Home Care & Hospice carries a 3.7 out of 5 rating from 30 Google reviews. Phoenix Home Care & Hospice is a privately owned, Medicare-certified home health agency in St. Reviewers praise the kindness, communication and attentiveness of nurses and caregivers, though one family reported theft by a caregiver and called for better screening. The Google rating is 3.7 from 30 ratings. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Phoenix Home Care & Hospice?

Yes. Phoenix Home Care & Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.

Do I need a referral to use Phoenix Home Care & Hospice?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Phoenix Home Care & Hospice?

Submit the Request Information form on this page, or contact Phoenix Home Care & Hospice directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Phoenix Home Care & Hospice? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of St. Louis.

Sunrise of Des PeresFrom $4,300/moPartner

Sunrise of Des Peres

Des Peres, Missouri6.9 mi

4.5(60)

Assisted LivingMemory CareRespite / Short-Term Care

Sunrise of ChesterfieldFrom $3,700/moPartner

Sunrise of Chesterfield

Chesterfield, Missouri7.7 mi

4.7(72)

Assisted LivingMemory CareRespite / Short-Term Care

Sunrise of Webster GrovesFrom $3,700/moPartner

Sunrise of Webster Groves

Webster Groves, Missouri8.7 mi

4.6(86)

Assisted LivingMemory CareRespite / Short-Term Care

River Crossing Rehab and Healthcare Center

River Crossing Rehab and Healthcare Center

St. Louis, Missouri0.9 mi

3.8(140)

Skilled Nursing / Long Term Care

Creve Coeur Manor

Creve Coeur Manor

St. Louis, Missouri0.9 mi

2.8(39)

Skilled Nursing / Long Term Care

Brookdale Creve Coeur

Brookdale Creve Coeur

Creve Coeur, Missouri1.6 mi

4.5(96)

Assisted LivingIndependent Living

Reading on this