3.3(7 ratings)· Tucson average: 4.2
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Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of this Tucson home health agency are sharply split. Some families describe compassionate nurses and therapists after surgery and hospital stays, while others report rude staff, missed visits, and care that fell short. Medicare rates its patient care quality at 1.5 out of 5 stars, and Google shows 3.3 from 7 ratings.
AI-generated from reviews and community data.
Patient Care Advocates LLC is a home health agency serving Tucson, Arizona offering Home Health. Families rate it 3.3 out of 5 across 7 reviews.
Patient Care Advocates LLC is a Medicare-certified home health agency serving Tucson, AZ and has been Medicare certified since 2014. Services offered in the home include skilled nursing, physical therapy, occupational therapy and medical social services. The agency is privately owned.
Medicare rates the quality of patient care at Patient Care Advocates LLC 1.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
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Help Me Choose3.3overall · 7 ratings combined
3.3★ on Google (7)
Ron Wagner
Sep 2026
We were very impressed with the quick response unlike some of the other companies who never responded.<br>The nurses Sherry and Mindy were both friendly, caring and professional.<br>The Physical Therapist Mark was terrific also and a pleasure to work with.<br>We were very happy and wouldn’t hesitate to use their services again.
Thomas
Mar 2026
I strongly do not recommend this home health company to anyone. My experience with their services was extremely disappointing and frustrating. The front staff, especially Maxine, was consistently rude and disrespectful, making communication difficult right from the start. My skilled nurse, Shelia L., was habitually late and often missed scheduled appointments without any notice or explanation. This lack of reliability made it hard to trust the care I was supposed to receive. Keith, the physical therapist, was unfriendly and showed little motivation to help. Instead of providing the recommended two visits per week, he only showed up once a week over four weeks, which did not meet my care needs. Dena, the occupational therapist, also seemed disengaged and unmotivated during her visits, making the sessions feel ineffective and unhelpful. Overall, the staff did not demonstrate the dedication, professionalism, or effort that patients deserve from a home health provider. I cannot recommend this company to anyone in need of dependable and compassionate care.
Teresa Nechvatal
Jun 2022
Patient Care Advocates provided care to my mother when she was discharged from the skilled nursing facility following hip surgery. The entire staff was wonderful - Linda, the RN was so compassionate and caring with mom; Mark, the PT was thorough and caring with mom when he provided instruction on exercises for her to do; Jayson, the OT provided excellent care as well. I am grateful to the PCA team and would definitely request them again if their services are ever needed in the future.
James Bowen
Sep 2020
I have to say I was appalled at the lack of respect this home health nurse gave my father. We asked that she place her mask on before entering the home and she said she wanted us to see her face and came in and only after sitting close to him then put on her mask! Hello Covid! She was impatient and was rude interrupted him and talked over him when he would attempt to answer her questions. She was combative and after we asked her to stop aggravating him she continued to upset him. She looked at his home for safety took a history of medications and blood pressure and then forced him to sign documents with out letting him read them. When we asked to see the signed documents she got irritated with us wanting to see them. The entire interaction was 45 minutes. This agency is a law firm and patients who are referred to this agency should be aware of this up front. Hopefully this was just a case of a terrible nurse and not a reflection of the services of this company.
Fonda Insley
Aug 2020
PCA has been an actual life saver for my elderly mother, the care givers are top notch, we have used them several times over the past 5 years for everything from PT, OT to round the clock care and they have been excellent! The home health nurse they sent the first time recognized that my mother still had a UTI and should not have been discharged from rehab, she was amazing and followed us through my moms reentry to the hospital and finally her release and home care needs. I would give them 10 stars!
Patient Care Advocates LLC is a Medicare-certified home health agency (certified since 2014). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
1.5 / 5
Medicare star rating
Services offered
What patients say
1.0 / 5 patient survey rating
56 completed patient surveys, 14% response rate.
How patients did
Service area
Patient Care Advocates LLC reports serving 36 ZIP codes, including Tucson, Green Valley, Marana, Rio Rico, Sahuarita, Vail. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 037432. National figures are the average across all certified agencies.
Patient Care Advocates LLC offers Home Health.
Patient Care Advocates LLC has not published its pricing. For context, communities in Tucson that publish rates start around $3,300 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Patient Care Advocates LLC is located at 2223 East Speedway in Tucson, Arizona.
Patient Care Advocates LLC carries a 3.3 out of 5 rating from 7 Google reviews. Reviews of this Tucson home health agency are sharply split. Some families describe compassionate nurses and therapists after surgery and hospital stays, while others report rude staff, missed visits, and care that fell short. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. Patient Care Advocates LLC is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.5 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact Patient Care Advocates LLC directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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