MyLivingChoice

Bridgeway Health & Rehabilitation Center

3900 Lakewood Drive

4.2(133 ratings)· Phenix City average: 3.9

Bridgeway Health & Rehabilitation Center, photo 11 / 5

Quick Facts

Total units
86
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
86
Technology
Uses AI and VR therapy tools in treatment
Services
Offers outpatient therapy in addition to inpatient care

What Families Think

Families and visitors frequently praise the emotional warmth of special events like the resident prom, and several reviewers highlight strong care from specific nurses and CNAs during rehab stays. However, at least one detailed review describes rude, disrespectful aides and raises concerns about management and staff accountability.

The Good

  • Staff creates memorable, emotional events for residents
  • Reviewers praise attentive rehab care after surgery
  • Nurses and CNAs described as making patients feel like family
  • Good communication with families about care plans

The Bad

  • One detailed report of rude, disrespectful aides
  • Concerns raised about inconsistent staff quality and management

AI-generated from reviews and community data.

Bridgeway Health & Rehabilitation Center is a senior living community in Phenix City, Alabama offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.2 out of 5 across 133 reviews.

About Bridgeway Health & Rehabilitation Center

Bridgeway Health and Rehabilitation Center is a skilled nursing and rehabilitation facility in Phenix City, Alabama, offering skilled nursing, long-term care, short-term rehabilitation, and outpatient therapy services.

The center provides comprehensive therapy and care programs customized to meet each resident's unique needs. Skilled therapists offer state-of-the-art care programs for treating various post-acute challenges, and the team of skilled clinicians and caregivers delivers high-quality skilled nursing services to patients and residents with a variety of clinical needs.

The facility features advanced technology in resident care, including AI and VR therapy options as part of its personalized care offerings. Residents benefit from a variety of inviting amenities designed to create a welcoming, homelike atmosphere throughout the center.

Types of Care at Bridgeway Health & Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Birthday / Holiday Parties
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Bridgeway Health & Rehabilitation Center

4.2overall · 133 ratings combined

4.2★ on Google (133)

Cathy Porter

May 2026

via Google

Bridgeway Health & Rehabilitation Center: The 2026 Residents Prom at Bridgeway Health and Rehabilitation Center was one of the most beautiful and emotional events I have ever witnessed. The staff’s compassion, dedication, and genuine love for the residents were so powerful that it brought tears of joy to my eyes.Seeing the residents dressed in their elegant gowns, lovely dresses, and sharp suits was truly moving. They looked confident, youthful, and radiant — and the happiness on their faces was unforgettable. Their smiles told the story of a night where they felt honored, celebrated, and deeply cared for.The cafeteria was transformed breathtaking black‑and‑elegant prom setting, complete with warm lighting, thoughtful décor, and music that touched the soul. Families gathered with pride and love, and the entire atmosphere was filled with unity, joy, and heartfelt emotion.I want to express my deepest appreciation to the Bridgeway staff. Your hard work, creativity, and sincere compassion created a night that meant more than words can express. You didn’t just host an event - you created a moment of pure joy, dignity, and love that residents and families will cherish forever.Bridgeway’s staff embodies excellence, heart, and true dedication to resident care. A remarkable team and an unforgettable night.I want to extend my sincere appreciation to the entire Bridgeway staff for their hard work, creativity, and attention to detail. Their efforts provided the residents and their families with a memorable, meaningful experience that will be cherished for years to come.

Susan

May 2026

via Google

Bridgeway’s Prom event was wonderful!!! The residents looked amazing, the decorations were beautiful, and the entire evening was full of smiles, laughter, and dancing. Huge shout out to the director and her team for putting together such a special event. Every detail was thoughtfully planned, and it was clear how much time and effort went into making the night memorable for the residents and families. You could see how much the entire team cares about those residents like they truly are family.

Gloria Thomas

May 2026

via Google

Thanks for everything! Everyone has helped me to get better, I want to thank the small people all the way to the big people. I thank God I came here to get great care. Love you all I will be back to visit soon!

Anonymous & Concerned

Mar 2026

via Google

I had to give a 1 in order to write a review. The reviews on here do not match the service - don’t be fooled! The reviews are why I chose Arabella for my relative. The aides are rude and disrespectful just because you ask them to “do their job”.. They talk down to the patients not knowing the circumstances that brought them there. Especially, those old ones that should be in “retired” mode. If you don’t like your job…quit! The only positive encounters were the nurse and the front door greeter that looked like sisters and these three aides only: Janet, Shaun and Trellini (sp). Yes, only three that showed they truly cared for their patients. Other than that, if the new management is looking to be successful, cleaning house will solve the problem.

Antonio Hooper

Jan 2026

via Google

Thanks Arabella for such a great team! You welcomed my dad like family when he came for rehab after his hip surgery. You have a great team of Nurses and CNAs that take pride in making everyone feel like family, you guys not only catered to my dad needs but ours as well, keeping us updated on his plan of care made us feel so comfortable leaving him as if he was at home. Thanks for all you do! Ms Sims, Went over and above her duties to ensure that dad was well taken care of each day we visited him. Thank you again Arabella

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Government Inspection History

3 inspection visits in the last three years, 12 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 9, 2020Fire Safety StandardHealth Standard5 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2020

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2020

  • Have horizontal exits used in accordance with safety requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2020

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2020

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2020

Nov 29, 2018Fire Safety StandardHealth Standard3 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2018

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2018

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2018

Oct 19, 2017Fire Safety StandardHealth Standard4 citations
  • Have a program that investigates, controls and keeps infection from spreading.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 10, 2017

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 27, 2017

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2017

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2017

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Bridgeway Health & Rehabilitation Center offer?

Bridgeway Health & Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Bridgeway Health & Rehabilitation Center located?

Bridgeway Health & Rehabilitation Center is located at 3900 Lakewood Drive in Phenix City, Alabama.

What do families say about Bridgeway Health & Rehabilitation Center?

Families and visitors frequently praise the emotional warmth of special events like the resident prom, and several reviewers highlight strong care from specific nurses and CNAs during rehab stays. However, at least one detailed review describes rude, disrespectful aides and raises concerns about management and staff accountability.

How did Bridgeway Health & Rehabilitation Center do on recent health and safety inspections?

Bridgeway Health & Rehabilitation Center had 3 government inspection visits in the last three years, with 12 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Bridgeway Health & Rehabilitation Center?

Submit the Request Information form on this page to connect with Bridgeway Health & Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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