David Hall
Jun 2026
Some cnas don’t get enough respect and credibility for they do ty Shae for listening to all my concerns!! Thanks to all of you Wanda and. Matt and Juanita and Cece you guys are excellent!! Team
1 / 5Quick Facts
- Total units
- 138
- Medicare rating
- 2 of 5
- Ownership
- Government, Hospital district
- Certified beds
- 138
- Inspections
- View history (19 citations)
- Medical oversight
- 24-hour nursing care directed by in-house physicians
- Room options
- Private and semi-private rooms available
CMS Care Compare
What Families Think
Most reviewers describe Park Manor of McKinney as a caring, well-run nursing home, frequently naming specific staff members for their compassion and responsiveness. However, one detailed report describes serious neglect, unsanitary conditions, and an alleged physical altercation with administration, standing in sharp contrast to the otherwise strong ratings.
The Good
- Staff repeatedly praised by name for compassion
- Families feel informed and welcomed during visits
- Facility described as clean and well-organized
- Leadership responsive to concerns, per multiple reviewers
- Rehabilitation care tailored to individual resident needs
The Bad
- One report of six weeks without an important medication
- One account of residents left in soiled linens for hours
- One allegation of missed meals due to unanswered call trays
- One report of physical altercation with facility administration
AI-generated from reviews and community data.
Park Manor of Mckinney is a senior living community in Mckinney, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 296 reviews.
About Park Manor of Mckinney
Park Manor of McKinney is a nursing home offering short-term rehabilitation and long-term care in McKinney, Texas. The facility provides 24-hour nursing care under the direction of in-house physicians and is equipped with advanced technologies and specialized resources to care for high-acuity patients, as well as those with multiple illnesses, injuries, pulmonary conditions, or rehabilitative issues.
The community offers both short and long-term rehabilitation services tailored to individual needs, combining therapeutic approaches with hands-on care. Staff work with residents, families, and healthcare providers to create comprehensive care and treatment plans designed to help residents return to their fullest potential.
Park Manor McKinney features a wide variety of resident activities with a monthly calendar packed with options throughout the day to help residents stay active. Private and semi-private rooms are available.
Types of Care at Park Manor of Mckinney
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Park Manor of Mckinney
4.6overall · 296 ratings combined
4.6★ on Google (296)
Mandy Eisenhower
May 2026
I want to recognize the outstanding care and professionalism at this nursing home. The facility is consistently clean, well-organized, and feels thoughtfully managed. The staff are respectful, attentive, and demonstrate genuine compassion toward residents. It’s clear that patient care is a real priority here, not just a formality. A special shoutout to Kenya, the ADON, whose leadership truly stands out. She is approachable, professional, and clearly sets a high standard for care within the facility. You can see her impact reflected in how smoothly things run and how respectfully residents are treated. She brings both structure and compassion to her role in a way that makes a noticeable difference. Communication with staff and leadership is also strong, and concerns are addressed in a timely and respectful manner. Overall, this is a facility that feels safe, well-managed, and genuinely caring. I would confidently recommend it to families looking for quality long-term care
Jacob
May 2026
Had a wonderful time at Park Manor. The staff and leadership are respectful and responsive to me. Could not recommend any higher!
Austin Chapman
May 2026
Excellent facility! The quality of care, bedside manner, and attentiveness are truly superb. I’ve had consistently positive interactions with the entire team, including the facility administrator, Will Sherman, who took the time to get to know my family and made us feel genuinely welcomed and cared for. I couldn’t recommend this team more highly.
Miss Shay
May 2026
This place is not fit for an animal!!! I don’t understand how they have 4.7 rating. There is no ac/heat or ventilation in the rooms n 300 hall. The nurses are absent but there physically. My family member went six weeks without an important medication. Resident sit in urinalysis and feces for hours. You can never find a staff member they all hide out. Room trays are most of the time missed so residents go without eating. 300 hall always wreak of urine and feces. DO NOT SEND YOUR LOVED ONE HERE!! I was assaulted by the administrators will Sherman upon retrieving my loved ones belonging. I was pushed and he toiled my phone so that I couldn’t call the police. He was assisted by his staff to take my phone to prevent me from calling the police after the assault. The assault occurred as retaliation because I reported the facility to the state.
Government Inspection History
4 inspection visits in the last three years, 19 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jun 10, 2025Fire Safety StandardHealth Standard1 citation
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 10, 2025
Mar 19, 2025Health Complaint1 citation
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 18, 2025
Apr 25, 2024Fire Safety StandardHealth ComplaintHealth Standard13 citations
Provide and implement an infection prevention and control program.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected May 21, 2024
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Severity K of L: immediate jeopardy, patternCorrected May 21, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 21, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2024
Mar 16, 2023Fire Safety StandardHealth Standard4 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 19, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 19, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 19, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 19, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Park Manor of Mckinney offer?
Park Manor of Mckinney offers Skilled Nursing / Long Term Care.
Where is Park Manor of Mckinney located?
Park Manor of Mckinney is located at 1801 Pearson Ave in Mckinney, Texas.
What do families say about Park Manor of Mckinney?
Most reviewers describe Park Manor of McKinney as a caring, well-run nursing home, frequently naming specific staff members for their compassion and responsiveness. However, one detailed report describes serious neglect, unsanitary conditions, and an alleged physical altercation with administration, standing in sharp contrast to the otherwise strong ratings.
How did Park Manor of Mckinney do on recent health and safety inspections?
Park Manor of Mckinney had 4 government inspection visits in the last three years, with 19 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Park Manor of Mckinney?
Submit the Request Information form on this page to connect with Park Manor of Mckinney and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Park Manor of Mckinney? Claim this listing to update photos, pricing, and details. It's free.
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