1 / 5CMS Care Compare
Reviews of Parkway by Buckner are sharply divided: many families praise the independent living and rehab/therapy experience, citing warm staff, good food, and successful recoveries, while a notable cluster of reviewers report serious care lapses in the skilled nursing unit, including slow response times, rough handling, and hygiene neglect. The community operates as a faith-based, multi-level campus with independent living, assisted living, memory care, and skilled nursing under one roof.
AI-generated from reviews and community data.
Parkway by Buckner is a senior living community in Houston, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 65 reviews.
Parkway Place is a senior living community in Houston, Texas, operated as part of Buckner Retirement Services. It has offered residents senior living experiences and care for decades, aiming to provide a vibrant and supportive environment for older adults.
The community offers a range of retirement lifestyle programs and services designed to be tailored to residents' needs, activity levels, and interests. These include dining services, day trips, fitness programs, and Bible studies, along with planned social activities, outings, and movie nights. Wellness programs are also available to help residents stay healthy and active.
Parkway Place emphasizes a team of staff members described as passionate and caring, working to support residents' happiness and safety on a daily basis. The community places value on treating residents and staff as part of a family, striving to build trust through consistent, attentive service.
Guiding principles at Parkway Place include fostering meaningful relationships and a strong sense of belonging among residents, supporting resident autonomy and freedom of choice, and empowering residents to live fulfilling lives guided by their own passions and aspirations. The community also prioritizes comprehensive safety measures and aims to provide compassionate, dedicated care to enhance residents' well-being and quality of life.
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Help Me Choose4.3overall · 65 ratings combined
4.3★ on Google (65)
Megyn Blanchard
Jan 2026
This is one of the loveliest SNF our mother has ever been in. The staff all cares and the facility is clean and inviting. The physical therapy team is amazing and cares about progress. The social worker Dami is a gem to work with. They also assisted in long term solutions for our mother
Dave O
Dec 2025
Updated comments: Mom moved in in October 2025 and has been there 2 months. She loves it. The staff has been great. The residents are very friendly and welcoming. The food is more than adequate - it's not gourmet, but perfectly fine. It's more ladies than men (80/20?). Many residents have care takers ranging from full time, to as needed. This review is for the independent living at Parkway - I was worried about moving Mom to independent living from her long-term home but the people are Parkway have been AMAZING. We have worked with Renee and she has made our transition very easy. She lined up a "staycation" so mom could really see what life was like at Parkway. The grounds are very clean and well maintained, the staff is very friendly, residents are warm. Plenty of activities. We also visited Eagles Trace which was also nice, but Parkway seemed smaller and more quaint.
Jana Whitfield
Dec 2025
This experience in the skilled nursing unit has been a horrible experience for my husband. He currently has an assisted living location in katy. However, he had to stay in skilled nursing when released from the hospital due to administration of IV antibiotics. Parkway place decided to stop the antibiotics 2 weeks early. He was prescribed the iv every 4 hours. His physician was on the phone with Parkway Place immediately after advisement of their lack of attention. The director of nursing, Rosemary, never seems to be at the facility and seems challenged with the direction of care with the patients. This morning I arrived at the facility at 10:45 am. My husband had called for assistance from a caregiver at 8:15 am since he had defecated in the adult diaper. It had been 2 1/2 hours he had been left in that condition. On Tuesday of this week I arrived and my husband had been left in his wheelchair for 2 hours. He has had back and hip surgery in the past month and cannot move unassisted-he was not supposed to be left in the wheelchair for more than one hour. I found his caretaker, Angie, and I asked if she would assist me in moving him back to his bed as he was in pain and she said she was busy. I advised her he had his call button on for over an hour and I was afraid to try to move him by myself as he could fall-she walked away and said "oh well". I reported all these issues to Rosemary and nothing. Apparently after today Rosemary said Angie would no longer be my husband's caretaker. I guess now he will have no one-also, they let the urine bottle fill up and told him they would not fill his water because he urinated too much. He had been told the day before he was slightly dehydrated. This facility should be reported. Update as of 12/24/25-my husband's doctor had sent orders to have his pic line removed on 12/16/25-it was not removed until I called and had a very intense conversation-that was on 12/22/25! Six days that he had to wait. Rosemary, director of nursing should be removed from her position-ignorant, rude, inept, incompetent and she threatened me with parkway place attorneys-i would have enjoyed speaking with the attorneys-i am considering contacting coalition for the elderly, tv news station, and the texas department of health. I am not one of the paid posters
I G
Nov 2025
DO NOT GO FOR SKILLED NURSING! Don't be fooled by a nice appearance. Very poor care, nights and weekends are bad. Calls can take multiple hours to get attention. Calls to nursing director were in broken english from a totally unqualified and ignorant woman. We would have to call the front desk on behalf of the patient to get any attention. Our patient was rushed to the hospital with severe rectal ulcers that burst from lack of hygiene and care. Food was terrible, cold, and requests ignored. Only got PT a few days a week (in place of daily) and refusal to get patient out of bed. AWFUL. A few of the staff are OK. It's evil to claim this place is faith based.
Barbara Boghetich
Oct 2025
When I was moving in. A couple of fellows saw us and came and helped us. Turned out HE WAS TH CHEFF and one of his staff. How's that for a welcome? Everyone here is eager to help others and we all pray at meals. You can feel the prince of the Spirit here.
6 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Oct 8, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 8, 2024
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 8, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 3, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2024
Dispose of garbage and refuse properly.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 15, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Parkway by Buckner offers Skilled Nursing / Long Term Care.
Parkway by Buckner has not published its pricing. For context, communities in Houston that publish rates start around $4,000 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Parkway by Buckner is located at 1321 Park Bayou Dr in Houston, Texas.
Reviews of Parkway by Buckner are sharply divided: many families praise the independent living and rehab/therapy experience, citing warm staff, good food, and successful recoveries, while a notable cluster of reviewers report serious care lapses in the skilled nursing unit, including slow response times, rough handling, and hygiene neglect. The community operates as a faith-based, multi-level campus with independent living, assisted living, memory care, and skilled nursing under one roof.
Parkway by Buckner had 6 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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