MyLivingChoice

Parkway by Buckner

1321 Park Bayou Dr

4.3(65 ratings)· Houston average: 4.2

Parkway by Buckner — photo 11 / 5

Quick Facts

Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
42
Faith-based programming
On-site chaplain and regular Bible studies offered
Therapy services
In-house physical, occupational, and rehab therapy
Recreational amenity
Two swimming pools available to residents

What Families Think

Reviews of Parkway by Buckner are sharply divided: many families praise the independent living and rehab/therapy experience, citing warm staff, good food, and successful recoveries, while a notable cluster of reviewers report serious care lapses in the skilled nursing unit, including slow response times, rough handling, and hygiene neglect. The community operates as a faith-based, multi-level campus with independent living, assisted living, memory care, and skilled nursing under one roof.

The Good

  • Physical and occupational therapy staff often praised
  • Many reviewers highlight good, plentiful food
  • Staff frequently described as caring and compassionate
  • Several stories of successful rehab and recovery
  • On-site chaplain and faith-based programming

The Bad

  • Multiple reports of slow call-button response, especially nights/weekends
  • Several reviewers describe rough or negligent handling by nursing staff
  • Reports of hygiene neglect leading to sores or ulcers
  • One report of poor communication and follow-through from management

AI-generated from reviews and community data.

About Parkway by Buckner

Parkway Place is a senior living community in Houston, Texas, operated as part of Buckner Retirement Services. It has offered residents senior living experiences and care for decades, aiming to provide a vibrant and supportive environment for older adults.

The community offers a range of retirement lifestyle programs and services designed to be tailored to residents' needs, activity levels, and interests. These include dining services, day trips, fitness programs, and Bible studies, along with planned social activities, outings, and movie nights. Wellness programs are also available to help residents stay healthy and active.

Parkway Place emphasizes a team of staff members described as passionate and caring, working to support residents' happiness and safety on a daily basis. The community places value on treating residents and staff as part of a family, striving to build trust through consistent, attentive service.

Guiding principles at Parkway Place include fostering meaningful relationships and a strong sense of belonging among residents, supporting resident autonomy and freedom of choice, and empowering residents to live fulfilling lives guided by their own passions and aspirations. The community also prioritizes comprehensive safety measures and aims to provide compassionate, dedicated care to enhance residents' well-being and quality of life.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.3overall · 65 ratings combined

4.3★ on Google (65)

Megyn Blanchard

Jan 2026

via Google

This is one of the loveliest SNF our mother has ever been in. The staff all cares and the facility is clean and inviting. The physical therapy team is amazing and cares about progress. The social worker Dami is a gem to work with. They also assisted in long term solutions for our mother

Dave O

Dec 2025

via Google

Updated comments: Mom moved in in October 2025 and has been there 2 months. She loves it. The staff has been great. The residents are very friendly and welcoming. The food is more than adequate - it's not gourmet, but perfectly fine. It's more ladies than men (80/20?). Many residents have care takers ranging from full time, to as needed. This review is for the independent living at Parkway - I was worried about moving Mom to independent living from her long-term home but the people are Parkway have been AMAZING. We have worked with Renee and she has made our transition very easy. She lined up a "staycation" so mom could really see what life was like at Parkway. The grounds are very clean and well maintained, the staff is very friendly, residents are warm. Plenty of activities. We also visited Eagles Trace which was also nice, but Parkway seemed smaller and more quaint.

Jana Whitfield

Dec 2025

via Google

This experience in the skilled nursing unit has been a horrible experience for my husband. He currently has an assisted living location in katy. However, he had to stay in skilled nursing when released from the hospital due to administration of IV antibiotics. Parkway place decided to stop the antibiotics 2 weeks early. He was prescribed the iv every 4 hours. His physician was on the phone with Parkway Place immediately after advisement of their lack of attention. The director of nursing, Rosemary, never seems to be at the facility and seems challenged with the direction of care with the patients. This morning I arrived at the facility at 10:45 am. My husband had called for assistance from a caregiver at 8:15 am since he had defecated in the adult diaper. It had been 2 1/2 hours he had been left in that condition. On Tuesday of this week I arrived and my husband had been left in his wheelchair for 2 hours. He has had back and hip surgery in the past month and cannot move unassisted-he was not supposed to be left in the wheelchair for more than one hour. I found his caretaker, Angie, and I asked if she would assist me in moving him back to his bed as he was in pain and she said she was busy. I advised her he had his call button on for over an hour and I was afraid to try to move him by myself as he could fall-she walked away and said "oh well". I reported all these issues to Rosemary and nothing. Apparently after today Rosemary said Angie would no longer be my husband's caretaker. I guess now he will have no one-also, they let the urine bottle fill up and told him they would not fill his water because he urinated too much. He had been told the day before he was slightly dehydrated. This facility should be reported. Update as of 12/24/25-my husband's doctor had sent orders to have his pic line removed on 12/16/25-it was not removed until I called and had a very intense conversation-that was on 12/22/25! Six days that he had to wait. Rosemary, director of nursing should be removed from her position-ignorant, rude, inept, incompetent and she threatened me with parkway place attorneys-i would have enjoyed speaking with the attorneys-i am considering contacting coalition for the elderly, tv news station, and the texas department of health. I am not one of the paid posters

I G

Nov 2025

via Google

DO NOT GO FOR SKILLED NURSING! Don't be fooled by a nice appearance. Very poor care, nights and weekends are bad. Calls can take multiple hours to get attention. Calls to nursing director were in broken english from a totally unqualified and ignorant woman. We would have to call the front desk on behalf of the patient to get any attention. Our patient was rushed to the hospital with severe rectal ulcers that burst from lack of hygiene and care. Food was terrible, cold, and requests ignored. Only got PT a few days a week (in place of daily) and refusal to get patient out of bed. AWFUL. A few of the staff are OK. It's evil to claim this place is faith based.

Barbara Boghetich

Oct 2025

via Google

When I was moving in. A couple of fellows saw us and came and helped us. Turned out HE WAS TH CHEFF and one of his staff. How's that for a welcome? Everyone here is eager to help others and we all pray at meals. You can feel the prince of the Spirit here.

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Frequently Asked Questions

What types of care does Parkway by Buckner offer?

Parkway by Buckner offers Skilled Nursing / Long Term Care.

Where is Parkway by Buckner located?

Parkway by Buckner is located at 1321 Park Bayou Dr in Houston, Texas.

What do families say about Parkway by Buckner?

Reviews of Parkway by Buckner are sharply divided: many families praise the independent living and rehab/therapy experience, citing warm staff, good food, and successful recoveries, while a notable cluster of reviewers report serious care lapses in the skilled nursing unit, including slow response times, rough handling, and hygiene neglect. The community operates as a faith-based, multi-level campus with independent living, assisted living, memory care, and skilled nursing under one roof.

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