anne bremner
Jun 2026
Excellent care.
3(6 ratings)· Lacey average: 4.5
1 / 6CMS Care Compare
AI-generated from reviews and community data.
Panorama Convalescent & Rehabilitation Center is a senior living community in Lacey, Washington offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.0 out of 5 across 6 reviews.
Panorama City Conv & Rehab Ctr is a skilled nursing facility in Lacey, Washington, licensed by the Washington State Department of Social and Health Services and certified by Medicaid and Medicare. The center provides 24-hour nursing care delivered by RNs, LPNs, and Certified Nursing Assistants for residents requiring professional medical oversight.
The facility offers both short-term care following surgery or acute medical events and long-term care for chronic and debilitating conditions. Admission requires a physician's order stating the need for 24-hour nursing care, subject to bed availability. Semi-private rooms are available for both long and short stays with room, board, and routine services included.
Panorama provides three types of care units. Standard care beds serve residents needing general nursing assistance with medication administration, hygiene, transferring, dressing, meals, mobility, cognitive support, and diabetic management. A specialized unit supports residents with dementia who are safety risks due to casual wandering or who need a quieter environment, accepting residents who are easily redirected and not intentionally exit-seeking. The skilled or sub-acute care unit serves residents recovering from hospitalization, including those needing rehabilitation after stroke, heart attack, surgery, fracture, IV therapy, or wound care, often with intensive physical, occupational, or speech therapy.
The facility offers programs individually or in group settings, including music therapy, chair yoga, Friday happy hour, and pet therapy. Therapeutic services include physical therapy, occupational therapy, speech therapy, and restorative nursing. Social work staff coordinate discharge planning and assist in obtaining needed home services to support residents transitioning back home.
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Help Me Choose3overall · 6 ratings combined
3★ on Google (6)
anne bremner
Jun 2026
Excellent care.
Annie Herrera
Apr 2025
They cared for my uncle, my father-in-iaw and a good friend. All three received excellent care and, most importantly, were HAPPY until the end.
Valerie Venturine
Mar 2025
They stole my diamond earrings, $100 blanket, and my clothes. When they gave me a shower they dumped a bucket of water over my head. The nursing assistants were wearing my earrings but said their boyfriend bought it... that's a lie!
Jordan W. (raisingthesewolfes)
Nov 2024
The convalescent rehabilitation center is hands down, the most incredible establishment. I can not even begin to form the words for how grateful I am for each and every one of those on nursing team. With every single shift change, came an equally incredible human being. These people worked their tails off all hours of the day for the residents in their care. They gave my children visiting our beloved family member ice cream and popsicles. They gave my family member the utmost respect while he was in their care. They treated him as if he was their own family member. They all spoke to him on his way out of this world, as their own family member. Some staff prayed over him, some sat and spoke with him, and some just said everything without saying anything at all. I truly can't even express how grateful I am for this place. It's like each staff member was carefully selected for their positions. I didn't have a single poor experience there. A woman named Yessi (sorry for the misspelling) really stuck out to me on my family members last day here. She went above and beyond for him. She cleaned him up and spoke to him like he was still with us, treating him like a king. She groomed him with another team member and even laid him to his final resting position so beautifully I will never ever EVER forget her for this. She was so respectful in her duties, you would have thought he was still with us while she was talking to him, if she's not already in a management position, she should be for how incredibly she performed this task. They all set the bar so high for how I will expect anyone to care for a loved one ever again. I wish I remembered everyone's names. Just know that I will recommend this facility to anyone and everyone that needs extra care. Thank you everyone. I appreciate you all so much.
becky miller
Jun 2021
Both my parents lived and passed at Panarama Health & Rehab. I felt that the care, staff and quality was superior. Most of the staff has been there for years and I believe it is because it is such an exceptional place to work. They get to know their patients personally. I so did not want or accept the fact that my Mom needed and truly required full time care. But after moving her in her life actually improved. I was so in denial of her dementia, loneliness and also very scared while in her home alone. She blossomed at Panarama and enjoyed several good years there. I highly recommend this facility. If you want to feel your loved one is well cared for, this is the place to go!1
7 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected Feb 25, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 25, 2026
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 20, 2026
Implement a program that monitors antibiotic use.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 25, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 14, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 14, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 13, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 5, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 5, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 5, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 7, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 22, 2023
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 22, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
Install a fire alarm system that can be heard throughout the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 22, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Panorama Convalescent & Rehabilitation Center offers Skilled Nursing / Long Term Care.
Panorama Convalescent & Rehabilitation Center is located at 1600 Sleater Kinney Road Se in Lacey, Washington.
Panorama Convalescent & Rehabilitation Center had 7 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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