Vickie Russell-Gonzales
Oct 2025
Everyone is wonderful, and they have made my mom feel comfortable, and welcome in her new space. She is happy and enjoys everyone she interacts with every day.
1 / 6Quick Facts
- End-of-life care
- Hospice care permitted to continue on-site
- Campus layout
- Multiple separate ranch-style houses on-site
What Families Think
Families largely describe Park Place as a warm, family-like community where staff build close relationships with residents and even accompany them through hospice care. However, several more recent reviews report a serious decline in care quality, staffing levels, and food after the pandemic, alongside complaints about management's attitude toward both staff and families.
The Good
- Warm, family-like relationships with staff
- Wide range of activities: outings, cooking, bingo, music
- Staff supported family through hospice and end-of-life care
- Pets such as small dogs welcomed
- Clean, ranch-style home setting praised by many
The Bad
- Multiple reviewers report care quality declined sharply after COVID
- Several reports of understaffing and low-quality, prepackaged food
- Some reports of neglect, including soiled clothing left unchanged
- Multiple complaints about rude or dismissive management
AI-generated from reviews and community data.
Park Place Assisted Living is a senior living community in Reno, Nevada offering Assisted Living and Independent Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.0 out of 5 across 29 reviews.
About Park Place Assisted Living
Park Place Assisted Living is an assisted living and independent living community in Reno, Nevada. The facility operates as a residential campus with multiple homes designed to serve older adults, including those with memory care needs.
Family experiences at Park Place are notably mixed, reflecting significant operational shifts over time. During stable periods, families describe warm, family-oriented care with active engagement, one family highlighted "trick or treating through all the houses" at community events, and consistent praise for attentive staff, cleanliness, and a homey atmosphere. However, multiple families note that conditions deteriorated during and after COVID-19, citing understaffing, reduced meal quality (including prepackaged lunches), misplaced belongings, and concerns about staff hiring practices. A few recent reviews suggest improvement under new management, with families reporting caring staff and residents feeling "loved and safe." Food quality remains disputed; while some families found meals wonderful, others described inedible offerings.
The facility carries a 4 out of 5 Google rating across 29 reviews, with strong five-star ratings offset by several one-star accounts describing management tensions and quality-of-care lapses. Families considering Park Place may want to inquire about current staffing levels and recent changes in leadership or operations, as the community appears to be in transition.
Types of Care at Park Place Assisted Living
Assisted LivingIndependent Living
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
Activities
- Birthday / Holiday Parties
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Park Place Assisted Living
4overall · 29 ratings combined
4★ on Google (29)
Amy
Sep 2025
Beautiful grounds and staff are great!
PMA Housing
Jul 2025
I will say it has taken quite a toll to write this. The past couple of times I have been there to try to take a tour. I have witnessed management speak down upon their workers for those who can rarely respect their workers. It would hard to believe they can respect any resident. I have watched women come out with tears and men walk out with discouraged faces. I’ve even overheard a blonde young woman. Tell those she can speak to whomever the way she would like because of her position it is quite sad to have such a beautiful place yet such disgusting behavior for management I heard once this was an amazing place. Shame on those who work in management and who cannot respect those who work underneath them.<br>Taking a step back this is a beautiful place. I will say, but I would highly recommend an overview look just because they have a warm hand to shake, and a smile doesn’t mean they are the best. I hope this will change soon considering the mini residence who already reside.
Juliet Espinoza
May 2025
This place is awesome! It's clean and very tidy. Looking forward to my Dad moving in .
Deborah Kohler
Jul 2024
My Mom loves living at Park Place. It makes her happy. She has a group of friends there. If I ever have a problem, the Administration handles it quickly.
Frequently Asked Questions
What types of care does Park Place Assisted Living offer?
Park Place Assisted Living offers Assisted Living and Independent Living.
Where is Park Place Assisted Living located?
Park Place Assisted Living is located at 2305 Ives Ct in Reno, Nevada.
What do families say about Park Place Assisted Living?
Families largely describe Park Place as a warm, family-like community where staff build close relationships with residents and even accompany them through hospice care. However, several more recent reviews report a serious decline in care quality, staffing levels, and food after the pandemic, alongside complaints about management's attitude toward both staff and families.
How can families visit Park Place Assisted Living?
Submit the Request Information form on this page to connect with Park Place Assisted Living and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Park Place Assisted Living? Claim this listing to update photos, pricing, and details. It's free.
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