Ian Hawke
Jul 2026
i tried to get my mother in here, and the staff rejected her
1 / 4Quick Facts
- Total units
- 40
- Licensed capacity
- 40 residents
- Ownership
- Nonprofit-run retirement community
- Campus size
- 25-acre campus with RV lot option
- Staffing
- Staff on-site 24/7 for personal care
- Guest accommodations
- On-site lodge for visiting family guests
California CDSS
What Families Think
Families and former residents describe Park of the Palms as a warm, close-knit nonprofit community where staff are consistently described as friendly, patient, and attentive. Reviewers highlight a quiet, well-run facility with strong nursing and caregiving support, though a couple of reports raise concerns about vetting of outside contractors and one difficult admissions experience.
The Good
- Staff repeatedly called friendly, warm, and compassionate
- Nursing staff described as closely connected to residents
- Quiet, well-run facility with attentive caregiving team
- Housekeeping and cleanliness praised by reviewers
- Sense of close-knit, welcoming community atmosphere
The Bad
- One report raised safety concerns about vetting of lawn care staff
- One report of a family being turned away during admissions
- Facility described by one reviewer as dated
AI-generated from reviews and community data.
Park of the Palms is a senior living community in Keystone Heights, Florida offering Assisted Living and Independent Living. Amenities include Guest Meals, Outdoor Patio and Fitness Center. Families rate it 4.1 out of 5 across 24 reviews.
About Park of the Palms
Park of the Palms is a nonprofit retirement community offering independent living and assisted living in Keystone Heights, Florida, situated on a 25-acre campus. The community also provides RV lot availability for residents seeking that lifestyle option.
Independent living apartments feature spacious floor plans with fully equipped kitchens and private screened-in porches or sunrooms. Residents have access to fitness classes, art classes, and social events throughout the community.
The assisted living facility serves residents who need extra help with daily activities. Staff are on-site 24/7 to provide assistance with bathing, dressing, medication management, and other personal care needs.
The Gilbert Lodge, an updated event space within the community, offers guest lodging for residents' visitors and serves as a venue for resident events and celebrations. The hospitality suite accommodates up to 50 people and includes a fully equipped kitchen, bathroom, and ample parking.
The community is situated in a landscaped setting within reach of local amenities, designed to balance peaceful retirement living with access to nearby civilization. Park of the Palms operates as a close-knit community emphasizing resident feedback and continuous improvement of services and facilities.
Types of Care at Park of the Palms
Assisted LivingIndependent Living
Amenities
Room Amenities
- Emergency Call System
- Multiple Floor Plans
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Guest Meals
Community Amenities
- 24-Hour Staff
- Fitness Center
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
Activities
- Arts and Crafts
- Birthday / Holiday Parties
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Park of the Palms
4.1overall · 24 ratings combined
4.1★ on Google (24)
Helen Griffis
Apr 2026
I have serious concerns about the vetting processes of this business in regards to their lawn care services. There's some specific concerts about the staff of the lawn care at this location especially those working with the elderly and vulnerable.<br>I don't feel this is safe due to an oversite and the history of certain personnel. Management should be more transparent in regards to their hiring standards and safety protocols.. I strongly urge Families to look elsewhere until vetting issues are addressed.
Steve Fox
Feb 2026
Very nice
Melanie Carter
Dec 2025
Back in the early 1990s my grandmother and grandfather moved from Dayton Tennessee to 232 shilah ave located in the Park of the Palms community and my older brother and I would stay with my grandparents for whole summers it seemed , walking everywhere: to the pool to swim everyday ( before it stormed of course!! lol) to the shuffleboard courts, sometimes we would play foosball upstairs above the dining hall or sit in the gazebo overlooking the lake. We even across the main street to the grocery store - an Albertsons I believe and the Eckerd drug store to buy candy and Teen Bop magazines..wow what great memories I have from those years and would love to go visit the area again someday if for no other reason but to feel closer to Pop Pop and Cha Cha (what we called them:)and my brother Jeff who have all since gone on to be with the Lord. Nothing but great things to say about this community and the small town of Keystone Heights.
Debbie Crist
Aug 2021
This is the quietest and most well run facility I have ever been in. The nursing staff is so connected to the residents. The caregivers and activities staff are incredible and so patient and kind. The housekeeping is right on target.<br>The facility is dated but very well kept.
Frequently Asked Questions
What types of care does Park of the Palms offer?
Park of the Palms offers Assisted Living and Independent Living.
Where is Park of the Palms located?
Park of the Palms is located at 231 Maranatha Rd in Keystone Heights, Florida.
What do families say about Park of the Palms?
Families and former residents describe Park of the Palms as a warm, close-knit nonprofit community where staff are consistently described as friendly, patient, and attentive. Reviewers highlight a quiet, well-run facility with strong nursing and caregiving support, though a couple of reports raise concerns about vetting of outside contractors and one difficult admissions experience.
How can families visit Park of the Palms?
Submit the Request Information form on this page to connect with Park of the Palms and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Park of the Palms? Claim this listing to update photos, pricing, and details. It's free.
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