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Pheasant Ridge Nursing And Rehabilitation

4355 Pheasant Ridge Road

3.8(95 ratings)· Roanoke average: 4.3

Pheasant Ridge Nursing And Rehabilitation, photo 11 / 6

Quick Facts

Total units
101
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
101

Pheasant Ridge Nursing And Rehabilitation is a senior living community in Roanoke, Virginia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 95 reviews.

About Pheasant Ridge Nursing And Rehabilitation

Pheasant Ridge Nursing And Rehabilitation is a skilled nursing / long term care community in Roanoke, Virginia. The community is licensed for up to 101 residents.

Families rate Pheasant Ridge Nursing And Rehabilitation 3.7 out of 5 based on 91 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Pheasant Ridge Nursing And Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Pheasant Ridge Nursing And Rehabilitation

3.8overall · 95 ratings combined

3.8★ on Google (95)

Adam Lopez

Sep 2026

via Google

Visited recently and was very impressed with the facility and staff. Clean, quiet and professional…highly recommend!

Daniel C

Sep 2026

via Google

NO complaints, the providers at the facility are top notch

W Ghannam

Sep 2026

via Google

great place, very clean, fresh appearing, pleasant staff

Rakitra Wiggins

Sep 2026

via Google

Good quality care with provider availability 7 days a week.

Ramesh Krishnaraj

Sep 2026

via Google

Excellent quality care and medical services

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Government Inspection History

5 inspection visits in the last three years, 47 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 7, 2026Health Complaint7 citations
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 17, 2026

  • Provide enough food/fluids to maintain a resident's health.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 17, 2026

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 17, 2026

  • Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 17, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 17, 2026

  • Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 17, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 17, 2026

Nov 21, 2024Health Complaint10 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Feb 18, 2025

  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 18, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 18, 2025

  • Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 18, 2025

  • Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 18, 2025

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 18, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 18, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 18, 2025

Jan 19, 2024Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2024

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 21, 2024

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 21, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2024

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 21, 2024

Aug 3, 2022Fire Safety StandardHealth Standard9 citations
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 5, 2022

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2022

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022

Apr 8, 2021Fire Safety StandardHealth Standard9 citations
  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2021

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2021

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 15, 2021

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 29, 2021

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 29, 2021

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 15, 2021

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 29, 2021

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2021

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Pheasant Ridge Nursing And Rehabilitation offer?

Pheasant Ridge Nursing And Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Pheasant Ridge Nursing And Rehabilitation located?

Pheasant Ridge Nursing And Rehabilitation is located at 4355 Pheasant Ridge Road in Roanoke, Virginia.

How did Pheasant Ridge Nursing And Rehabilitation do on recent health and safety inspections?

Pheasant Ridge Nursing And Rehabilitation had 5 government inspection visits in the last three years, with 47 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Pheasant Ridge Nursing And Rehabilitation?

Submit the Request Information form on this page to connect with Pheasant Ridge Nursing And Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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