3.8(133 ratings)· Winter Park average: 4.4
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Parkview Rehabilitation Center at Winter Park are sharply mixed: several families describe serious safety and cleanliness problems, including overcrowded rooms and missing safety equipment, while a few reviewers note individual staff members who were caring and attentive. One report describes a resident's death from septic shock after alleged neglect, raising significant concerns about care quality.
AI-generated from reviews and community data.
Parkview Rehabilitation Center At Winter Park is a senior living community in Winter Park, Florida offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Private Bathroom and Wheelchair Accessible. Families rate it 3.8 out of 5 across 133 reviews.
Parkview Rehabilitation Center At Winter Park is a skilled nursing and long-term care community in Winter Park, Florida, licensed for up to 138 residents. It is Medicare and Medicaid certified and holds a five-star overall rating from CMS. The community offers 24-hour staff, medication management, on-site nursing, emergency call systems, private bathrooms, and wheelchair accessibility.
Reviews of the facility are mixed. Reviewers consistently raise concerns about overcrowding, with some noting that rooms designed for two patients hold three, and about responsiveness to patient requests, including basic needs like assistance with toileting and obtaining water. Cleanliness is also a point of disagreement among reviewers. One reviewer wrote that staff "are great when they can get to the patient," while others describe the facility as dirty. Some families reported dissatisfaction with the quality and pace of skilled nursing care and rehabilitation services during their stays.
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Help Me Choose3.8overall · 133 ratings combined
3.8★ on Google (133)
Cindi Norris
Apr 2026
My son was there 5 minutes and I wanted him out of there!!! It was dirty and crowded and depressing. They stuck him in a room for2 patients and he was the third. No bed rails, no safety measures at all IT WAS A DUMP!! Even if I hated my family, I wouldn’t leave them here. I feel sorry for the people who are there. The food was uneatable.
Tiffany
Apr 2026
I would not recommend this facility based on our experience. My family member was transferred here, and within 15 minutes of arriving, it was clear this was not an appropriate or safe environment for his condition. The facility was dirty, overcrowded, and nothing like the staged photos shown online. My family member is bedridden due to a disability and in the end stages of cancer, yet there were no bed rails or bed alarm in place to ensure his safety. After expressing our concerns and requesting a transfer through VITAS, we were met with an extremely rude response from the Director, who abruptly stated he was discharged. He was only there for about 6 hours, and during that time, he was not changed once, which is unacceptable. While one of the nurses we encountered was kind and professional, she also acknowledged that the facility is not equipped to handle patients with needs as complex as his. Overall, this was a very upsetting and concerning experience during an already difficult time for our family. I strongly urge others to carefully consider their options before placing a loved one here.
Toni Quaglia
Feb 2026
The staff are great when they can get to the patient. It is over crowded with 3 in a room when 2 is plenty, given the space! Patients linger in the halls mostly in wheelchairs, asking anyone who walks by for assistance, mostly to go to the bathroom. I do want to stress again how some of the staff were really wonderful!
salaman lisa
Jan 2026
The girl in admissios was so polite and sweet. She showed me the facility and its clean and nice. Urs so bright in ther, hopefully my father can come soon.
Heather Mathews
Nov 2025
This was supposed to be skilled nursing and rehab. My aunt received neither. In fact she ended up with uti because they left her in wet bedding for hours. I had to constantly track people down. Overnight She would ask for water and have to wait hours. They did not give her therapy for 4 days and never encouraged her to use any breathing spirameters. She was older with broken hip so it was imperative to not let her sit in bed. The bed had no rails for her to pull herself up with so she had trouble moving herself. Long and short, she died of septic shock, in just over 1 week if being in here. I know these places are over worked and under staffed, but I think not even addressing a simply care plan or basic items to assist someone is a problem. Not letting family be there past a certain time is also a problem. She complained they told her NOT to use her call bell. She was scared as she had livef 90 years and this was her first time in the hospital, ever. I know these are all the same, but I want someone to know when picking out for your loved one, if therapy is the object DO NOT pick this as your first option.
5 inspection visits in the last three years, 17 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 8, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 28, 2023
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2023
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2023
Assure that each resident’s assessment is updated at least once every 3 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2021
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Parkview Rehabilitation Center At Winter Park offers Skilled Nursing / Long Term Care.
Parkview Rehabilitation Center At Winter Park is located at 2075 Loch Lomond Drive in Winter Park, Florida.
Parkview Rehabilitation Center At Winter Park carries a 3.8 out of 5 rating from 133 Google reviews. Reviews for Parkview Rehabilitation Center at Winter Park are sharply mixed: several families describe serious safety and cleanliness problems, including overcrowded rooms and missing safety equipment, while a few reviewers note individual staff members who were caring and attentive. One report describes a resident's death from septic shock after alleged neglect, raising significant concerns about care quality. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Parkview Rehabilitation Center At Winter Park had 5 government inspection visits in the last three years, with 17 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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