4.2(25 ratings)
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Phoebe Richland Hcc is a skilled nursing and long-term care community in Richlandtown, Pennsylvania, with a strong 4.4 out of 5 rating from 24 Google reviewers. Beyond the overall rating, no detailed review text or amenity information was provided to describe specific strengths or concerns.
AI-generated from reviews and community data.
Phoebe Richland is a senior living community in Richlandtown, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 25 reviews.
Phoebe Richland is a skilled nursing and long-term care community in Richlandtown, Pennsylvania, licensed for up to 143 residents. All beds are Medicare and Medicaid certified. The facility is operated as a non-profit corporation and holds a 4 of 5 overall rating from the Centers for Medicare and Medicaid Services.
The community offers 24-hour staff, on-site nursing, medication management, and emergency call systems. Residents have access to private rooms with private bathrooms, restaurant-style dining, housekeeping and laundry services, wheelchair accessibility, and social activities including music programs. Gathering and activity spaces, security, and rehabilitation services are available.
Reviewers consistently praised the quality of direct care from nursing and therapy staff, describing professionalism and kindness in the rehabilitation and hospice settings. Several families noted satisfaction with the overall environment and residents' appearance and wellbeing. However, reviews were mixed regarding admissions decisions and transitions between care levels, with some families expressing concern about discharge planning.
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Help Me Choose4.2overall · 25 ratings combined
4.2★ on Google (25)
Jackalyn Gowder
Aug 2026
So they approved my father in laws to come and then they a week later they denied him even though he had much improvement. All I got was sorry we don’t think we can accommodate him. I’m a PTA and know rehabs bc I work in them. There are people way worse off in short term rehabs and they don’t get denied. Complete BS. I will never refer or recommend this place to anyone.
Susan Barrows Libby
Jul 2026
Moving Dad from the hospital into a new facility was a big, hard decision. We were met with such kindness, professionalism, and expertise every step of the way. Dad and all three daughters are very pleased with his care and the loving environment at Phoebe Richland.
Jamie Petrello
Jul 2026
My father, James Petrello was a resident on the short-term rehabilitation unit. The nursing staff was phenomenal with him and I highly recommend this facility for short term rehabilitation!!!
GiGi Malinchak
Apr 2026
They take good care of mom. She always looks so nice. Love community life, hospice, music programs, food.
Teri H
Apr 2026
My mom was in Phoebe Richland for 19 days in March & April 2026. The care she received from her direct caregivers was excellent. Kudos to Adam, Suzanne, Leanne, Erin, Heaven and Sharon in PT. Please forgive anyone I may have missed. I was there every day to visit. However, after she decided to go into hospice, the transfer back to her personal care home was extremely upsetting. She was to move on a Tuesday, but late on Monday afternoon, we were informed that transfer could not be done until after 430 pm on Tuesday afternoon, which would prevent her prescriptions from arriving at the home due to closing at 4pm. So transfer was delayed until Wednesday. On Wednesday morning, I received a call from transport company stating that transport would be at 6PM....AFTER 430 pm! So same situation as day before. I had to make several phone calls to hospice and Phoebe to ensure that her med orders would be faxed over and arrive on time. I'm uncertain as to why these simple faxes could not have been sent on Tuesday to allow transfer to take place then instead of delaying until Wednesday. At 4pm, I arrived at Phoebe to make sure my mom was transferred with all her belongings and because I had reassured Mom I would be there. She has a fear of transport, due to past experiences. When I arrived at Phoebe, my mother was GONE ! Already transported. Vital belongings left in her room. I asked the Unit Manager, her med nurse and the Director of Nursing what time she had left and no one knew! While driving to her personal care home, I received a call from the case manager stating they came early to pick her up. I was livid....a phone call to me would have been appreciated. When I arrived at the personal care home, my mother was in tears wondering where I was. She thought she had been kidnapped. It was heartbreaking. Communication is a given in these types of situations. There is no valid explanation as to why this did not happen. Everyone in the facility was aware of how closely I covered my mother's care and how often I was there. Please do better. Your patient's wellbeing depends on it.
3 inspection visits in the last three years, 9 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2026
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2026
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2026
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Phoebe Richland offers Skilled Nursing / Long Term Care.
Phoebe Richland is located at 108 South Main Street in Richlandtown, Pennsylvania.
Phoebe Richland carries a 4.2 out of 5 rating from 25 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Phoebe Richland had 3 government inspection visits in the last three years, with 9 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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