Patient Care
400 Capital Blvd Ste 103Own this community? Update your listing · Marketing for operators
Quick Facts
- Medicare quality
- 3.0 of 5 stars
- Medicare certified
- Since 2008
Home Health Compare
Patient Care is a senior living community in Rocky Hill, Connecticut offering Independent Living.
About Patient Care
Patient Care is a home health agency serving clients in Rocky Hill, Connecticut. It has been a Medicare-certified provider of skilled nursing and home health aide visits since 1984.
The agency operates as a proprietary home health provider with a CMS quality star rating of 1.0 out of 5 stars. It offers 24-hour staff availability and emergency call systems to support clients receiving care at home.
Types of Care at Patient Care
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
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Medicare Quality of Care
Patient Care is a Medicare-certified home health agency (certified since 2008). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
- Would definitely recommend the agency88%US 79%
- Rated their overall care 9 or 10 out of 1089%US 85%
- Care was given in a professional way94%US 89%
- The team communicated well84%US 86%
- The team discussed medicines, pain and home safety91%US 82%
12 completed patient surveys, 21% response rate.
Hospital outcomes
- Discharged to the community81%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)11%US 11%Same as
How patients did
- Care started within 2 days of referral93%US 94%
- Patients got better at walking or moving around84%US 83%
- Patients got better at getting in and out of bed93%US 83%
- Patients got better at bathing92%US 86%
- Patients' breathing improved89%US 85%
- Patients got better at taking medications correctly91%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations69%US 61%
Service area
Patient Care reports serving 37 ZIP codes, including Hartford, West Hartford, East Hartford, Manchester, New Britain, Avon, Bloomfield, Bristol, Cheshire, Cromwell and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 077243. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Patient Care offer?
Patient Care offers Home Health and Independent Living.
Where is Patient Care located?
Patient Care is located at 400 Capital Blvd Ste 103 in Rocky Hill, Connecticut.
Does Medicare cover care from Patient Care?
Yes. Patient Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
Do I need a referral to use Patient Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Patient Care?
Submit the Request Information form on this page, or contact Patient Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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