MyLivingChoice

Parkwood Health Care

3301 Stadium Drive

3.2(25 ratings)· Phenix City average: 3.9

Part of Crowne Health Care · all operators · 17 communities · 3.9★ average

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Parkwood Health Care, photo 11 / 2

Quick Facts

Total units
74
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
74
Rehab services
On-site physical, occupational, and speech therapy
Specialty care access
On-site optometry, podiatry, and dentistry services
Payment options
Accepts private insurance, HMOs, and long-term care insurance

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Parkwood as a place where staff, especially a coordinator named Michelle, went out of their way to help with admissions, Medicare paperwork, and ongoing communication about a loved one's care. Reviewers highlight compassionate nursing staff and a sense that residents are treated like family, though the community's overall Google rating is notably lower than the sentiments expressed in individual reviews.

What reviewers praise

  • Staff described as caring, professional, and attentive
  • Family credits Michelle for admissions and Medicare help
  • Nurses kept families informed of medical changes
  • On-site rehabilitation and multiple specialty medical services
  • Residents described as treated like family

What reviewers flag

  • Overall Google rating of 3.2 despite mostly 5-star reviews shown
  • One reviewer noted past rating may reflect prior management, not current care

AI-generated from reviews and community data.

Parkwood Health Care is a senior living community in Phenix City, Alabama offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 25 reviews.

About Parkwood Health Care

Parkwood Health Care Facility is a 74-bed nursing home in Phenix City, Alabama, offering 24-hour nursing care and rehabilitation services. The facility is federally and state-licensed, certified for Medicare and Medicaid, and accepts private pay, most private insurance policies, some HMOs, and supplemental or long-term care insurance.

The facility provides physical, occupational, and speech rehabilitation services for both short-term therapy and longer-term care. Professional services include 24-hour nursing care, physician services, registered dietitians, optometry, podiatry, dentistry, social workers, recreational therapists, and dietary staff. The nursing team consists of RNs, LPNs, and CNAs who receive ongoing in-service educational training.

Parkwood offers both private and semi-private rooms designed to feel like home, with inviting common areas that promote social gatherings and recreation. Daily activities include arts and crafts, social gatherings, movies, and music, with residents also having access to screened patio space and in-room activities.

The facility emphasizes personalized care addressing both physical and emotional needs. A licensed social worker works closely with family members to ensure medical, social, and emotional needs are met, providing individualized attention to residents and their families.

Dining is inspired by Southern homestyle cooking, with a registered dietitian overseeing all menus. The facility prepares well-balanced meals daily while accommodating special dietary requests and sensitive diets. Residents have abundant opportunities to exercise, build relationships, and participate in planned activities throughout each day.

Types of Care at Parkwood Health Care

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber
  • Theater Room

Activities

  • Arts and Crafts
  • Religious Services
  • Social Activities

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Help Me Choose

Reviews of Parkwood Health Care

3.2overall · 25 ratings combined

3.2★ on Google (25)

Jimmie Webster

Sep 2025

via Google ↗ · Report

My mother is currently in Parkwood and what a blessing it has been. They treat her like family! I appreciate Michelle and all the nurses. Mother always has a smile on her face. Thank you Parkwood!

Johnny Johnson

Jul 2025

via Google ↗ · Report

Employees, staff and Management all are committed to Safety and happiness of each and all residents and ready to assist families as needed.

Eva Washington

Apr 2025

via Google ↗ · Report

My mother was in Parkwood from 12/2024-2/9/2025. Everyone was so nice. I couldn’t have asked for any better care for my mother. I truly thanks Michelle for all of her help. They were some great caring people and had my mother best interest at heart and mine!!!

Robin Linkous

Jun 2024

via Google ↗ · Report

Michelle @ Parkwood worked with me every step of the way to get my 40yr son who has a spinal cord injury into the facility. Staff is professional, stellar in engaging with patients, and family members. Most of all my son is completely at Peace residing there! Kudos to everyone at Parkwood!!!

Robin Buschman

Jun 2024

via Google ↗ · Report

Michelle @ Parkwood worked with me every step of the way to get my 40yr son who has a spinal cord injury into the facility. Staff is professional, stellar in engaging with patients, and family members. Most of all my son is completely at Peace residing there! Kudos to everyone at Parkwood!!!

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Government Inspection History

3 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 13, 2026Fire Safety StandardHealth ComplaintHealth Standard8 citations
  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 25, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 5, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 25, 2026

  • Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2026

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 31, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2026

Dec 5, 2019Fire Safety StandardHealth Standard5 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2020

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2020

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2020

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 13, 2020

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 9, 2020

Oct 25, 2018Fire Safety StandardHealth Standard13 citations
  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 7, 2018

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 29, 2018

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2018

  • Honor the resident's right to manage his or her financial affairs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2018

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2018

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2018

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2018

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 29, 2018

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2018

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2018

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2018

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 29, 2018

  • Ensure residents have reasonable access to and privacy in their use of communication methods.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 29, 2018

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Parkwood Health Care offer?

Parkwood Health Care offers Skilled Nursing / Long Term Care.

Where is Parkwood Health Care located?

Parkwood Health Care is located at 3301 Stadium Drive in Phenix City, Alabama.

What do families say about Parkwood Health Care?

Parkwood Health Care carries a 3.2 out of 5 rating from 25 Google reviews. Families describe Parkwood as a place where staff, especially a coordinator named Michelle, went out of their way to help with admissions, Medicare paperwork, and ongoing communication about a loved one's care. Reviewers highlight compassionate nursing staff and a sense that residents are treated like family, though the community's overall Google rating is notably lower than the sentiments expressed in individual reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Parkwood Health Care do on recent health and safety inspections?

Parkwood Health Care had 3 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Parkwood Health Care?

Submit the Request Information form on this page, or contact Parkwood Health Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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